The Handbag Restoration Company Opiniones 

168
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I honestly couldn’t be happier with the service. The communication was excellent throughout, and I really appreciated how detailed and transparent they were about what could be done with my bag, inclu... Ver más

Valorada con 5 estrellas sobre 5

Clare has done the most amazing job with my beloved 30 year old Mulberry handbag. It looks incredible, all the marks removed, small holes repaired and a new zip fitted, reusing the original leather pu... Ver más

Valorada con 5 estrellas sobre 5

Incredible service and workmanship. My Gucci bag needed relining and I wanted the strap extended. I am absolutely delighted with the work carried out. It's like a brand new bag. Throughout the pro... Ver más

Valorada con 5 estrellas sobre 5

Clare at Handbag Restoration is just the very best . She has yet again worked her magic with the strap I needed shortening and done it so beautifully and with masterful detail. Thank you so much. Ju... Ver más

Información sobre la empresa

  1. Tienda de bolsos de mano

Escrito por la empresa

Providing a bespoke restoration service for luxury bags and leather goods. The Handbag Restoration Company specialises in repairing, restoring and rejuvenating luxury brands including Hermes, Chanel, Louis Vuitton and many more.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

168 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(168)

39 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sent a small sad wallet that I…

Sent a small sad wallet that I purchased pre-owned, to the handbag restoration company for some TLC. It's just been returned to me and I'm amazed at the transformation. It looks like a brand new wallet. The work this company does is amazing. I'm so happy with the result. Jan

12 de mayo de 2023
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Thank you so much Jan, it was a pleasure to restore your wallet :) x

Valorada con 5 estrellas sobre 5

Highly recommend

I have used Clare in the past and would never use anybody else. She is amazing!
She is so fast to respond to messages and did an absolutely amazing job getting rid of a mark I had on a bag.
I highly recommend her. Thank you 😊

21 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Service

A handbag my husband bought for me some years ago had a very large water stain on it so I sent it to Clare and her team.
I have received my restored bag back today and I could not be happier with the final product.
There is no damage, it has been cleaned inside and out, the handles have been restored and it has also been completely waterproofed.
The communication has been very easy and reassuring.
I would recommend the service to anyone, thank you Clare to both you and your team.

14 de abril de 2023
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Thank you so much! We hope you get many more years from your newly restored handbag :) x

Valorada con 5 estrellas sobre 5

Highly Recommended

Third time of using Clare and The Handbag Restoration Company and once again she did not disappoint. Fantastic service. Highly recommended

14 de abril de 2023
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Hi Joanna, thank you for being a loyal customer! It is always great to work on your handbags. x

Valorada con 5 estrellas sobre 5

I can’t thank Clare enough

I can’t thank Clare enough for the beautiful repair to my beloved mulberry bag.
Somehow in my carelessness I had managed to rip one handle where the strap attaches right off, making it unusable and leaving me v upset!
Clare has restored it, and you would never know it was different to the original. I’m delighted!
The bag was returned to me beautifully wrapped and the service was amazing, highly highly recommend

31 de marzo de 2023
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Thank you so much Sally for your kind words :) x

Valorada con 5 estrellas sobre 5

Mulberry Somerset Shoulder Bag

Mulberry Somerset Shoulder Bag

My elderly but very loved Somerset’s zip and lining had both died and really the bag was looking like it was showing it’s age, hard working life and unusable.

Clare was brilliant, great communication and fantastic workmanship. My Somerset looks like new and ready for a whole new life - and I promise to look after her much better Clare!

24 de marzo de 2023
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Hi Alison, so glad you loved your newly restored bag! :) x

Valorada con 5 estrellas sobre 5

My beloved Mulberry Bayswater showed…

My beloved Mulberry Bayswater showed that bottom corner problem …… exposed wires and was looking very fatty. I was told of The Handbag Restoration Company by a complete stranger who overheard me moaning about how my bag looked so worn. The best advertising comes word of mouth ……… my tatty Bayswater is now beautifully restored to it’s former glory. I paid £10 extra for a conditioning treatment which the leather needed. The corners blend perfectly into the age of the bag - not an obvious stiff brand new piece of leather. My bag was 10 years old and will now definitely last more than that again. Thank you Clare for the prompt and professional wonderful customer service and the return of my restored beloved Mulberry bag. X

24 de marzo de 2023
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Hi Maria, so glad you love your newly restored Mulberry. It was a pleasure to work on. x

Valorada con 5 estrellas sobre 5

RED YSL CROSSBODY BAG

Excellent customer care & service. Clare kept me updated throughout. The repair to my bag was incredible & I can’t believe the transformation. So pleased with the result.

