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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I did not receive the cosrx freebie that was included with my order. Worst experience with this app. I have placed orders before but there was no issue with the previous orders. But my last order has... Ver más

Valorada con 5 estrellas sobre 5

The website is user-friendly. I easily found what I've been looking for as they have categorized their items depending on your needs. Plus, I got the item on sale! Payment is also convenient as I had... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Okei naman yung product,however mali yung payment dun sa courier hindi updated I reported it pero wala response..sana maaddress.Please check your email thanks

Valorada con 5 estrellas sobre 5

I trust the website but I'm just curious because my perfumes are not sealed individually, so I assume it's not brand new or it's not full when you pack it? Do you have to open the perfumes before plac... Ver más

Información sobre la empresa

  1. Tienda de artículos de belleza
  2. Tienda de cosméticos
  3. Perfumería

Información proporcionada por diversas fuentes externas

THEKULT.COM is the only online beauty platform, that offers 100% authentic products from well-known local and international brands, with the most affordable prices in the Philippines!


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

372 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

💯 percent authentic product and fast…

💯 percent authentic product and fast delivery 👍👍👍

6 de octubre de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Valued Customer,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

thank you love this🥰🥰🥰🥰

6 de octubre de 2020
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Respuesta de THEKULT.COM

Dear Arjie,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 3 estrellas sobre 5

The smell seems legit but when I…

The smell seems legit but when I checked the item codes, they cant be searched. I reached out 3 times but there were no responses. I gave them enough time to respond to my queries but still no reply to date. Packing is okay/secured, and responsive to queries when asked about shipping and tracking. I left a review in their website and I know there were also other reviews that were not a 5. They deleted those reviews including mine. So why would you delete them? Seems questionable. 🤔 i would probably still buy but will only choose cheaper items.

3 de octubre de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Nica,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines.

We are sorry to hear that we weren't able to attend to your concern before. On another note, we reach out to customers when they leave a low star rating to resolve their concerns. After that, we also remind them to remove or update the reviews.

Please don’t hesitate to reach out to cx@thekult.com to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information. We would love to make things right if you give us another chance.

-The Kult Team

Valorada con 4 estrellas sobre 5

Quiet disappointed with the courier but the item is authentic

Hi. I would like to give my feedback to GOGOexpress delivery awhile ago. He just gave my package to my brother who is just standing at the corner of our street. The messenger simply just asked if him if he knows me and when he told the messenger "yes", he just gave it to him. My concern is what if the person whom the messenger approached was just a total bystander and not related with me. He didnt even call my phone number to confirm. Please inform them to be strict in terms of their delivery especially those paid packages. I hope this will also help you in the future because you might encounter problem. Im just concern with your shop. Thank you

24 de septiembre de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Luds,

Thank you for sharing your feedback with us. We’re sorry to hear you had a disappointing experience with our courier, and we really appreciate you bringing this issue to our attention. We have already forwarded your concerns to the appropriate department and we are further investigating this matter. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Thank you for making it possible for us to improve on our probable weaknesses.

Please feel free to reach out to cx@thekult.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

Iv’e been ordered so many times here in…

Iv’e been ordered so many times here in The Kult and I was satisfied with no regretted so far. It sealed properly and the perfume was really authentic which stay longer to your body tho and it’s really worth it. 🥰

30 de agosto de 2020
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Respuesta de THEKULT.COM

Dear Christine,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 3 estrellas sobre 5

Authenticity

the perfume is good but i think its not authentic as it does not last long.

30 de agosto de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Sherralyn,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Valorada con 1 estrellas sobre 5

I ordered 3 items from the.kult.com at…

I ordered 3 items from the.kult.com at almost the same time and as i used it the scent doesnt last long compared to my items bought at the Mall Store.

Kindly provide proof that your items are 100% authentic and not fake as you claim.

26 de agosto de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Nerissa,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Valorada con 4 estrellas sobre 5

Highly Recommended

-Delivery was fast and easy.
-Items were legit but the other one seemed like an old stock though. Nonetheless, it was okay for me.
-Quite pricey than other resellers but you can be sure of its authenticity
-Will buy again!

26 de julio de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Angelica,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

Product properly packed and no damage

Product properly packed and no damage. Fast delivery. Scents so good . I love it. Will order again. Thank you 😊

15 de julio de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Viani,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

Elizabeth Arden Green Tea Mist

Fast delivery and quality products.

15 de julio de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Sylvia,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

Satisfied Customer

Excellent service. Authentic products. Fast delivery.

14 de julio de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Amy,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

This is now my third transaction

This is now my third transaction. TheKult has been very accommodating and attentive to customers’ needs/concerns as always. I look forward to doing more transactions/business with you guys...❤️❤️❤️

9 de julio de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Edelyn,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

their products are really authentic

9 de julio de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Donna Angeline,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

Legit products and super fast delivery

Legit products and super fast delivery. Within 24 hrs, I received my products. Thanks

9 de julio de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Ais,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

On elizabeth arden perfume

packaging is great (with very nice wrapper) and the delivery is fast. Legit.

7 de julio de 2020
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Respuesta de THEKULT.COM

Dear Mary,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

Very good service

3 de julio de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Zoe Ann,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

it was a lovely and hassle-free…

it was a lovely and hassle-free experience shopping from the kult, one of the smoothest online shopping experiences I’ve ever had 💜

1 de julio de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Tony,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

My 2nd time to order here

My 2nd time to order here. And they have been great with their fast and free delivery this covid thing. Thank you

29 de junio de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Angel,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

The delivery was fast and hassle free

The delivery was fast and hassle free. The item is authentic. Thank you.

28 de junio de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Jaycee Marie,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Valorada con 5 estrellas sobre 5

JLO perfume

Legit and the scent long last.

25 de junio de 2020
Opinión espontánea
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Respuesta de THEKULT.COM

Dear Riza Mae,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

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