Only finding our late after Mother's Day because my Mam was too polite to say it. 90% of them were wilted and dying. Extremely disappointed. I would have assumed that they came from a local florist bu... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I've used The Flower Factory a few times now for holidays and friends' birthdays, and they’ve never let me down. The flowers always arrive on time and look just as lovely as they do online — even the... Ver más
La empresa ha respondido
Very good - the flowers were lovely and arrived the afternoon of the designated date. As I hadn't heard from the recipients (flowers sent for bereavement, a beloved pet) I worried that they would not... Ver más
Hi there I ordered flowers last Wednesday and my friend received on Friday. They were delivered by DPD. The flowers were absolutely beautiful. Customer Service was excellent. I would h... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Welcome to The Flower Factory, Dublin's premier flower delivery service. Since 2014, we have been the leading bouquet distributor in the Republic of Ireland, spreading joy and beauty with our meticulously handcrafted arrangements. Our team of talented local florists pours their passion into every bouquet, ensuring that each creation is a visual masterpiece of vibrant colors and delicate fragrances. We take pride in our commitment to excellence and guarantee the freshness and quality of our flowers, bringing smiles to faces across Ireland. With our extensive delivery network, we offer both same-day and next-day delivery options. Whether you're in Dublin or any other county in Ireland, we've got you covered. Our dedicated fleet of local drivers and national courier partners ensures prompt and reliable service. Join our ever-growing family of satisfied customers who have come to rely on The Flower Factory for top-notch service and exquisite bouquets. Experience the magic of sending and receiving stunning floral arrangements, adding a touch of elegance to any occasion. Discover why we're Dublin's trusted flower delivery company. Choose The Flower Factory for an unforgettable experience of freshness, beauty, and guaranteed satisfaction.
Información de contacto
Unit B3 Airside Business Park, K67 CC85, Dublin, Irlanda
- 1800 108 108
- support@theflowerfactory.ie
- theflowerfactory.ie
4,5
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great experience
On time delivery.Exactly as ordered. My mother was very pleased with her birthday presents
2 de junio de 2025
Respuesta de The Flower Factory
Hi Anna,
Thank you for the lovely review. We are always happy to help!
Thank you for shopping with the Flower Factory!
Regards,
Anna.
Flowers were lovely
Flowers were left outside door not handed to recipient, but looked lovely
Flowers were left in a safe place in the garden 👍👍
6 de junio de 2025
Respuesta de The Flower Factory
Hi,
We are glad you were happy with your flowers. With the delivery we do our best to always deliver the bouquet and leave the bouquet in a safe place if the recipient inst home, so we don't have to fail the delivery. I will get in touch with our courier DPD and further investigate this issue for you.
Kind Regards,
Anna.
Prompt response and good communication…
Prompt response and good communication on the process. My friend said the flowers were beautiful and cheered her up
1 de junio de 2025
Respuesta de The Flower Factory
Hi Colleen,
We appreciate your 5* review and are happy to help, glad your friend liked her flowers!
Regards,
Anna.
delightful bouquet
delightful bouquet ; really fresh flowers delivered promptly ... very very happy customer !!
5 de junio de 2025
Respuesta de The Flower Factory
Hi,
Thank you so much for the review. We are delighted that you enjoyed your flowers.
Regards,
Anna.
Excellent Service
The Flower Factory provided excellent customer service and the flowers were beautiful.
3 de junio de 2025
Respuesta de The Flower Factory
Hi Kate,
We appreciate your 5* review and are happy to help.
Kind regards,
Anna.
My daughter was delighted with her…
My daughter was delighted with her bouquet, delivered on the date ordered
Great service and excellent choice with reasonable prices
29 de mayo de 2025
Respuesta de The Flower Factory
Hi Ann,
Thank you for the 5* review. We are glad your daughter liked her flowers.
Warm regards,
Anna.
Efficient Friendly and efficient customer…
Friendly and efficient customer service. I accidentally double paid and it was sorted immediately!
27 de mayo de 2025
Respuesta de The Flower Factory
Hi Anna,
Thank you for the lovely review. We are always happy to help!
Thank you for shopping with the Flower Factory!
Regards,
Anna.
Beautiful Flowers
Hi there
I ordered flowers last Wednesday and my friend received on Friday. They were delivered by DPD. The flowers were absolutely beautiful.
Customer Service was excellent.
I would highly recommend The Flower Factory.
Kind regards
Collette O'Dwyer
28 de mayo de 2025
Respuesta de The Flower Factory
Hi Collette,
I hope all is well.
