Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The CX Academy sets the global standard for Customer Experience learning and certification. We passionately believe that achieving Customer Experience Excellence is vital for all organisations. From increasing the profits of B2B, B2C companies to non-profit and government organisations, everyone will benefit from the fastest growing discipline in business today.
Block C, The Greenway, Ardilaun Court, D02 TD28, Dublin 2, Irlanda
Great certification course in the field of customer experience! I can only recommend it. The lessons are very well written, not too long or short. There are several study materials for each module, so I also appreciate the expanded options and education. Also, the 2 tests are very well written from a user's perspective - fun and there is really enough time. Overall satisfaction. Ing. Lukáš Franko, CXAC (Cert)
The CX Diploma is a brilliant course as it provides structured learning and in-depth insight into the world of customer experience. With engaging videos, relevant practical examples it is the perfect course for anyone looking to build their knowledge quickly and easily apply it in the workplace.
I found the team at the CX Academy so welcoming and knowledgeable. I have experienced both undertaking courses in CX Certificate and Diploma and also in putting several of my team through the courses at the CX Academy which are a must for anyone in the customer care or customer experience areas.
I found the Diploma course fantastic, the ability to fit the learning around my work and life was a real bonus. The course content is impressive and more in depth than I was expecting. The fact I have been in the CX world for quite a while but still learned a lot is testament to the quality of this learning. Would highly recommend.
These are the true CX-experts ! Very good learning/teaching-material as well as lecturers/teachers.
My experience with CX academy was insightfuland empowering . I was able to study at my own convenience. The sessions deepened my understanding of customer centricity and practical service excellence. Overall ,it strengthened my commitment to delivering exceptional customer experience. My team and the bank is benefiting from the lessons learnt to drive a customer service culture
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
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La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.
