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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Friendly staff who contact you if there are any problems, excellent service and good quality merch. Fast Shipping and attention to detail. Couldn't be better.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Simple, hassle free ordering, reliable stock levels, often get a free goody in the parcel too, like a sample juice etc. Selection of DIY bottles could be better, the ones I’ve bought, the nozzle... Ver más

Valorada con 5 estrellas sobre 5

Used these guys for years, excellent experience. A few years ago there would be a missing item more often than not, but the online support people would always send out the missing stuff next day deliv... Ver más

Valorada con 5 estrellas sobre 5

Absolutely fantastic service. Ryan and his team are amazing . Super speedy delivery less than 24 hours from me placing my order will definitely use them again 💯 Everyone at the The E-Cig Shop y... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos
  2. también en la categoría
  3. Proveedor de fragancias, aromas y saborizantes
  4. Tienda de salud y belleza

Escrito por la empresa

The only place you need for your DIY e-liquid needs. One of the largest selections of flavour concentrates in the UK with next working day delivery available. The highest qulity products from the best manufacturers of flavours such as Capella, The Flavor Apprentice, Inawera and many more. We also provide a massive selection of oneshot flavour concentrates from brands such as Vampire Vapes, T-Juice, Exceptional vapes and our in house brand Mixology. We also supply hardware like mods and replaceable coils from the leading brands in the vaping industry aslwell as the most delicious premium premixed e-liquid shortfills and extremely competitive prices.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

262 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(262)

37 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service

Delivery was super fast and the products were as described , very happy with my pitchases , thankyou , will definitely use again

28 de agosto de 2025
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Respuesta de The E-Cig Shop

Thanks Bob, looking forward to your next order 🙏

Valorada con 4 estrellas sobre 5

Straightforward transaction

Straightforward transaction, quality products for good prices rounded off with quick & friendly aftercare for any questions arising.

28 de julio de 2025
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Respuesta de The E-Cig Shop

Hi Jay, thanks for taking the time to let us know how your experience with us went 🙏 Hope you're back soon.

Valorada con 4 estrellas sobre 5

Shipped to the wrong address (that I…

Shipped to the wrong address (that I have never given them).
Failed to respond to email sent to their customer contact email address.

Follow up
Contacted me and explained what had happened.
Good customer service

28 de julio de 2025
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Respuesta de The E-Cig Shop

Hi Ian. We're sorry to hear you've had this experience with us. I have found your order details and will attempt to get in contact with you today to discuss this further.

Valorada con 5 estrellas sobre 5

Superb

Fast delivery, great service, products on point!

28 de julio de 2025
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Respuesta de The E-Cig Shop

thanks for the orders Paul 🙏

Valorada con 5 estrellas sobre 5

I always use this company for my vape…

I always use this company for my vape juice items as the Tec boys are very knowledgable :) package always arrives in time sclae and safely packaged.

2 de julio de 2025
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Respuesta de The E-Cig Shop

The TEC Boys! We love that 👌

Valorada con 5 estrellas sobre 5

Great and Reliable

Usual 5 star products and service, always fast and safe well packaged delivery and prices are very competative too.

30 de junio de 2025
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Respuesta de The E-Cig Shop

Always a pleasure serving you Andy, thanks for the support!

Valorada con 5 estrellas sobre 5

Great prices and service

Great prices and service. Really fast delivery. The extra bonus juice was a nice surprise too.

1 de julio de 2025
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Respuesta de The E-Cig Shop

Thanks for taking the time to leave your review Kevin 🙏

Valorada con 5 estrellas sobre 5

I have used this company for years and…

I have used this company for years and have never once had bad service or products, best company out there for DIY eliquid supplie in my opinion.
Great team, fast delivery and quality products all at competitive prices

30 de junio de 2025
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Respuesta de The E-Cig Shop

Your continued support and choosing to shop with us means A LOT to us Daren 🙏

Valorada con 5 estrellas sobre 5

As usual outstanding service and price

As usual outstanding service and price. Just let down by the courier. This is not their fault. Ryan thank you for the understanding and helpful.

2 de junio de 2025
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Respuesta de The E-Cig Shop

It's not often DHL get things wrong but we'll always do our best to make it right if needed. Thanks for taking the time to leave your review Peter :)

Valorada con 5 estrellas sobre 5

Best Ecig shop ever....TGWD

Extremely quick dispatch times.
Great prices and offers.
Very knowledgeable staff which are willing to help and advise.

5 de junio de 2025
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Respuesta de The E-Cig Shop

Thanks for taking the time to leave your comment Dominic 😁

Valorada con 1 estrellas sobre 5

I was led to believe that this had a…

I was led to believe that this had a valve inside that simulates raping or smoking. This is a hollow tube with absolutely no pull or resistance

27 de mayo de 2025
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Respuesta de The E-Cig Shop

We're sorry to hear the product did not meet your expectations. We do not believe we have led you to believe there is any sort of mechanism or valve used in these devices, but are due stock of alternative devices that may provide more resistance and can be flavoured. Thanks for taking the time to provide us with your feedback.

Valorada con 5 estrellas sobre 5

Spot on everytime

Spot on everytime. Quick to process, quick to send and always appreciated.
Cheers

27 de mayo de 2025
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Respuesta de The E-Cig Shop

Thanks for your custom and taking the time to leave your review Gareth, it helps us a lot 🙏

Valorada con 5 estrellas sobre 5

Great bunch of people

Great bunch of people, everything and more, if they can they will. Fantastic selection and amazing community spirit.

2 de mayo de 2025
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Respuesta de The E-Cig Shop

Thank Antonis, your comments mean a lot to us 🙏

Valorada con 5 estrellas sobre 5

My review

As ever. Good flavours, fast delivery and excellent service 👌

29 de abril de 2025
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Respuesta de The E-Cig Shop

Thanks Richard 🙏

Valorada con 5 estrellas sobre 5

Excellent responsive customer service

Excellent responsive customer service. E.g. ordered item out of stock and they called to offer and discuss alternatives. Delivery quick if you can cope with DHL. Feel I can deal with this company with total confidence.

3 de marzo de 2025
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Respuesta de The E-Cig Shop

We're glad you've had a good experience with us Rebecca, we look forward to dealing with you again 🙏

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