Scam company. Ordered, saw the trust pilot rating and immediately emailed to cancel (within 20 minutes of order), company didn't answer for three days and then responded to say it had shipped. It has... Ver más
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Consulta las opiniones de los clientes
Paper towels are thicker. The item is made in China (people were untrusted to know from reading). Ordered two blankets, same size, of course received different sizes. Return policy is ridiculous. This... Ver más
I wish I had come here and read the reviews before ordering! I ordered on the BOGO offer and ordered 1 Queen size and 1 Large Throw. They arrived today. Both "large" throws and so thin you can almos... Ver más
I took a chance and ordered during the BOGO sale. I made the mistake of not noticing the size dimensions, only noticing the word "queen". As others have stated, what I received would barely cover a tw... Ver más
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Junk!
Do not purchase this product! I bought 5. For gifts at Christmas. The problem is, the one received, that claims it is white, is actually a yellowish cream. An awful color! It is false advertising. After many emails back and forth, they agreed to take it back, they refused to pay postage. Although it’s from China, the return address is in Switzerland. It would cost DOUBLE what I paid for it to return it! That is just insane! That’s how they get your cash! No one is going to lose money sending it back! Next letter is to better business bureau! I asked for a return address in USA, I was told that is the return address. This is a Chinese company. It’s a total scam! This piece of junk is going to be donated. I’m sorry I purchased any of them. The reviews here are correct, poor quality. No phone number to actually speak to anyone. Awful experience. DONT SUPPORT THEM WITH A PURCHASE!
Over promise, under deliver
First off, the shipping is ridiculous. Takes forever to be delivered. Second (and most important), I ordered a queen sized and got barely a single bed size. It’s also very thin. They over promise and under deliver big time
Very disappointed
Very disappointed! I ordered 5 blankets on December 1st, here it is January 3rd and my order still shows in transit. Got released from DFW customs on December 27th and still haven't received any clear notification of when I will get my package. Customer service just says, "Good news your package is on its way".
Ordered in November for Christmas gift
Ordered in November for Christmas gift. Received 2 days after Christmas. Very poor quality! Ordered a queen size and it doesn't even cover a twin bed. It's very thin and sheds like crazy!! Nothing like the advertisement. Please save your money and go elsewhere!!
Total scam!
I ordered a fleece blanket and two pillowcase sets, but only received one pillowcase set and the blanket. One of these was supposed to be a Christmas gift, and I never received the rest of my order.
I contacted customer service, provided pictures proving the order wasn’t complete, and they still refused to refund me, claiming I had received everything. Total scam!
The blanket I did get was also horrible quality—thin, cheap, and not worth the money. Awful customer service, awful product. Avoid this company at all costs.
Didn’t notice I was charged for two until I received two. Very poor quality as well
I received two of these and I had only ordered one. The company actually answered my email right away, at least the first time, and assured me that I did order two. I did not. I’m not sure how the transaction went through with me not noticing that they had done that (I guess that part is on me?) and now they are very vague about how the return would go, and to where. Looking at some of these other reviews, I see that the charge for returning is astronomical. I’ve washed them once and my lint trap in the dryer is over full. I have pretty much given up the idea of returning them. I’m either going to give them to the dogs if they stop shedding so much, or I’m tossing them in the trash. These things are very cheap quality for what you pay for. I wouldn’t recommend buying these. And if you do, check how many you’re getting charged for before you click to order. I don’t know how the reviews on the website are so glowing. Total scam.
Disappointing
I ordered the blanket at the end of November as a Christmas gift and it didn’t arrive until December 31st. It also ships from China- all the tracking is from a Chinese company. While the blanket seems nice, it’s a lot thinner than I expected and the quality does not match the images on the website. We haven’t washed it yet, so I can’t comment on that, but there has been some light shedding already- hoping that improves after washing. All in all- wasn’t worth the price and I even got it 40% off.
Terrible
Terrible. Looks so cheap and tacky compared to the photos on the website. Very thin material, was falling apart within the first day. Cheap rubbish. Avoid.
Quality is terrible
First review ever and I have to do this one. Totally got fulled by thousands of fake good reviews. The quality is so so so bad, I would not get it even for free. It is super think and keeps dropping fur and so bad for our allergy. It also took for ever to ship from China and deliver to us. Don’t buy these.