11 de marzo de 2023
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Hi JoAnne, so glad to hear you are happy with your restoration :) Thank you for your kind words. x

Valorada con 5 estrellas sobre 5

Gucci Bag Repair

I was so upset when the shoulder strap snapped on by crossbody Gucci bag.
From my initial enquiry to Clare, it was an absolute pleasure dealing with her. All contact was very efficient, informative and timely.
I was advised that the repair may take between 8 to 10 weeks which was fine. You can imagine my delight when I received a message after 4 weeks saying “she” was ready. My bag arrived in a sturdy cardboard box with bubble wrap and wrapped in crisp white tissue and tied with a beautiful ribbon bow, such a nice touch. I would have no hesitation whatsoever in recommending Clare to look after your precious items! Thanks, Alison

14 de marzo de 2023
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Hi Alison, thank you so much for your lovely review! So glad you love your newly restored bag :) x

Valorada con 5 estrellas sobre 5

Chanel Purse restored perfectly!

I accidentally made a rather large and unwanted burn from a candle on side/back of my beautiful lambskin chanel purse and was beside myself! thankfully heard about Clare and she is an amazing talent, purse fully restored and looks brand new - you honestly cant tell burn was ever there and am over the moon - amazing service all within 8-10 wks as stated, very reasonable price and exceptional comms and service throughout - kept me up to date and was so easy from start to finish - delighted to be reunited with my new purse again and will enjoy using - thanks so much, a true pleasure and have no hesitation in recommending Clare - she's a star - thank u xx

10 de marzo de 2023
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Thank you so much Lesley! :)

Valorada con 5 estrellas sobre 5

Cannot recommend enough

Cannot recommend enough! Clare cleaned my mini Windsor bag that I had tried to clean myself and ruined it. It looks like new now and I’m so impressed! Thank you so much

25 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service, cannot recommend Clare enough! Had my Chanel mini square undergo a clean and a colour change and the texture of the leather has remained beautifully soft and supple. You wouldn’t know it had had any work done to it and looks like new. Thank you!

10 de febrero de 2023
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Hi Sam, thank you for your lovely words :) It was a pleasure to work on your handbag!

Valorada con 5 estrellas sobre 5

Brand new stitching.

A fabulous job done in repairing my lovely beaded handbag. Clare kept me informed at each stage of the work done and gave a speedy response to my E mails. It was good value for money. I would recommend this company without hesitation.

4 de febrero de 2023
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Hi Linda! Thank you for your lovely review :). It was a pleasure to work on your handbag! x

Valorada con 5 estrellas sobre 5

Absolutely spot on from start to…

Absolutely spot on from start to finish, Clare answered all my questions and put me at ease with the process.
My bag was back within a couple of weeks and it’s perfect!
Thank you so much xx

27 de enero de 2023
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Hi Tara, thank you so much for your review. I'm so glad you love your newly restored bag! x

Valorada con 5 estrellas sobre 5

Absolute miracle worker!

Absolute miracle worker!

Have used Clare multiple times. She has never failed in exceeding my expectations! Whether its an alteration, a repair or bespoke, she is literally a miracle worker! Won't hesitate in going to her again! Thank you. X

27 de enero de 2023
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Thank you for a fantastice review Tanya! Look forward to working on more of your handbags in the future :) x

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Added additional chain into a Mulberry Lily strap. Superb colour match on metal and leather. Great communication and customer service throughout, a lovely lady to deal with, highly recommend!

12 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb in every way.

I had my beloved Prada Boots repaired and the work done was outstanding. Given them a new lease of life and at least another 10 years! Communication excellent throughout, service timescales quick and price was a bargain, in my view. I've recommended this business without hesitation, countless times, to anyone with Repair or Restoration requirement for handbags and leather goods.

1 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely amazing experience

Absolutely amazing experience. My bags were collected, expertly restored- they are like new- and returned. Excellent work, great value, no hassle. Would use again in an instant.

13 de septiembre de 2022
Opinión espontánea
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Respuesta de The Handbag Restoration Company

Thank you so much for your lovely review :).

Clare, THRC x

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