Thank you for the review and we are glad your friend is happy!
Regards,
Anna.
The Flower Factory.
My sister was delighted with her…
My sister was delighted with her flowers,
They were lovely.
26 de mayo de 2025
Respuesta de The Flower Factory
Hi Johanna,
We’re grateful for your kind words thank you.
Regards,
Anna.
Flowers were left upstairs in office…
Flowers were left upstairs in office next door - I accidentally gave wrong door number - but correct eircode - recipient was called but couldn’t answer - I got no call - echo would have sorted it out. So delivery just left flowed outside a busy street - they were collected next day- all you needed to do was call 🙄
26 de mayo de 2025
Respuesta de The Flower Factory
Thank you, and indeed we truly appreciate your feedback. It's always valuable to hear from our customers, and I've passed your comments along to our Head Office for further review. We're constantly striving to improve, and your input helps us do just that.
Kind regards,
Anna
the ease of paying and delivery
This is my first time to use the Flower Factory. I could not be happier from the email saying what time the flowers were going to be delivered to my sister so delighted receiving such a big box of flowers
25 de mayo de 2025
Respuesta de The Flower Factory
Hi Justin, thank you very much for your review it is very much appreciated.
Regards,
Anna.
My order is always delivered the time…
My order is always delivered the time it's supposed to be & the flowers are also top notch
23 de mayo de 2025
Respuesta de The Flower Factory
Hi Jane,
We appreciate the review Jane and glad to help.
Regards,
Anna.
Respuesta de The Flower Factory
Hi Caroline,
Thank you so much for your review! I'm glad we could provide the best of service for yourself.
Regards,
Anna.
Website very easy to use and delivered…
Website very easy to use and delivered exactly on time.Super pleased with my flowers,absolutely for.Would highly recommend.
21 de mayo de 2025
Respuesta de The Flower Factory
Hi Tracey,
Thank you for the great review:)
We are pleased to hear you are happy with the service we provided for you and that you have an enjoyable and easy experience throughout the entire process!
Regards,
Anna.
Beautiful flowers
The flowers were unique and beautiful and the lady I bought them for was over the moon
20 de mayo de 2025
Respuesta de The Flower Factory
Hi Kev,
Thank you for the review, Its always great to hear back from the customer, happy you had a great experience!
Regards,
Anna.
Driver didn't knock at door to give flowers. Just left them there and walked away
Bad delivery service
19 de mayo de 2025
Respuesta de The Flower Factory
Hi Joseph,
Thank you for taking the time to share your feedback, and we're very sorry to hear about your recent experience. We understand how disappointing it must have been to have the flowers left without a proper handover.
Please accept our sincere apologies this is not the standard of service we strive to provide. We are currently investigating the matter, and we’ve also reminded all our drivers of the importance of proper delivery.
Your feedback is valuable to us, and we truly appreciate you bringing this to our attention. If there’s anything more we can do for you, please don’t hesitate to get in touch.
Regards,
Anna.
The presentation was perfect
The presentation was perfect, the flowers smelled off.
19 de mayo de 2025
Respuesta de The Flower Factory
Hi Noel,
Thank you for your feedback we're really glad to hear you were happy with the presentation!
We’re sorry to hear about your concern regarding the smell of the flowers. We’ve sent you an email with more details explaining the possible reasons behind this, and we’re here to help with anything further you may need.
Regards,
Anna.
Overseas bouquet, so easy
We were easily able to send flowers from Canada to Dublin. They got there very quickly and thrilled the recipient
18 de mayo de 2025
Respuesta de The Flower Factory
Hi Sandra,
Thank you for the great review! We are pleased you are happy with the service. If you ever need flowers delivered to Ireland again we would be happy to help🍀
Regard,
Anna.
Lovely people
Lovely people, good communication, always delivered on time with great packages and products
13 de marzo de 2025
Opinión espontánea
Respuesta de The Flower Factory
Hi Jillian,
Thank you for the review! Its always great to hear back from the customer, happy you had a great experience!
Regards,
Anna.
My Mum loved her flowers
My Mum loved her flowers, I purchased the flowers in a hat box and they were beautiful. Delivery was prompt and customer service and follow-up was prompt.
11 de mayo de 2025
Respuesta de The Flower Factory
Hi Emma,
Thanks for the great review I am delighted that your mother is happy with her hatbox. Be sure to check out our gifts the next time you order we have a great range of products :))
Regards,
Anna.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.