Great experience with the Edinburgh boiler company. My install was a complicated one with tight space requirements. Massive thank you to Martin and Sean especially for showing great know how as well a... Ver más
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Consulta las opiniones de los clientes
The Edinburgh Boiler Company has recently fitted a heat pump and new radiators to my home I can fully recommend this company I would like to thank Colin who did the initial survey Kaitlin and... Ver más
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The booking process was very smooth and work executed in a timely manner. The quality of the work is excellent. I am extremely impressed with the service provided by Ryan and Ben and other member of t... Ver más
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Had a boiler quote and boiler fitted 2 weeks later. Really helpful and informative staff from the appointment quote to the office staff to the gas engineer on the day all excellent. Would highly reco... Ver más
Información sobre la empresa
- Servicio de instalación de gas
- también en la categoría
- Contratista de aire acondicionado
- Contratista de energía solar
- Empresa de gas
- Proveedor de calderas
Escrito por la empresa
Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.
Información de contacto
29/2 Hardengreen Industrial Estate , EH22 3NX, Dalkeith, Reino Unido
- 01315108500
- enquiries@theedinburghboilercompany.com
- theedinburghboilercompany.com
4,9
Excelente
3 mil opiniones
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Just had a lovely lad called Lee down…
Just had a lovely lad called Lee down from Edinburgh Boiler Company a absolute credit to the company very polite and brilliant at his job fixed the issue in minutes absolute brilliant lad and brilliant company would highly recommend to anyone 👏
9 de agosto de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear Lee was able to resolve the issue so quickly and that he made such a positive impression. We'll be sure to pass your kind words on to him—he'll be thrilled to hear you described him as an absolute credit to the company.
It's great to know his professionalism, friendly manner, and expertise stood out during your visit. We take great pride in our team, and feedback like yours means a lot to everyone at The Edinburgh Boiler Company.
Thank you again for your recommendation and for choosing The Edinburgh Boiler Company. We truly appreciate your support! 👏
Installation of air source heat pump
I have just had an air source heat pump installed, including new radiators and pipework. Scott, Daniel and Sean did an amazing job, working so hard to complete the work in a short time frame. They were communicative, clearly explaining what they were doing. They made a real effort to do the job as with as little disruption as possible leaving the place clean and tidy.
7 de agosto de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you're so pleased with your new air source heat pump installation. Installing a new heating system with radiators and pipework is a significant project, so it's wonderful to know Scott, Daniel, and Sean made the experience as smooth as possible.
We'll be sure to pass your kind words on to the team. They’ll be delighted to hear their hard work, clear communication, and commitment to minimising disruption made such a positive impression. Leaving your home clean and tidy at the end of the installation is something we take great pride in, so we're pleased this didn't go unnoticed.
Thank you again for choosing The Edinburgh Boiler Company and for taking the time to recommend us. We truly appreciate your support and hope you enjoy the comfort and efficiency of your new air source heat pump for many years to come!
Solar and Battery Installation
After contacting The Edinburgh Boiler Company about installing a solar PV and battery system, Colin arranged to visit my home to discuss my requirements. From the outset he presented a very professional image, arriving in a branded company vehicle and uniform, which immediately gave confidence in the company.
Rather than simply trying to sell a system, Colin took the time to understand my needs, explained the available options and made sensible recommendations. My quotation was emailed promptly and Colin then talked through it with me over the phone, answering all of my questions. Although it wasn't the cheapest quote I received, I felt it represented the best overall value for the quality of equipment, installation and service, so I decided to go ahead.
Throughout the process, Katlyn and Anna in the office were excellent. They organised all the appointments efficiently, kept me informed and were always helpful whenever I had a question.
The installation itself was equally impressive. The scaffolding was erected beforehand as planned and, on installation day, Annette, Chris, Sam, Reece and Robert all arrived on time. Before starting work they walked me through the installation, explained everything clearly and discussed the best locations for the equipment. I appreciated that they listened to my views while also offering their professional recommendations.
The roof installation and cabling were completed neatly, and on the second day Robert returned to complete the inverter and battery installation. He took the time to demonstrate the system, set up the monitoring app and made sure I was comfortable using it before leaving.
