The Handmade Holiday Company Opiniones 26

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sara organised a second trip for us, this time to st Lucia. She provided a wealth of information on best places to stay and excursions to plan. She got any questions answered by the tour operators ahe... Ver más

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Valorada con 5 estrellas sobre 5

Sara managed a really complicated set of requirements for me and my friends - found us great options, solved numerous issues, and brought it all in cheaper than we could have done ourselves. Fantastic... Ver más

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Valorada con 5 estrellas sobre 5

Sara helped to organise our family's dream trip to Japan this Easter. She was always very helpful in answering all my questions before the trip, and she made sure that the whole family was happy with... Ver más

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Valorada con 5 estrellas sobre 5

The latest trip Sara organised for us was a cruise around the Med for ten days. As a novice to cruising and being quite sceptical about actually enjoying this type of holiday, Sara researched carefu... Ver más

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Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

The Handmade Holiday Company is a boutique travel consultancy specialising in luxury, tailor-made holidays. Built on deep industry knowledge, trusted relationships, and an unwavering attention to detail, The Handmade Holiday Company curates bespoke itineraries with creativity, precision, and personal service. As a Luxury Travel Designer, a wealth of experience is brought to every itinerary. With more than a decade spent in Private Equity and Investment Banking, managing private travel and complex logistics for senior executives and private clients, this background has honed the ability to deliver seamless, high-touch travel experiences with exceptional discretion and precision. The Handmade Holiday Company represents professional expertise, global insight, and commitment to extraordinary, tailor-made experiences for discerning clients. Bespoke luxury travel design • Family and multigenerational holidays • Ski and mountain experiences • High-end ocean and expedition cruises (Silversea, Seabourn, Regent Seven Seas, Explora Journeys) • Tailor-made African safaris and wildlife adventures • European and worldwide itineraries • High-net-worth and executive travel management • Complex logistics and multi-destination planning • Exceptional client service and relationship management • Financially protected, TTA and ATOL-backed travel solutions


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

26 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Sara managed a really complicated set…

Sara managed a really complicated set of requirements for me and my friends - found us great options, solved numerous issues, and brought it all in cheaper than we could have done ourselves. Fantastic service.

4 de junio de 2026
Opinión espontánea
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Hi Tim, I was delighted to work you all with your trip. I was also very happy to navigate the last minute challenges you faced and still ensure you all managed to get away and have the most incredible time! It sounded amazing! Look forward to working with you again!

Valorada con 5 estrellas sobre 5

Second trip with Sara

Sara organised a second trip for us, this time to st Lucia. She provided a wealth of information on best places to stay and excursions to plan. She got any questions answered by the tour operators ahead of time and arranged some very sweet touches upon our arrival to make it extra special. Wholeheartedly recommend Sara for any trips!

23 de mayo de 2026
Opinión espontánea
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Elena thank you so much for taking the time to comment on here. I was so thrilled to be able to help you plan your holiday to Saint Lucia! I'm also pleased that you enjoyed the extra touches too, as always its the little things :-) It sounded like a wonderful family break, and I look forward to helping you with your travel plans again soon.

Valorada con 5 estrellas sobre 5

Family trip to Japan

Sara helped to organise our family's dream trip to Japan this Easter. She was always very helpful in answering all my questions before the trip, and she made sure that the whole family was happy with every part of our itinerary. Once in Japan, we could just relax and enjoy the sights as everything from tours to transportation had been pre-arranged.

9 de abril de 2026
Opinión espontánea
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Thank you so much for taking the time to write this lovely review Helen! I thoroughly enjoyed helping you plan your trip to Japan, it was such an interesting itinerary I'm so pleased I was able to turn the dream into reality. You were a pleasure to work with and I look forward to helping you again in future.

Valorada con 5 estrellas sobre 5

A perfect anniversary cruise

The latest trip Sara organised for us was a cruise around the Med for ten days. As a novice to cruising and being quite sceptical about actually enjoying this type of holiday, Sara researched carefully the cruise line, type of cabin, dining options, together with the destinations to make sure we had exactly what we wanted for our budget. I particularly did not want any ‘days at sea’ so Sara organised our flights and transfers to and from the ship together with hotels either end, making the whole trip stress free and seamless. She even organised a special surprise in our cabin on our anniversary - she really thinks of everything. Thank you Sara !

