Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Received knife bag, was happy initially, until inspecting the quality of the leather, for the price paid, it’s already a loss. Then months later you receive hidden duty fees that the company never div... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After reading about many other knife rolls, I purchased the Denali knife roll as a gift for my son who is in culinary school. The leather is thick and strong, stitching appears well done, and I like t... Ver más

Valorada con 5 estrellas sobre 5

Really nice leather bag for knives. Well made. Nice design. Fast delivery from India to Denmark, but remember to pay customs fees. Can recommend this product.

Valorada con 5 estrellas sobre 5

What an incredible product. The passion and dedication can be felt in every pocket and seam. Thank you for gifting us with the opportunity to enjoy your amazing bag.

Información sobre la empresa

  1. Tienda de productos de cuero

Escrito por la empresa

The Hide Master, a small business, is trusted by culinary professionals, enthusiasts and Knife nerds worldwide for more than five years for it high-quality handmade and functional knife bags, knife rolls, leather aprons, and knife racks. It is based in Bhopal, India. All products are handmade in India and shipped from India with tracking. Most notable among all is the Drumstick Knife Bag which was designed based on Chefs and Cooks looking for a compact and functional bag for professional kitchen.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

23 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Hidden fees months later

Received knife bag, was happy initially, until inspecting the quality of the leather, for the price paid, it’s already a loss. Then months later you receive hidden duty fees that the company never divulged. It’s a big sham. Buy other brands that have better service and more for the consumer, not for hidden fees and dry leather. Check out the chef sac for a great buy and good customer service. Do not support companies like this.

20 de febrero de 2026
Opinión espontánea
Logotipo de The Hide Master

Respuesta de The Hide Master

Hi Chris,

Thank you for reaching out here also. We'd like to address your concerns openly and respectfully.

As noted at checkout and in your order confirmation, the shipping option selected stated that import duties, taxes, and associated charges in the importing country were not included. These fees for your order shipped to the US are collected directly by US Customs and are entirely outside of our control.

We understand that unexpected charges can be frustrating, and we always strive to be as transparent as possible about our shipping terms upfront.

We also want to take this opportunity to share some positive news: as of mid-February 2026, all orders shipped to the US are now fully duties paid, so customers will no longer encounter additional charges at delivery.

We hope this clarifies the situation, Chris. We'd love the chance to serve you again under these improved terms.

Warm regards,
The Hide Master

Valorada con 2 estrellas sobre 5

The site promised a delivery within 5-7…

The site promised a delivery within 5-7 days and after 13 the product still hasn’t arrived tho the customer service team was very nice and helpful

12 de agosto de 2025
Logotipo de The Hide Master

Respuesta de The Hide Master

Hi Ellert,

Thank you for your patience and we sincerely apologize for the delivery delay with your recent order. We understand how frustrating it can be when shipments don't arrive as expected.

Your Drumstick Knife Bag arrived in Sweden on August 25th, but unfortunately experienced additional delays due to your remote location. We recognize this caused an inconvenience and we're working to improve our logistics for customers in similar areas.
We truly hope you're happy with your Drumstick Knife Bag and that it serves you well for many years to come. Your feedback helps us identify areas where we can do better.

If you have any other concerns or questions about your order, please don't hesitate to reach out to our customer service team directly.

Thank you for choosing us and for taking the time to share your experience.

Best regards,
A Dubey

Valorada con 5 estrellas sobre 5

amazing quality!

amazing quality!! everyone wowed by it!! its so compact for the amount of room you get for your knives! it got delivered so quick. im made up by it!!

26 de mayo de 2025
Valorada con 5 estrellas sobre 5

Denali Knife Roll

After reading about many other knife rolls, I purchased the Denali knife roll as a gift for my son who is in culinary school. The leather is thick and strong, stitching appears well done, and I like the riveted construction. It appears to be a well constructed and durable roll that will hopefully last him a long time. The one I received did not have the "The Hide Master" imprinted on it like the one on the website. I prefer it this way.

12 de abril de 2025
Valorada con 1 estrellas sobre 5

My package hasn't even shipped yet

My package hasn't even shipped yet. It's been a week. If I would've known how slow you guys were I would've cancelled my order. Mad embarrassing on your part

4 de febrero de 2025
Logotipo de The Hide Master

Respuesta de The Hide Master

Dear Cristian,

I hope this message finds you well. First and foremost, I want to extend our sincerest apologies for issues tracking ID and the delay of 4 days in the delivery of your order. We understand your frustration and disappointment, and we take full responsibility for not meeting your expectations on shipping.

The delay was due to an unexpected technical issue with our shipping company, which unfortunately resulted in your order taking longer than usual to reach you.

We are glad to see that your order was delivered on February 14th within 10 days of placing your order.

We value your feedback and would greatly appreciate it if you could let us know about your experience with the product. Your insights are invaluable to us as we continuously work to improve our services and products.

Once again, we apologize for the delay and any inconvenience it may have caused. Thank you for your patience and understanding.

Best regards,
A Dubey
The Hide Master

Valorada con 5 estrellas sobre 5

The perfect knife bag

First Class service and communication from beginning, discussed options online and told me about a development bag he was making which was perfect and what an end product - fits more that I thought - I love my knives and now they have a case worthy of them 👌👍

25 de octubre de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más