I've used this company online and also visited the shop and can't fault either experience. Cigars arrived in good time and as ordered from my online order, then wwas helped when I went in the shop t... Ver más
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I've used this company online and also visited the shop and can't fault either experience. Cigars arrived in good time and as ordered from my online order, then wwas helped when I went in the shop t... Ver más
La empresa ha respondido
Placing the order was straightforward, but choosing the right cigar as a gift for my older brother’s birthday wasn’t easy—there’s a great variety of styles, sizes, and strengths. In the end, I think h... Ver más
La empresa ha respondido
First time ordering cigars for delivery and I couldn’t be happier! The package arrived really quickly, and the cigars were packed perfectly. They came sealed in a bag and wrapped in bubble wrap so the... Ver más
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First time user of The House of Cigars. I found the website site excellent and informative. I thought the pricing is very reasonable. I arranged for click and collect which was more convenient for me.... Ver más
La empresa ha respondido
We are an online tobacconist shop stocking a large range of cigars and accessories. We sell New World Cigars from Nicaragua, Honduras, Dominican R., Mexico, and Cuban cigars, as well. The best prices for UK cigars you will find on our London cigar shop!
Ithaca House, 27 Romford Road, E15 4LJ, London, Reino Unido
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Respuesta de The House of Cigars
Good choice of cigars and when ordered they arrived quickly and well packaged so no damage . Thanks

Respuesta de The House of Cigars
Easy to navigate website, good comms, speedy dispatch. All positive!

Respuesta de The House of Cigars

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Respuesta de The House of Cigars
Quick response to my requests, great customer service. Happy to deal with..

Respuesta de The House of Cigars
Great selection of cigars easy to order and very swift delivery also excellent value.

Respuesta de The House of Cigars
Placing the order was straightforward, but choosing the right cigar as a gift for my older brother’s birthday wasn’t easy—there’s a great variety of styles, sizes, and strengths. In the end, I think he’ll be pleased with my choice.

Respuesta de The House of Cigars
I've used this company online and also visited the shop and can't fault either experience. Cigars arrived in good time and as ordered from my online order, then wwas helped when I went in the shop too.
Just be aware it doesn't have a shop front really, it's upstairs from another place, you have to call up.

Respuesta de The House of Cigars

Respuesta de The House of Cigars
I have become a House of Cigars admirer . I have shopped with them several times now and have never been disappointed.
Thank you for your excellent service.

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Respuesta de The House of Cigars
My order was delivered next day and in good condition and the cigarillos were a good smoke will be ordering more

Respuesta de The House of Cigars
Competively priced and delivered in good time.

Respuesta de The House of Cigars
Easy use of website, Delivered by P.O. promptly next day and in good condition.

Respuesta de The House of Cigars
A great selection of fantastic cigars and a quick service when ordering online

Respuesta de The House of Cigars
very good, solid prices that allow a pick and mix style for some things that are normally not mixable. great brands, great prices.

Respuesta de The House of Cigars
Just ordered 2 cigars And a cigar cutter both came next day with tracked 24, and they package it in bubble wrap to protect them from damage. Very happy with my purchase will be ordering again from here soon.

Respuesta de The House of Cigars
I actually received my item and there was issues with delivery so I left a good review regardless spent over £100 and went yesterday and tried to place an order and wouldnt let me for some reason so I emailed them and they said they need to see ID for my name and the email name as I have my recently passed brothers email and thinks I'm a scammer but they got payed and I got my order for my last order and the communication with the staff are actually disgusting you get treated better of temu no joke how they get good reviews but surely there's lots of ppl out there who don't use there name in there emails I have an email that I used many years ago of my nickname u can use what ever email u want he said he needs ID 🪪 before i can place and order and I even gave the company a good reviews even when they was rude to me but because I was asking where my parcel was as it was taking to long they got rude I showed my family and said they call them selves professional I have one star ⭐ they don't even deserve that but anyone I'd avoid as this company is a joke I've gone else where and the company is actually does the items I wanted cheaper than this shop and better attitude I know he will reply saying I'm being a fraud but fraud is not having an email with a different name ppl have animals named in the emails I have 2 main emails I use I use this one for shopping and other for work asif I use my work one I will be getting news letters and deals of things of brought and will clog up my inbox but moral of the story u may have been about for years I don't no if u was having a bad week but u treated me wrong because I asked can u check where my parcle is as it's over due and u said why using that email not ur own but it was my own my brother's name which I stated to you who sadly passed and you said u wanted ID how heartless of you to ask for my dead brothers ID u said u need to check if this is a legimate transaction and as u can see you have your money 💰 no one has complained off fraud and using there card at your store 🏬 it's been 2 weeks so tells you everything if I did fraud like u said surely u would have been contacted and money would of been recalled. Because it hasn't because I'm not a fraud or.a criminal I'm law adiding citizen who wanted some cigars and u treat me unfair u need to sort your attitude out as u call me a fraud when u are a guy who thinks he's got power because u she a big store but news flash there's more ppl that sell cigars than you I told u I was referred by a friend saying cigars where nice and I told him and showed him what u said to me I have all the emails and he said he ain't shopping with you but 2 ppl losing isn't a bother to u but u treat everyone like u did me and u won't have a company u need to respect ppl and ID for cigars are you having a laugh I thought I'd was a wing up I even gave u a great review regardless as I didnt wanna tarnish ur reviews ok here but ppl need to no if anyone reads this if your parcel is taking long and u use an email that doesn't have your name on but I used my name from billing and delivery address email them and see the response u get avoid this company at all costs yeah might have good reviews but u don't see the bad ones here and there and I'm not the only 1 that's why he's not 5 star on trust pilot I will never buy again or refer anyone be careful guys looks are deceiving go else where

Respuesta de The House of Cigars
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