My solar PV system is now performing very well, producing excellent daily generation figures, and I am delighted with the finished installation.
Overall, The Edinburgh Boiler Company has provided a professional, well-organised and customer-focused service from the initial enquiry through to completion. Every member of the team I dealt with was courteous, knowledgeable and took pride in their work. I would have no hesitation in recommending them to anyone considering a solar and battery installation.
27 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for taking the time to leave such a detailed and thoughtful review. We're absolutely delighted to hear that your experience with The Edinburgh Boiler Company was so positive from your initial enquiry right through to the completion of your solar PV and battery installation.
It's fantastic to know Colin made such a strong first impression and took the time to understand your requirements rather than simply recommending a standard solution. We believe every solar system should be tailored to the customer's home and energy needs, so it's wonderful to hear that approach gave you confidence in choosing us.
We'll also be sure to pass your kind words on to Katlyn and Anna. Keeping customers informed and ensuring every stage of the project runs smoothly is a vital part of what we do, and they'll be delighted to know their support made a difference.
We're equally pleased to hear that Annette, Chris, Sam, Reece, and Robert delivered an installation that met your expectations. Taking the time to discuss equipment locations, listen to customer preferences, and leave a neat, high-quality finish is something we take great pride in. It's especially rewarding to hear that Robert ensured you were confident using the monitoring app before leaving.
Most importantly, we're thrilled your new solar PV system is already performing so well and delivering excellent generation figures. There's nothing better than seeing customers begin to enjoy the benefits of their investment straight away.
Thank you once again for your trust, your recommendation, and your incredibly kind words about the whole team. Feedback like yours means a great deal to everyone at The Edinburgh Boiler Company, and we hope you enjoy your new solar and battery system for many years to come! ☀️🔋
Save yourself the risk of poor installment
We had these come out a couple months ago to install our boiler. The misquoted us how long it would take. The engineer was rude. They accidentally flooded our dining room and because of the hour, we were left to clean up most of it. On top of all that, they left a wire exposed that was touching our water pipe. Within a month it was conducting electricity to our appliances in our kitchen resulting in us getting shocked.
Save yourself the time and go with someone who knows what they’re doing and won’t create more issues for you than they solve.
6 de noviembre de 2025
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Hello Nick,
First of all I would like to apologise for the issues you had during your install. We would like to make this right for you and hopefully change your experience with us. Can you provide us with some more information so we can look into this issue further? Please send this over to enquiries@theedinburghboilercompany.com or just reply on here.
Thanks
Hollie
We are very happy with the installation…
We are very happy with the installation of our new boiler and radiators. The whole job was completed quickly, efficiently, and to a very high standard. The team was professional, friendly, and paid great attention to detail. They also cleaned everything up before they left, leaving the house spotless.
We would highly recommend their services. Thank you for the excellent work!
5 de agosto de 2026
Respuesta de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you're so pleased with your new boiler and radiators. It's wonderful to know the installation was completed quickly, efficiently, and to such a high standard.
Your comments about our team's professionalism, friendliness, attention to detail, and the care taken to leave your home spotless are greatly appreciated. These are all things we take great pride in delivering on every installation.
Thank you again for your recommendation and for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new heating system for many years to come.
My experience with Edinburgh Bolier was…
My experience with Edinburgh Bolier was amazing. From start to finish they were helpful and polite.
24 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your wonderful review!
We're delighted to hear you had such an amazing experience with The Edinburgh Boiler Company. It's fantastic to know our team was helpful and polite from your first contact with us right through to the completion of your installation.
Providing excellent customer service from start to finish is something we take great pride in, so your kind words mean a great deal to everyone on the team.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support!
First class Service…
On Monday of this week I discovered leaking water from my toilet.Having suffered water damage in the past,this was extremely stressful.Luckily I have opted for Edinburgh Boilers Gold Aftercare cover,which includes all internal plumbing.
I phoned Hollie who quickly arranged for Scott to come out on Tuesday.He worked diligently to fix the repair but,unfortunately, it was not fully fixed.SoI phoned Hollie back and she arranged for Ross to come out who, quickly detected the problem and fixed it completely.
