A product I ordered was out of stock, got a quick email offering substitutions and a discount to offset the difference. Great, fast customer service. Will be back.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
ordered wrong size, emailed the guys at THD and got right back to me with information and directions on how to exchange. effortless now just waiting on the right size to come back AND they are even ta... Ver más
La empresa ha respondido
Great customer service regarding my online order! There was an issue with the availability of skates that I ordered. They let me know immediately and recommended upgrade with a discount. Then some... Ver más
La empresa ha respondido
Haven't received my products yet, but fantastic customer service, not only were you guys really prompt in returning emails, but you were really helpful with everything that I needed
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
TheHockeyDepot.com is an e-commerce site selling hockey equipment and team uniforms to leagues, teams, and schools. Here you can buy all your hockey equipment and skates at discount prices
Información de contacto
Estados Unidos
- 866Hockey1
- sales@thehockeydepot.com
- thehockeydepot.com
A product I ordered was out of stock
A product I ordered was out of stock, got a quick email offering substitutions and a discount to offset the difference. Great, fast customer service. Will be back.
26 de marzo de 2026
A+ shipped quickly and arrived safe and…
A+ shipped quickly and arrived safe and sound.
19 de enero de 2026
Easy to order excellent experience.
Easy to order. Quick delivery got exactly what I needed. Happy grandkids!!
22 de diciembre de 2025
Respuesta de thehockeydepot.com
Mr Palmiscno
We sent you an updated email specifying your delivery for Monday Dec 15th by 9pm. Why would you post a review stating that the package is unable to be found when we sent you the tracking with showing the delivery date as 12/15/2025 by 9pm?
thehockeydepot has a great selection of…
thehockeydepot has a great selection of gear and everything arrived on time. Their prices are fair, and shopping was easy.
25 de noviembre de 2025
Opinión espontánea
Good experience
The product appears to be of good quality, and it arrived in a timely manner.
17 de octubre de 2025
Great experience
When I called and talk to the operator they were friendly and very helpful. He was able to get me the product on time for the event that we needed them for.
I will use again in the future.
16 de octubre de 2025
timely response to my question
timely response to my question, which was remedied quickly and efficiently. all around great experience
26 de septiembre de 2025
Socks are very well made
Socks are very well made. Better than I thought/expected
2 de septiembre de 2025
They had what I needed shipped it fast…
They had what I needed shipped it fast and I got it on time great job
12 de agosto de 2025
Quick shipment, items in stock
Had a hard to find product in stock and shipped quickly
29 de julio de 2025
Good customer service
They didn’t have what I initially ordered but they were quick to replace it with a better alternative. Good job.
2 de junio de 2025
I got the skates i order on time and…
I got the skates i order on time and they are working great for my son.
4 de marzo de 2025
Great service
Great service, had to exchange for different size, everything was quick and easy and correct product back to me right away
18 de febrero de 2025
Very responsive and helpful
I bought a pair of gloves from the hockey depot. They reached out to make sure the order was correct due to a small typo. They shipped them fast and are very responsive.
3 de febrero de 2025
Yes ive received my order and excited…
Yes ive received my order and excited for the pants I got cause those are the only kinda pants I’ve always liked growing up and ver comfortable, but the pants I wanted was out of stock, tackla air 9000 or 5000, but I am great full for finding these pants through the website and thanks again..
28 de enero de 2025
Affordable prices
Affordable prices
Exceptional service
Rapid Shipping👍🏻!!
30 de diciembre de 2024
Opinión espontánea
Respuesta de thehockeydepot.com
Thanks for the review but we are confused. If we have affordable prices, Exceptional service and Rapid Shipping why did we only receive 3 stars.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.