The Electrical Group Opiniones 56

It's been a while since Craig and "his elf" did the install of our Herschel IR panels, Solar PV Panels (11) on the roof and Battery and Inverter.

All installations were done very professionally, with disruption kept to a minimum and our requirements listened to and acted upon. Not something we have found common with some trades. We enjoyed having them in our house. Again not something we could say for some trades people.

Our objective in the work has been to reduce expenditure as there was a health requirement to maximise heat, and we did not wish to export to the grid. Craig has been very helpful in after-sales service in making sure we were on the correct Octopus Tariff and configuring the Inverter remotely a couple of times when necessary. When I inadvertently switched the Inverter off, (on a Sunday) he came to the house to show me how to reset the device.

So you can see the after-sales support of TEG is First Class!! In fact everything about TEG was and is First Class.

Reached out to TEG to install a solar PV array for us over a year ago. Craig was incredibly helpful, shared lots of information, and the installation was straight forward. We've had no issues with the panels since their installation; everything has worked great. Considering re-engaging with TEG for a battery after we've paid off this year's holidays. Would recommend TEG to anyone considering solar solutions.

Reliable, trustworthy. Identifies and solves problems. Always a tidy job & leaves the work area tidy. We have recommended TEG to other households & will continue to do so

Craig and his team are nothing short of fantastic. Installed a large solar panel system for us, a beautiful job done - inlaid into the roof and immaculate cabling. After service care is genuinely superb. Always happy to help answer queries or how to work the grid provider system to optimise your benefits. Such a clean install. Neighbours saw the professionalism and also then hired Craig. Everyone happy with the work done. Also later installed a Hypervolt charger for us. Finest electrician we've ever used. Highly recommended.

It is one year since Craig and the team installed Solar panels and Sigenergy battery with gateway. The install and system has worked brilliantly and delivered real £1700 savings. Craig's recommendation of solar and batteries and configuration of strings really worked for us and our needs. Well done. Highly recommended.

Matt and Peter recently installed several LED lights and a Pendant light They were professional, friendly and took great care with the installation.
Would highly recommend The Electrical Group and they will be my 'Go to" if i need and electrical work to be done in the future.

Craig fitted our 3rd battery and sorted out various dampness issues and hardwiring our inverter to home router. He came out several times and gave us useful advice. Always responded to WhatsApp messages promptly. A pleasure doing business with him.

We have solar, a home battery and a car charger. When charging the car, the home battery would drain; we needed a solution. The Electrical Group came and sorted it, rewiring. The whole process was just over an hour, and it's been working amazingly well ever since. Neat, Tidy, Friendly and so helpful. They also turned up a day after calling them. Thank you so much, boys.

We recently had a solar system installed by The Electrical Group, and we couldn’t be happier with the experience. Although it was a type of system they hadn’t installed before, the team handled it with complete confidence and professionalism.

Craig was especially impressive—extremely knowledgeable, approachable, and clearly committed to doing things right. The team arrived exactly when they said they would and worked efficiently and with great attention to detail.

The entire system was up and running in just 3 days, and the results have been excellent. They went above and beyond to deliver a smooth, stress-free installation.

Can’t thank them enough—The Electrical Group comes highly recommended from us!

The infrared panels were fixed on the ceilings without difficulty, however this was the easy bit. I was most impressed by the way they planned and installed the wiring in this ancient stone cottage. This now looks very discrete with almost invisible trunking. In addition, Craig also reorganised the wiring from economy 7 to standard tariff and also removed and disposed of the old storage heaters. I was also impressed by the lengthy testing of the system at the end of the work. Craig is both very knowledgeable and professional, but is so very friendly, thoughtful and helpful. I would have no hesitation at all in recommending The Electrical Group. They minimised the inevitable disruption and left my house very clean and tidy. I am so grateful for the work carried out by Craig and Harley and the new heating system works well, and is vastly superior to the previous one. Thank you!

A 5* service. I would give more stars if I could!!
Professional throughout.
Logistically trying to organise this from 85 miles away was made easy by Craig keeping me fully informed through the whole process.
Craig handled a sensitive situation ( tennant recently widowed,) with compassion and professionalism.
I wouldn't hesitate to use your service again and to recommend your service to family and friends.
Thank you
Leigh Price

Working with TEG was an absolute pleasure from start to finish. Craig’s knowledge is superb and quality of the work was also excellent.

Craig's installation of panels, solaredge battery and inverter was fantastic. From initial engagement we discussed options, pros and cons and he explained the technology better than anyone had previously. Work was conducted professionally and everything left immaculate. Craig and TEG went the extra mile when completing the work. I just need to save up now for more panels, hot water tank and maybe an electric boiler!

Absolutely perfect experience with TEG. Extremely pleased with the price, pre sale, installation and aftercare advice. Recommending to everyone!

The Electrical Group were contacted and requested to quote on our Nedlands home with the work involving meeting current standards and replacing light fittings throughout the home.
The team arrived at the arranged time and all the work was carried out quickly and efficiently. Their workmanship was extremely neat and tidy and the team of four worked in conjunction with other trades present at the same time.
Happy to recommend their services.

Despite TEG's positive reputation, we were left disappointed after choosing them to install a Tesla PW1 for us. The overall experience fell far short of our expectations, to the extent that I cannot in good conscience recommend their services. Here are the key grievances from my perspective as a customer:

The final bill ended up being a staggering 54% higher than the initially quoted price, a discrepancy that was never discussed or agreed upon during the course of the work.

Throughout the installation process, TEG encountered numerous issues that necessitated troubleshooting. While TEG deemed these issues as roadblocks, it was ultimately up to us to resolve them in order to allow the job to progress. Without our continuous efforts to contact Tesla support, SolarEdge support, and scour various online forums for solutions, i fear the installation would not have been completed.

The appearance of the final installation left much to be desired. There were signs of unfinished workmanship, such as a panel hanging off the bottom of the unit, uneven and poorly executed cable trunking, cables left slack and dangling, and an overall lack of attention to detail.

In summary, our experience with TEG's Tesla Powerwall installation service was marred by unexpected costs, unresolved issues, and subpar workmanship. As a result, I cannot recommend their services to others who may be considering similar projects.

They did complete the install.
Final bill was negotaited and settled upon which
TEG confirmed they would no longer support us as a customer.

Ironically TEGs website focuses on a market leading 10 year warranty aganinst 'installation' and because we challenged their 'surprise' of a final bill, support was withdrawn instantly

Shortly after, our install was reviewed by a third party inspector and as a result completely rewired by a different company.

Maybe I just happened to have bad luck this time, or perhaps a Tesla installation was simply beyond their expertise?

Highly recommend. More than satisfied. Would use again.

Highly recommend. Craig really knows what he is doing, answered loads of questions & designed and adapted the best plan for our house. We've even got panels delivering a good return on parts of the roof other companies said weren't viable. Really tidy job of the indoor wiring and helped us get set up to the export tariff quickly too.

The Electrical Group were very patient with all my questions. They provided quotes for a few different options this helped me decide which system would suit our needs best. The install is excellent. Lots of companies were quoting with a 5kw battery but we went with 10kw. Our 5.53kw system so far has produced 3.25mwh since the end of April and combining with a suitable tariff we are very happy. We hope to add more panels to our system to help offset a family member’s commute.
The quality of the work is excellent.

Such a fabulous company, thorough, hard working and very clear on what they were doing and why. Would highly recommend.