21 de abril de 2026
Opinión espontánea
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Thank you so much for your lovely review! I was so thrilled to hear you enjoyed your Oceania cruise, and that the holiday was everything you hoped for and more. I'm also delighted that you enjoyed your little surprise, it seemed only fitting for such a special anniversary! Thank you so much for booking with me and I look forward to taking care of your next holiday.

Valorada con 5 estrellas sobre 5

High praise

I used Sara at the HandmadeHoliday company to organise our ski trip to Norway. We wanted to travel with another family and Sara went above and beyond to find just what we were looking for at the right price point. She even managed to persuade the hotel we stayed with, into letting 3 children sleep in a family room (previously we had been given a firm 'No! by the hoteliers) . Booking with Sara gave me the peace of mind that makes going on holiday a truly relaxing experience.

13 de mayo de 2026
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Thank you so much for this lovely review! I'm so pleased that I gave you peace of mind, and that I was able to go that little bit extra for you. Relationships are everything and I will always do everything I can to help where possible. I'm thrilled that you had a great time skiing, and thank you for coming back and booking your trip for next with me again!

Valorada con 5 estrellas sobre 5

Easter ski holiday

Sara took all the booking stress away from us. She is very knowledgeable and was a delight to deal with. We had the best ski holiday as a result - highly recommend this company to organise your family holiday!

29 de marzo de 2026
Opinión espontánea
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Respuesta de The Handmade Holiday Company

Thank you so much Leonie, as you know - skiing is one of my favourite past times and I'm always happy to share my knowledge with such lovely clients! Thank you for taking the time to comment, and of course for booking your holiday for next year with me too. I am so grateful!

Valorada con 5 estrellas sobre 5

Yet another fabulous trip to Dubai

Yet another fabulous trip to Dubai! Thanks Sara for organising every detail of our extended family trip. We just needed to show up and enjoy! And we really did enjoy it!!! Highly recommend!

13 de febrero de 2026
Opinión espontánea
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Thank you so much Debs! I am so thrilled you all had such an enjoyable holiday, and that you were able to fully relax straight away - that's what it's all about! It's always a pleasure looking after you and your family!

Valorada con 5 estrellas sobre 5

Sara is a consummate professional

Sara is a consummate professional - she proactively contacted us to book skiing lessons, equipment hire, ski passes, restaurants and more. We had a fantastic time in Obergurgl as a result. Thank you Sara.

21 de febrero de 2026
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Respuesta de The Handmade Holiday Company

Thank you so much Nathan, I was so thrilled to hear that you had an incredible holiday in Obergurgl. It was such a pleasure to work with you on this trip, especially to a destination that a I love very much myself! I am so grateful for your review, and it was a genuine pleasure to receive so many lovely photos as well! Many happy memories for you all!

Valorada con 5 estrellas sobre 5

Professional, friendly and great to work with

We had the pleasure of working with Sara when she booked one of our Premium Chalets for her clients. From start to finish, she demonstrated excellent communication, organisation, and attention to detail. She really understood what her clients were looking for, and together, we were able to craft the perfect holiday experience for them. It was a seamless process, and I’m looking forward to working together again in the future!

9 de febrero de 2026
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Thank you so much for your lovely comments! I'm so pleased that everything we planned so carefully together worked perfectly, and that our mutual guests had the most fantastic holiday as a result. I look forward to working with you again!

Valorada con 5 estrellas sobre 5

Sara is a pleasure to work with

Sara is a pleasure to work with. She always provides a detailed brief and has a clear understanding of exactly what type of holiday her clients are looking for. She is professional throughout the entire process and consistently keeps us updated on the progress of each enquiry. We also love her newsletter, especially when we’re featured in it. I wouldn’t hesitate to recommend her to my friends and family.

29 de enero de 2026
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Respuesta de The Handmade Holiday Company

Thank you so much Caroline for your lovely review! It's wonderful to receive feedback from the business partners that I work with, as well as my clients. As you know from the bookings I've made, I love working with you too and our relationship will continue to go from strength to strength as you offer the experiences that my clients are looking for (and those that I align myself with too. I am so grateful for the incredible service you give to me and my clients as well, I feel very fortunate to have such an excellent working relationship with you.

