Their AI Support Centre is appallingly bad in 2026. I have been unable to log in though Sum up knows my account but the log in will not accept the many codes i an being sent by text and email. I... Ver más
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Consulta las opiniones de los clientes
Goodtill on the whole is OK but does have serious flaws (IMHO) Re discounts rules, you do not see these applied until you press the pay button. My staff have applied a manual over ride hence give the... Ver más
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Horrendous - Ordered system well in time for our new start up. No stock, even though we paid for it. Apparently courier delayed when stock actually located. System meant to then arrive by 10am on day... Ver más
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Went through the cancellation process to be told it’s 3 months notice back in October but confirmed we wanted to cancel and still being charge now. Not happy at all and now processing chargeback... Ver más
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Información sobre la empresa
Escrito por la empresa
UK based Point of Sale systems provider. iPad based POS and mobile ordering platform for retail, hospitality, leisure and entertainment venues.
Información de contacto
16 Shorts Gardens, Seven Dials, Covent Garden, WC2H 9US, London, Reino Unido
- +44 203 764 0800
- UKpossales@SumUp.com
- thegoodtill.com
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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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5 Star customer service
So far the customer service has been excellent. When the sales line couldn't answer our questions we were scheduled an appointment with the development team to see what was possible. We have decided to go ahead with the Good Till co. after viewing 10 different systems and the customer care we have received so far is top class! Conor has answered all questions and got us the answers we needed and we look forward to the new system arriving!
Exceeded our expectations
I can not recommend the Good Till enough, their products and support has been brilliant, we had some hesitations at first about using an App based POS but they have been great, from the initial point of contact Adam has been great.
A great solution for our Tennis Club
As a growing local Tennis Club we were looking for product that would be easy and intuative for our members to use, and be well supported.
The Good Till Co, gives us that as so much more. Sam, Diego and the team were and absolute pleasure to deal with and ensured the seamless the installation our till system.
A great product from a great team - highly recommended.
Brilliant from beginning to end and…
Brilliant from beginning to end and more , they are a phone call away if I need them and always a pleasure to talk to , nothing to big or small they are always there to help
Easy from start to finish
Easy from start to finish.
Would highly recommend.
Excellent, easy to use software
The till itself is so easy and foolproof! The software is incredibly easy to understand and the features are perfect for our business. We love how easy it is to add our products and the ability to link with the accountancy software is a dream!
The support team at The Good Till Co were great with training us how to use it and are only a call away if we ever need help or advice.
An absolute pleasure to deal with from…
An absolute pleasure to deal with from the first phone call with Cameron to pre/ post installation with Sam. So pleased to have chosen The Good Till Co and it has been such an asset to our business.
Conor has been a pleasure to deal with…
Conor has been a pleasure to deal with from the beginning, he explained the software in great detail & gave a thorough demonstration. He was flexible in our communications & Gin Lane is looking forward to working with The Good Till Company.
A real innovative team
A real innovative team, always improving the App and always willing to listen to suggestions from users.
The backend is superb and has saved me untold hours in analysing my business,
Fantastic Company with a Great Product
Fantastic company with a great product! It is rare to find a company that will get back to you with any questions/issues/queries as quickly as The Good Till Co does. Not only that but the product does everything you need to it and more.
We started using the company as a trial…
We started using the company as a trial run in one of our hotels purchasing only 1 Terminal. We were over the moon with the service and support given by the Good Till Co, and the easy use tech background that we have now purchased and operated a total 9 terminals in our 4 sites. The software has a lot of useful features and is always developing further to meet the demands of its customers. Thank you.
Robust, flexible and affordable
I run a very busy seasonal café & ice cream shop in the summer months, and with seven registers and large queues we needed something that is 100% stable and can handle the volume, is not riddled with bugs, has a support line with knowledgeable beings on the other side, and provide the flexibility we need. The Good Till proved to be both flexible and extremely stable, and even though we handled over 5.5 customers per minute over seven terminals at peak, we had no issues at all (as opposed to our previous POS system). The Good Till is easy to learn and it provided a lot of flexibility with regards to kitchen printing and product options. The backoffice is great - and the syncronizing between backoffice and terminals has worked flawlessly. I have not needed much help from support, a few times I had some complex questions, and they were answered quickly and precisely. If you're looking for a great, robust and flexible POS application, I give my warmest recommendations.
Great experience
Great experience. Well looked after and very happy with the level of support I continue to receive. Many thanks GoodTill!
Goodtill's customer support is like no…
Goodtill's customer support is like no other, they go above and beyond for you! Would highly recommend!
Eden Ibiza & Panama Ansterdam
we use the good till co in both our venues and i have always found the service and system second to none. I simply could not function without it any more. in all our future products we will continue to use the good till co and develop with them
Highly recommended
Great product. Fantastic customer service !!
Tight ship...
The Goodtill consistently deliver a great package for our business. I would highly recommend this company! They run a tight ship!!
We are totally in love with our new…
We are totally in love with our new epos system the staff on support have been amazing totally approachable and no question a silly one!
I would highly recommend them and wished early doors we implemented this system as over our last two years in a café business it would have saved us a lot of time and money.
Fantastic
We have been using the Good Till Co for 6 months now, and with their help upgraded our company to 100 new EPOS tills. They have been fantastic on all fronts from start to finish, from their speedy responses to technical queries to their willingness to listen and take on board feedback and work with us to change and improve the system to suit our business needs
one phone call and two emails and my…
one phone call and two emails and my new POS terminal was up and running
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