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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I religiously used to arm firming cream for a couple of months and saw absolutely no improvement in skin elasticity, firmness or wrinkles. Absolutely nothing

Valorada con 5 estrellas sobre 5

Glow Fairy products are fantastic. They have truly made a difference, my skin looks better every day. I am so happy that I purchased them. Also your customer support staff is so helpful, knowledgeab... Ver más

Valorada con 5 estrellas sobre 5

I have been using Glow Fairy Instant Eye Repair Serum for about two months and have noticed a big improvement! My 55+ year old undereye area feels and looks instantly tightened and less puffy which ma... Ver más

Valorada con 5 estrellas sobre 5

I've always had a good experience with Glow Fairy. Their products are truly unreal and I'm hooked. Customer service response time is very quick and Lauren is great. I've had communication with her a f... Ver más

Información sobre la empresa

  1. Tienda de cosméticos

Escrito por la empresa

Remove your wrinkles, fine lines, and just keep glowing! Receive the magical gift from The Glow Fairy and magically you'll reverse the clock on your skin!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

391 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(391)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Wonderful Customer Service!

I live in Canada and discovered this product through a review in a journal. I ordered it, applied it as directed and magic! It worked very quickly to address dark and puffy under eyes. I have sensitive eyes that more often than not react to eye products. Glow Fairy was smooth and very soothing on my eyes … and very easy to apply! It was a winner! I tried to reorder but could not pull up an address for shipping to Canada. I contacted customer Service. Only a few moments later I received a very helpful response from Lauryn in CS. She completed a partial order for me and sent it to my email with directions on how to complete payment for the order….prompt, courteous, helpful and my order is now complete and on the way to my Canadian address! I will continue to purchase this amazing product in the future! Thank you Lauryn! You are a credit to Glow Fairy! 🙂

16 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

exceptional customer service

Unfortunately in transport one of my bottles was broken I reached out with a couple pictures explain the circumstance and in less than 24 hours there was a refund exceptional exceptional service thank you so much

1 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service

Customer service. Excellent. My parcel was shipped on time but didn't arrive. I mailed the company and within few hours they responded back and even replaced my lost order. Thank you Lauren for the professional kind service.

16 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loving it so far

The serum itself is great as a moisturizer, i think it rubs in well and leaves my skin feeling smooth. It makes my skin look more youthful with a slight sheen. I cant speak for anti cellulite benefits yet, i’m only a week in. I think it might be making a difference but need more time to tell for sure. I had an issue with my order packaging, one of the bottles came damaged. Customer service was super responsive (within a business day) and satisfactorily remedied my problem quickly.

11 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Run!

Run!! Do not purchase this product!! I’m on bottle #4 and on month 3 of use. Applied and used exactly as instructed and have yet to see any results of any kind. Unfortunately, another bogus company! I also had used 2 of the glow sticks and not only do those not last more than 2 weeks, they also do nothing. DO NOT WASTE YOUR MONEY!!!

1 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service representative Lauryn…

Customer service representative Lauryn is on point she helped me with my issue and I couldn’t be happier. If only all customer service representatives could be like Lauryn. :) I enjoy the products from The Glow Fairy :)

8 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company!

More wonderful customer service from glow fairy! My parcel was lost in the mail and they immediately checked into it, responded back and shipped me a whole new order free of charge! If only all companies could have customer service like glow fairy ❤️

28 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer support

Thanks to the amazing and immediate response of Lauryn, my issue of some missing items was sorted in no time at all!!!

26 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

I recently ordered the cellulite cream but received a different item in my order. I contacted customer support to inform them that the wrong item was received. Customer support responded quickly and immediately placed a new order for me to receive the cellulite cream. The entire exchange was hassle free. They also gave me a coupon for 60% off my next purchase. The customer service was excellent and made we look forward to ordering from Glow Fairy

27 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer Service😊

Customer Service😊
I had received my order and realized it was short 2 products. I emailed customer service and they promptly replied and corrected the order. Not only did they send out my products but gave me a nice coupon! Love their products and their service❤️

20 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My order came in yesterday with the Glow Wand crushed.

My order came in yesterday with the Glow Wand crushed and broken. I was so disappointed! I contacted the customer service department, sent them a photo and within minutes Lauren got back to me! I mean who does that in this day and age! Amazing! She said she would send another right away free of charge. Great customer service! Thanks, Sonia B

19 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lauryn's response to correcting my very…

Lauryn's response to correcting my very first order was impressive! I made a mistake and within a few hours, received an e-mail with an up-dated (corrected) order. If the product is as good as the customer service, I will be thrilled.

19 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love the Glow Fairy Body Wand

I love the Glow Fairy Body Wand. This was my third time ordering and only received a partial shipment. Customer Service was great and resolved it within a matter of days.

11 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My order was lost during shipment

My order was lost during shipment. Lauryn did an excellent job in responding to my concerns and replacing the shipment. I definitely will order from glow fairy again due to their customer service.

15 de diciembre de 2023
Opinión espontánea

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