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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They offer an instant, free, indicative quote online with a few details (house type, size, number of panels, basic usage info). Once they take your contact details they don't give you a quote but arra... Ver más

Valorada con 5 estrellas sobre 5

This company appeared on Facebook, did the usual google & trust pilot search and decide to apply for the grant as I have Ulcerated Colitis, so glad I did. Eco Improvement sent a surveyor around, th... Ver más

Valorada con 5 estrellas sobre 5

Got email recommendations for heat source pump and solar panels, plus a follow up phone call which was really helpful. Now awaiting an insulation expert to see what more we can do. Woukd recommend... Ver más

Valorada con 4 estrellas sobre 5

I was interested in the air heat pump because it seems like the most efficient way to heat a home. But I am only interested in finding out details at the moment not to purchase. The policy would be th... Ver más

Información sobre la empresa

  1. Sitio de comparación de precios

Escrito por la empresa

Founded in 2011, The Eco Experts is one of the UK's leading websites for people looking to reduce their energy bills and cut their carbon footprint. We provide detailed guides and expert advice about all sorts of home heating solutions, such as solar panels, heat pumps, infrared panels, and boilers. We also cover electric vehicles, charging points, double glazing, storage batteries, and insulation. If you're interested in having any of this technology installed at home, we can match you with trusted UK suppliers who will provide you with tailored quotes.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

802 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Dishonest from the outset and passed on my data, I'll go elsewhere

They offer an instant, free, indicative quote online with a few details (house type, size, number of panels, basic usage info). Once they take your contact details they don't give you a quote but arrange a call with a random third party that you didn't ask for, and in my case didn't want. I never saw the phantom quote.

22 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Aggressive Spam Experts !

This company fails to realise that sometime you just want to make a simple enquiry & when provided with answers to your enquires, request that you are not contacted any further as you are not interested in the service or marketing. Multiple phones calls from rude operators who just try to speak over you when you request no further contact. Daily email spam despite unsubscribing from the site. They may consider themselves Eco Experts, but what they are not is experts in how to treat or maintain customers.

30 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

1 Star – Misleading “Instant Quote” Process & Poor Phone Experience

I recently filled out a form on The Eco Experts website because it clearly suggested I would receive an instant solar quote via email.

The process asked for detailed information including my postcode, home ownership status, and even required me to pinpoint my roof location on a map, which made it seem like they were using data to generate an automated estimate.

However, after submitting my details, instead of receiving any quote by email, I received an unexpected phone call around 30 minutes later.

During the call, I was told that they could not provide any estimate without first conducting a survey. This completely contradicts how the website positions the process as quick and instant. If a survey is always required, this should be made clear upfront instead of encouraging users to share personal details under the impression of receiving an immediate quote.

The experience was made worse by the call handler’s behaviour. While he addressed me politely on the surface, his tone was dismissive, interruptive, and increasingly aggressive once he realised I was not interested in proceeding with a survey. I repeatedly had to ask him to let me finish speaking.

The call ended abruptly with no proper closure, which felt unprofessional and disrespectful.

This experience felt like a data capture exercise rather than a genuine instant quote service, and the lack of transparency was frustrating and misleading.

I would advise others to be aware that:
• You may not receive any instant quote despite what the website suggests
• You will likely receive sales calls instead
• You may be pushed towards surveys even if you only wanted a preliminary estimate

Transparency and customer experience need serious improvement.

13 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

WhatsApp spam

Spammed me with messages about my solar panels, when I haven't got any, and I have never given this company my number! Highly suspicious

Update: 5 days later I get a spam text from The Eco Experts :/
And suddenly 8 spam phone calls in the last 4 days... all seems rather fishy Eco Experts.

1 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Tyveri/AI af foto …

Faldt lige over deres reklame og det billede ligner mig. Hvordan har de fundet mig og hvordan kan de bruge det uden at jeg har givet tilladelse. AI ? Ansigtet er mit men ikke tøjet.

12 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Spam callers!!!

Keep contacting me via different numbers even though I keep blocking them and asking them to delete my number from their system. I did not contact them to begin with. Clearly spammy!!!!

1 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Obvious scam

Obvious scam. When my wife said she wasn’t interested, the caller stated that’s not the answer to the question he asked. When I challenged him he called me a “tot he used to take advantage of in the playground” lol

7 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total harrassment

This company probably sold my phone number as I got endless cold calls after registering with them. I told every caller to remove me from the list. Some were nice, so some were not. The calls are ongoing and come from a variety of different numbers. I have not managed to put a stop to it yet!

8 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of time and just a scam to get…

Waste of time and just a scam to get details to sell.

Their website advertises a couple of minutes to get you heat pump quote, they take all your details then then, no quote, instead they essentially tell you we've sold your details at another company and they will now spam call you trying to do hard sell.

AVOID, ITS A SCAM/SPAM SITE

21 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rude and unprofessional.

Following research into heat pump prices via quotes they have repeatedly phoned me despite me saying I'm not interested in proceeding with a quote.

I have asked for my details to be removed multiple times and this clearly has not been done.

On this morning's occasion I explained that they keep contacting me despite my request for them not to and instead of dealing with the problem, they simply hung up.

13 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Strange Advertising

I just do not understand the advertising? They ask "why everyone is talking about solar panels" at the moment? But I don't know of anyone, friends, work colleagues,casual acquaintances who are talking about solar panels. It's a mystery that I just cannot fathom.

24 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Immediately had two scam calls a day…

Immediately had two scam calls a day since giving my number. Also had phone spoofing which I've never had before and I rarely give my number out. When I search for the call origination is says Everest but I've checked with Everest and it isn't. they've blatantly sold my data or providers attached to them have. I can't think of another explanation.

8 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This whole thing is suspect

This whole thing is suspect. They continually put up apparently interesting article titles that appear on online news areas. When you click you just get their page enticing you to request a quote and then be bombarded by companies who really should know better than to be associated with this type of selling.

24 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DATA THEFT SCAM

DATA THEFT SCAM - Immediately bombarded with sign in attempts from Serbia and Mexico, do not give this company any of your information.

Positive reviews also clearly written by AI.

9 de abril de 2025
Opinión espontánea

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