Hollie's patient manner and the promptness of service was second to none and I feel reassured having Edinburgh Boiler's after care service behind me.I was made to feel that my custom is very important to them.Ian Darroch, Bo'ness
27 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your wonderful review, Ian.
We're sorry to hear about the stress caused by the leak, especially given your previous experience with water damage, but we're delighted our Gold Aftercare Cover gave you the peace of mind and support you needed when it mattered most.
We'll be sure to pass your kind words on to Hollie, Scott, and Ross. Hollie will be delighted to know her patience and responsiveness made such a positive difference, and we're pleased that although the initial repair proved more complex than expected, Ross was able to quickly identify the root cause and get everything resolved.
Providing prompt, reliable aftercare is something we take great pride in, so it's incredibly rewarding to hear you feel reassured knowing we're only a phone call away. Your comments about feeling valued as a customer mean a great deal to everyone at The Edinburgh Boiler Company.
Thank you again for your continued trust and support. We truly appreciate it and are always here whenever you need us.
Excellent service
Excellent service from initial contact to job getting finished! Very professional service . Every member of staff was polite, helpful and excellent at their job. Replacement boiler fitted within 4 hrs- no mess, rubbish all removed afterwards and new system explained by fitter! Brilliant
30 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you received excellent service from your first contact with us right through to the completion of your boiler installation. It's wonderful to know every member of our team was polite, helpful, and professional throughout the process.
We're especially pleased your replacement boiler was installed so efficiently, with everything completed in just four hours, your home left clean and tidy, and the new system fully explained before our engineer left. Providing a hassle-free experience is exactly what we strive for.
Thank you again for your kind words and your recommendation. We truly appreciate your support and thank you for choosing The Edinburgh Boiler Company. We hope you enjoy your new heating system for many years to come.
The boiler company is a firm I would highly recommend
The boiler company is a firm I would certainly highly recommend. All their employees are well organised and helpful.
The installation team arrived promptly and quickly started work replacing the old radiators and boiler. They were pleasant and hard-working and did an excellent job which has made a great improvement to my home. The team all worked well together and tided up before they left and explained how to use the new boiler, which was much appreciated.
Thank you so much.
Eleanor Ramsay.
20 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your wonderful review, Eleanor!
We're absolutely delighted to hear you had such a positive experience with The Edinburgh Boiler Company and that you would highly recommend us.
It's fantastic to know our team were well organised, helpful, and that the installation team arrived promptly, worked efficiently, and completed the replacement of your boiler and radiators to such a high standard. We'll be sure to pass your kind words on to the team—they'll be delighted to hear their hard work and professionalism made such a positive impression.
We're also pleased you appreciated the time taken to explain how to use your new boiler before we left. We believe it's important that every customer feels confident and comfortable with their new heating system.
Thank you again for your lovely feedback and for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the comfort of your new heating system for many years to come.
New boiler fitted and old boiler and…
New boiler fitted and old boiler and tank all removed in one day. Nice people, cleaned up after themselves and the office staff kept us informed at every turn. If only every company I dealt with were as good - 5 stars from us
3 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your wonderful review!
We're delighted to hear you had such a positive experience with your new boiler installation. Replacing your boiler, removing the old boiler and hot water tank, and completing everything in a single day is a real team effort, so it's fantastic to know everything went smoothly.
It's especially pleasing to hear our installation team were friendly, respectful, and left everything clean and tidy, while our office staff kept you informed throughout the entire process. Providing clear communication from start to finish is something we pride ourselves on.
Your comment, "If only every company I dealt with were as good," is an incredible compliment and means a great deal to everyone at The Edinburgh Boiler Company.
Thank you again for your five-star recommendation and for choosing us. We truly appreciate your support and hope you enjoy your new heating system for many years to come.
1st class service… lovely engineers
The guys from EBC were so great.. My mum is elderly and they were so patient and kind with her…explaining several times what work was being carried out & how to operate the boiler & radiators… .They were both extremely respectful and professional..They laid carpet protectors throughout the property and were efficient clean and highly professional… The finished result was perfect and the boiler left in a way my mum could understand how to operate… High quality fittings & exceptional customer service… 5 stars definitely.. EBC… thank you so much..