This company is a complete scam
This company is a complete scam, I did not receive the blanket until 2 1\2 weeks after I ordered it. I tried to cancel the order shortly after I placed it and was told I could not, it was already in process. I tried to refuse the package but I was not notified it had arrived. To return the package it will cost OVER $300.00 to return to Switzerland. Although it came from China. Most expensive dog blanket ever!!! It is very cheaply made, shedding everywhere..DO NOT ORDER!!!!
Ordered dec 8th for xmas contacted…
Ordered the fleece blanket dec 8th for xmas contacted company 2wice and so far nothing they told me to check the neighborhood for package even though I requested a refund due to not recieving package. Today is the 31st December just received last reply today to check neighborhood. This is not acceptable considering your no response for so long I don't believe it was sent.
This company is a scam
This company is a scam. These blankets look so good online in the pictures, but are completely worthless. Very, very thin. Opened it up, and the blanket immediately started shedding badly, everywhere. I dont dare wash it in my washer in fear of the so called fleece shedding so much it clogs my washer up. Such a waste of money when this thing needs to just go in the trash. The worst product I've ever bought. Never again will I buy a blanket online. This product comes rolled up in a tight plastic bag, not the folded up blanket with a bow. Nothing about the advertisements are true.
Avoid this company or shell of company
Avoid this company or shell of company. Tracking of package is a joke. Ordered my blankets one month ago and they still have not arrived. Returns are to an address in Switzerland. Blankets originate in China. Horrible.
Disappointing Blankets and Terrible Customer Service
I recently purchased blankets from this company, and my experience was incredibly frustrating from start to finish. The sizing of the blankets was completely inaccurate. For example, the "queen-sized" blanket I ordered didn’t even fit my son’s double-sized bed. It’s unacceptable for a company to mislabel their products like this, especially when customers rely on these details to make informed purchases.
To make matters worse, the customer service was abysmal. When I reached out for help, I was met with indifference and zero effort to address the problem. Their refund policy is so restrictive that it’s essentially impossible to get any kind of resolution. I felt trapped with a product that doesn’t meet expectations and no recourse for getting my money back.
I would strongly advise anyone considering purchasing from this company to think twice. Between the misrepresentation of product sizes and the poor customer support, this experience has been nothing short of disappointing.
Very Disappointing
I am very disappointed all round with the product and the service. I ordered a blanket on 5th Dec for xmas. After twice contacting the company about delivery an being told it was on its way and arriving "soon" it arrived on 27th too late for giving as a present. Now it has arrived, the blanket is very poor quality, it is single layer, not very soft and shedding bits everywhere. I fortunately ordered another blanket from amazon which arrived in 24hours, and is far superior in softness and quality.
The pictures on "the fleece blanket company" website are very misleading in quality, also claims the company is in Europe, but the blanket was actually shipped from China. Not worth the wait or the money !
Zero stars
Zero stars! Terrible quality! It was so embarrassing that I gave this as a gift. I watched in horror as it was opened and it started shedding everywhere! It’s paper thin too! The return policy is a joke and not worth the time and cost. So disappointing ! I’ll be writing the BBB.
4 weeks and still not delivered
I ordered my daughter’s blanket at the beginning of December and it hasn’t arrived in time for Christmas despite continuing to advertise. This is so upsetting.
zero stars!
zero stars!! I never received the blanket. I ordered it on December 8, 2024. The tracking is from China and just says “info received”. I tried to cancel via email, which is the only contact information, but I received no response. The company charged my credit card immediately, but never sent the blankets. I have disputed the charge with my credit card company.
Blanket scam!!! 😡
I ordered the blanket but it never arrived! Then I did the online research only to realize it's a scam. So frustrating and now I'm fighting with paypal to get my money back. Do yourself a favor and DO NOT buy from this place. They pretend to be a US based company, but the product ships from China.
Same quality as the one you buy from…
Same quality as the one you buy from TEMU for a price of 5 times less than here. Very hard to return internationally because you have to send it back to Switzerland and pay for customs and crazy priced shipping!!!!
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