Valorada con 5 estrellas sobre 5

Greece Holiday

Sara coordinated a multigenerational holiday to Greece to celebrate a special birthday
At the airport we were advised by BA that, due to a last minute aircraft change, you wouldn’t be able to take your booked flight and could not be rebooked until 36 hours later.
Sara quickly arranged alternative flights for us and Transfers and arrival details were quickly sorted as well. Since we now had our car parked at the wrong airport, Sara arranged a private transfer when we returned to collect the car from Heathrow. And finally she helped us get a swift refund on the flight as well as good compensation from BA.
As a result we have of course already booked again with the Handmade Holiday Company. Such terrific support and fabulous holidays to boot!

27 de mayo de 2025
Opinión espontánea
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Elena thank you so much for taking the time to share your story. Travel does often bring surprises, and unfortunately this was a prime example of why it's helpful to have someone you know and trust, with access to the relevant people to get you on your way. I'm so thrilled that I could step in and make things better and that the rest of your holiday was a breeze. I'm was also delighted to help you with logistics collecting your car from Heathrow - knowing you had to deal with that when you came home wouldn't have been fun. I really do value your feedback, and greatly appreciate your trust in me. Needless to say I cant wait to look after you all on your forthcoming holiday.

Valorada con 5 estrellas sobre 5

Above and Beyond

Sara has gone above and beyond. Every detail of planning our holiday was handled perfectly right down to giving us clear guidance on exactly where to go once we arrive at our destinations. The planning was seamless, thoughtful and completely stress free which means we can just relax and enjoy the trip knowing everything has been taken care of. The attention to detail and personal care really sets THHC apart. We felt supported every step of the way and wouldn't hesitate to recommend them to anyone looking for a bespoke, truly smooth and well organised travel experience.

23 de enero de 2026
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Respuesta de The Handmade Holiday Company

Jo, thank you for taking the time to write such a thoughtful review, it is really wonderful to read. Everything you have described here is exactly what I set out to do with every client and I'm delighted that I delivered.It has been a pleasure working with you for your first summer adventure of 2026, and I'm excited about your future plans too. Until the next one! Sara

Valorada con 5 estrellas sobre 5

Great experience from start to finish

Great experience from start to finish. Sarah provided thoughtful and considerate recommendations. Was able to accommodate many of our requests and made the whole process of deciding and booking the holiday pain free .

Moreover, the airline unfortunately cancelled our outbound flights, which was not only inconvenient but also, with a young family, a real challenge. We had Sara at the end of the phone to help navigate the changes and supporting the arduous process of making claims after the holiday. We were very grateful for her support and professionalism.

27 de mayo de 2025
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Respuesta de The Handmade Holiday Company

Thank you so much James for taking the time to leave such a thoughtful review. I’m truly delighted to hear that you had a great experience from start to finish and that the planning and booking process felt smooth and stress-free; this is exactly what I strive for.

I’m so sorry again about the disruption caused by the airline cancelling your outbound flights, but I’m really glad I could be there to help you navigate the changes and support you through what can be a very frustrating claims process. Making sure my clients feel supported, particularly when things don’t go to plan, is incredibly important to me.

Thank you again for your kind words and trust, it was an absolute pleasure looking after your holiday, and I’d love to help with your next adventure whenever you’re ready.

Valorada con 5 estrellas sobre 5

I stayed with my wife just before…

I stayed with my wife just before Christmas . The Hilton Woking was recommended by Sara from the Handmade holiday company. What an excellent choice , accommodation superb, location perfect , food and beverage very good. We would totally recommend.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de The Handmade Holiday Company

Thank you so much Gary for your lovely review. I’m delighted to hear that you and your wife had such an enjoyable stay before Christmas and that the Hilton Woking was such a great fit for you. It’s wonderful to know you loved the accommodation, location, and food and beverage, thank you for trusting my recommendation. I really appreciate your kind words and your recommendation, and I’d be delighted to help with your next visit to the UK whenever the time comes.

Valorada con 5 estrellas sobre 5

Finnish Lapland. Magical and Authentic!