17 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your wonderful review! We're absolutely delighted to hear your mum had such a positive experience with our team.
We understand how important it is to take the time to ensure our customers feel comfortable and confident with their new heating system, especially when supporting elderly customers. We're so pleased our engineers showed the patience, kindness, and professionalism that made such a difference, taking the time to explain everything clearly and making sure your mum was happy operating her new boiler before they left.
It's also fantastic to hear the team treated your home with such care by using carpet protectors, working efficiently, and leaving everything clean and tidy. Your comments about the quality of the installation and our customer service mean a great deal to us.
Thank you again for your kind words and your five-star recommendation. It was a pleasure to help your mum, and we truly appreciate you choosing The Edinburgh Boiler Company.
Great company
Great company. I would highly recommend. Had various quotes and they came out the best. I was dealt with quickly and professionally by all the staff that I came into contact with. The job was all done in one day and no mess was left.
22 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you had such a positive experience with The Edinburgh Boiler Company. It's great to know that after comparing several quotes, you felt we offered the best overall value and that our team provided a quick, professional service from start to finish.
We're also pleased your installation was completed in just one day and that our engineers left your home clean and tidy afterwards. Providing a hassle-free experience is something we pride ourselves on.
Thank you again for your recommendation and for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new heating system for many years to come.
A great company to deal with
A great company to deal with, everthing went very smoothly. From the office staff to the tradesmen all were superb.
15 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your kind review!
We're delighted to hear everything went so smoothly from start to finish. It's wonderful to know both our office team and our installation engineers provided the high level of service we strive to deliver on every project.
Your feedback means a great deal to everyone at The Edinburgh Boiler Company, and we're grateful you chose us for your installation.
Thank you again for your support and recommendation. We truly appreciate it!
The young man was quick and confident…
The young man was quick and confident what he was doing would have him back in a minute.
16 de julio de 2026
Respuesta de The Edinburgh Boiler Company
Thank you for taking the time to leave us a review!
We're delighted to hear you were pleased with the service you received. It's great to know our engineer was quick, confident, and clearly knew exactly what he was doing.
We'll be sure to pass your kind words on to the team. Thank you again for choosing The Edinburgh Boiler Company, we truly appreciate your support and look forward to helping you again whenever you need us.
Solar and battery install from EBC. 5⭐️
Got EBC to quote and install for a solar and battery system for the house. The service from start to finish was simply great. From the first visit from Rick, the support from Abby and others in the office through to the scaffolders and install team (Gareth, Chris, Annette +1) I cannot fault EBC at all!! Absolutely first class service and delighted with the products and outcome. The app for the invertor gives lots of data about performance and power usage etc. Early days but it’s really useful to visually see how things are working!! Love it. I can genuinely highly recommend the team.
19 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your fantastic five-star review!
We're absolutely delighted to hear you had such a positive experience from start to finish with your solar and battery installation. It's wonderful to know Rick provided a great initial consultation, Abby and the office team kept everything running smoothly, and that Gareth, Chris, Annette and the rest of the installation team delivered a first-class installation. We'll be sure to pass your kind words on to everyone involved.
It's also great to hear you're already enjoying the inverter app and seeing your system's performance in real time. Watching your solar generation, battery usage, and household consumption is one of the most rewarding parts of owning a renewable energy system, and we're thrilled you're loving it already!
Thank you once again for your recommendation and for placing your trust in The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the benefits of your new solar and battery system for many years to come! ☀️🔋
Superb service from start to finish
Superb service from start to finish. Professional, friendly and helpful. They provided a clear and transparent quote, offered excellent finance options, and did the job quickly and expertly. Highly recommended.
8 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your wonderful review! We’re delighted to hear you received superb service from start to finish.
It’s fantastic to know you found our team professional, friendly, and helpful throughout the process, and that our clear quotation, finance options, and efficient installation all met your expectations.
Your recommendation means a great deal to us and is the highest compliment we could receive. Thank you again for choosing The Edinburgh Boiler Company!