Sara understood exactly what we were looking to get out of this ‘once in a lifetime’ trip to Finnish Lapland. She nailed the brief and delivered a seamless and unforgettable trip from beginning to (reluctant) end.
We had the most wonderful visit to this breathtaking part of the world. We got to experience the culture and magic of Lapland without the crowds or commercial environment. It was truly authentic and there were tears when we had to leave. We will definitely have to go back.
Thanks Sara for making it happen! I cannot recommend enough!

14 de diciembre de 2025
Opinión espontánea
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Thank you so much Laura for your beautiful words. I was so thrilled to hear that your trip delivered everything you hoped it would, and more. It was such a pleasure to help you plan this trip of a lifetime which has created some incredible memories for you all. A truly magical holiday and a lovely start to Christmas.

Valorada con 5 estrellas sobre 5

Would Recommend To Everyone

After speaking with Sara about a possible holiday to Greece, we were absolutely thrilled with the in-depth knowledge and thoughtful advice we received from her! She truly helped shape our trip, and we’re so grateful for the care she put into creating such a beautiful and unforgettable experience for our little family.

If you’re looking for a holiday company you can trust wholeheartedly, Sara at The Handmade Holiday Company is 100% the person to speak to. Thank you, Sara! 😊

26 de julio de 2025
Opinión espontánea
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Thank you so much Hayley for your lovely review! It was such a pleasure to help you plan your family holiday to a part of the world that I know so well and love. I'm so thrilled you had a wonderful stay in Santorini and
Naxos!

Valorada con 5 estrellas sobre 5

Our travel specialists Sarah is…

Our travel specialists Sarah is amazing! Her planing of our holidays from start to finish ensures that our holidays run smoothly.
Sarah take away all the stress out of arranging a holiday away, which makes our travels much more enjoyable. Her understanding of our personal needs and wants helps as to choose the perfect resort every time.

7 de julio de 2025
Opinión espontánea
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Thank you so much Stella for your lovely review! You are such a delight to work with and it makes me so happy to find the perfect location for your holidays. I'm excited for your adventures ahead!

Valorada con 5 estrellas sobre 5

Sara understood the brief and delivered

I wanted somewhere really special for our 25th Wedding Anniversary and I didn't know where to start because i am usually thinking what the kids would want but Sara was incredible she totally focused on what kind of thing i was after. I gave her a very rough idea of what i wanted and she came back with the most amazing options and then organised everything for us. She totally understood the brief and checked every box I had asked for and I was only expecting maybe 50% of them. She took all of the stress out of the planning and we had one of the most memorable holidays ever.

18 de agosto de 2025
Opinión espontánea
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Thank you so much for your lovely review Louise. I loved researching your holiday, and even more I loved hearing all about it when you came home, I'm so thrilled that it delivered in the best way possible. Thank you for sharing this!

Valorada con 5 estrellas sobre 5

A fantastic holiday!

Thank you Sara for organising such a fantastic holiday in Spain. Sara worked extremely efficiently in co-ordinating all aspects of our holiday, across different groups and was extremely responsive with all our holiday queries. She chose an amazing villa, clearly demonstrating her excellent knowledge of our requirements and the surrounding area - thank you so much Sara. We would highly recommend Sara to anyone wanting to plan a seamless and fantastic holiday!

4 de agosto de 2025
Opinión espontánea
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I'm so thrilled to hear this! Thank you for sharing your feedback and it was a pleasure to work with you. I look forward to helping you again next year.

Valorada con 5 estrellas sobre 5

Seamless Family Holiday Planning

We spent Christmas 2024 in Dubai, a special time for our family who travel from different parts of the globe - the UK, Australia, and Malaysia. Organising a trip for such a diverse group—ranging from a 2-year-old to a 70+ year-old—can be a nightmare, but thanks to Sara, it was effortless!

She took care of booking the perfect activities and arranging transport and extras that suited everyone, including my (fussy!) parents. Every detail was considered, making the experience smooth and enjoyable. Because of Sara and her hawk-eye attention to detail, I could focus on what truly mattered—spending quality time with my family.

Thank you, Sara, for making this trip stress-free and memorable. Highly recommend her services to anyone looking for a well-planned, hassle-free holiday!

20 de diciembre de 2024
Opinión espontánea
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Respuesta de The Handmade Holiday Company

I am so grateful for your kind feedback Amelia, it was a pleasure to work with your and your lovely parents! Quality time is what I strive for, and I'm glad it was delivered!

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