I have just had a combi boiler replaced…
I have just had a combi boiler replaced in my flat and have had a great experience with The Edinburgh Boiler Company from start to finish.
Hollie and Gracie in the office handled initial inquiries and were polite, helpful and efficient. David then came out the next day to inspect the property and was very professional and polite, helping me choose a boiler suitable for my property. No " hard sell", just realistic discussions about what I wanted for my property and how much I wanted to spend.
The engineer who installed my boiler, Robert, was methodical and efficient, installing the boiler in the stated time and explaining everything clearly to me afterwards. He was also so tidy that there was very little cleaning to do afterwards, which was a bonus!
After the installation, unfortunately my washing machine would not work, so I sent an email to the company in the evening and, first thing next morning, office manager Gracie phoned me and sent round an engineer. A lovely, young, polite engineer called Thomas explained that it was nothing serious - just a valve that needed turned, and it was fixed in seconds.
I will definitely use this company for my yearly service and will have no hesitation in recommending them to friends and colleagues.
Many thanks to all at The Edinburgh Boiler Company.
15 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your incredible review! We’re absolutely delighted to hear you had such a positive experience from your initial enquiry right through to the aftercare following your installation.
It’s wonderful to hear Hollie and Gracie provided a friendly and efficient service, that David took the time to understand your needs without any pressure, and that Robert completed your installation to such a high standard while leaving everything spotless. We’ll be sure to pass your kind words on to each of them.
We’re also pleased we were able to respond quickly when you contacted us about your washing machine. Although it turned out to be a simple valve adjustment, we know how important it is to respond promptly and put our customers’ minds at ease. Thomas will be delighted to hear his professionalism and helpfulness made such a positive impression.
Knowing you’ve chosen us for your future annual servicing and that you would recommend us to your friends and colleagues is the highest compliment we could receive.
Thank you again for placing your trust in The Edinburgh Boiler Company. We truly appreciate your support and look forward to looking after your heating system for many years to come!
No hesitation in recommending
Asked The Edinburgh Boiler Company to quote for a new boiler and radiators. From the initial visit through to the installation once the quote had been accepted was great. The Installation of new boiler and radiators went smoothly. Engineers were professional and friendly (and had a bit of banter) and left the house as they found it. Would have no hesitation in recommending
3 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience from your initial quotation right through to the installation of your new boiler and radiators.
It’s great to know the whole process ran smoothly and that our engineers were not only professional and friendly but even managed to squeeze in a bit of banter along the way! We always take pride in treating our customers’ homes with respect, so we’re pleased to hear everything was left just as it was found.
Your recommendation means a great deal to everyone at The Edinburgh Boiler Company. Thank you for choosing us, and we hope you enjoy your new heating system for many years to come.
An excellent company
An excellent company to deal with. Good clear communication, experienced and knowledgeable engineers who removed and installed a new combi boiler. We have used the Edinburgh Boiler Co. twice now, in both our old and new properties.
14 de julio de 2026
Opinión espontánea
Respuesta de The Edinburgh Boiler Company
Thank you so much for your fantastic review and for choosing The Edinburgh Boiler Company not just once, but twice!
We're delighted to hear you've continued to receive the same high standard of service across both your previous and current home. It's great to know our clear communication and the knowledge and experience of our engineers gave you confidence throughout your new combi boiler installation.
The fact you've trusted us with both properties is a huge compliment and means a great deal to everyone at EBC. Thank you again for your continued support, and we look forward to looking after your heating system for many years to come.
Good…
All the people involved were very polite and helpful Chelsea understood my difficulties and acted appropriately
Like wuse the team that entered my home
8 de julio de 2026
Respuesta de The Edinburgh Boiler Company
Thank you for taking the time to leave us such a lovely review!
We're delighted to hear that everyone involved in your installation was polite, helpful, and understanding throughout the process. It's especially pleasing to know Chelsea took the time to understand your circumstances and provide the support you needed. We'll be sure to pass your kind words on to her.
We're also glad our installation team made you feel comfortable in your home and delivered the high standard of service we strive for.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support.
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