Thelightingcentre Opiniones 

489
•
TrustScore: 2.5 sobre 5

2,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Purchased a Chandelier earlier this month . It was very cheap and plastic like (advertised as crystal) . It turned out to be defective as the parts didn't hold together. It was dangling from wire as e... Ver más

Valorada con 1 estrellas sobre 5

My order said 2-3 days delivery, after a week status was shown as processing. Then status turned to refund but looking at my credit card a second purchase has gone through. Live chat has no response... Ver más

Valorada con 2 estrellas sobre 5

Instructions for assembly included with invoice were for an entirely different product - an electric lamp rather than the fan we ordered. Putting the fan together without instructions not easy. Screw... Ver más

Valorada con 5 estrellas sobre 5

Looking to buy some Dulux satinwood for internal woodwork. Did a search for best price and The Lighting Center came out by far the best for the 2.5l tin I was after. Free postage, very quick delivery... Ver más

Información sobre la empresa

  1. Tienda de iluminación

Escrito por la empresa

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Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

489 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,6

Todas las opiniones

(489)

117 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I ordered two bedsides lamps with…

I ordered two bedsides lamps with shades, the lamps arrived with the shades. I have tried contacting by phone - they are not contactable. I have sent numerous emails within hours of the incorrect delivery and the next few days and yet not received a response. I have tried using the AI customer care service again did not receive any response. Overall very poor service and after sales care.

1 de agosto de 2026
Valorada con 5 estrellas sobre 5

Love the light

Love the light, it looks great. Inclusion of white gloves for changing bulbs etc was a nice touch. Fast delivery also

1 de agosto de 2026
Valorada con 1 estrellas sobre 5

Do not use this company!

I ordered a replacement glass globe for my chandelier and chose next day delivery. I did not receive a confirmation e-mail or tracking number yet the money was taken straight out of my account! My order never arrived. I phoned customer services but message said technical difficulties meant the phones weren’t working and my e-mail had no response. I paid with paypal so have reported it and will get a refund. This seems like a scam or a very very bad company! Do not use!
Jo

3 de agosto de 2026
Opinión espontánea
Logotipo de Thelightingcentre

Respuesta de Thelightingcentre

Thank you for your feedback. However, we are unable to recognise or identify you as a customer from our records.

We would also like to highlight that this is an **organic review rather than a verified review**, meaning there is no confirmed purchase linked to the feedback.

Our genuine customers are normally invited to leave a review through Trustpilot following a purchase, allowing their experience to be verified.

We therefore believe it is highly likely that this review has been left against the wrong company.

We take genuine customer feedback very seriously and would welcome the opportunity to investigate any legitimate concerns. If you believe you have purchased from us, please contact us directly with your order details so we can look into the matter.

Valorada con 5 estrellas sobre 5

Great company

A great selection of sockets, every colour you can think of. And it was here in a flash. Good to deal with. Thankyou

3 de agosto de 2026
Valorada con 1 estrellas sobre 5

Shocking company

Shocking company - do not use !!!
Sent the wrong items, want to charge 15% handling fee to exchange, and get this, 30% if clear tape is not used, really 🤔
Don't answer emails or phone calls unless threatened with negative reviews, then want to recharge massively inflated postage costs to resend the items they incorrectly sent.....
Beware, be very aware !!!

5 de agosto de 2026
Opinión espontánea
Logotipo de Thelightingcentre

Respuesta de Thelightingcentre

Thank you for your feedback. However, we are unable to recognise or identify you as a customer from our records.

We would also like to highlight that this is an **organic review rather than a verified review**, meaning there is no confirmed purchase linked to the feedback.

Our genuine customers are normally invited to leave a review through Trustpilot following a purchase, allowing their experience to be verified.

We therefore believe it is highly likely that this review has been left against the wrong company.

We take genuine customer feedback very seriously and would welcome the opportunity to investigate any legitimate concerns. If you believe you have purchased from us, please contact us directly with your order details so we can look into the matter.

Valorada con 5 estrellas sobre 5

Looking to buy some Dulux satinwood for…

Looking to buy some Dulux satinwood for internal woodwork. Did a search for best price and The Lighting Center came out by far the best for the 2.5l tin I was after. Free postage, very quick delivery and excellent comms throughout. The paint arrived in perfect condition due to excellent packaging. Nothing but praise for this company based on my experience.

28 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Impossible to get hold hold of.

Impossible to get hold hold of.
Placed an order 16th July on next day delivery, haven't received order, not responding to email and don't answer the phone...AVOID

22 de julio de 2026
Opinión espontánea
Logotipo de Thelightingcentre

Respuesta de Thelightingcentre

Thank you for your feedback. However, we are unable to recognise or identify you as a customer from our records.

We would also like to highlight that this is an **organic review rather than a verified review**, meaning there is no confirmed purchase linked to the feedback.

Our genuine customers are normally invited to leave a review through Trustpilot following a purchase, allowing their experience to be verified.

We therefore believe it is highly likely that this review has been left against the wrong company.

We take genuine customer feedback very seriously and would welcome the opportunity to investigate any legitimate concerns. If you believe you have purchased from us, please contact us directly with your order details so we can look into the matter.

Valorada con 2 estrellas sobre 5

A poor experience.

Instructions for assembly included with invoice were for an entirely different product - an electric lamp rather than the fan we ordered. Putting the fan together without instructions not easy. Screw holes were not aligned. Ridiculous wire handle. But at least it worked.

5 de julio de 2026
Valorada con 5 estrellas sobre 5

Great service

Great service, super speedy delivery, great price, very good value for money, very well packaged. Would highly recommend this seller.

10 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* service

As far as I am concerned, I could not have received better service anywhere! The paint was the best value on ebay by far, it arrived on time in good condition as it was well packaged. 5* service and recommended without hesitation.

9 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful company

Awful company, don’t buy from want to keep your mum once you follows their super strict returns policy. Don’t have a number to reach them on don’t respond neither to any email DIBT BUY FROM THEM

9 de julio de 2026
Opinión espontánea
Logotipo de Thelightingcentre

Respuesta de Thelightingcentre

Thank you for your feedback. However, we are unable to recognise or identify you as a customer from our records.

We would also like to highlight that this is an **organic review rather than a verified review**, meaning there is no confirmed purchase linked to the feedback.

Our genuine customers are normally invited to leave a review through Trustpilot following a purchase, allowing their experience to be verified.

We therefore believe it is highly likely that this review has been left against the wrong company.

We take genuine customer feedback very seriously and would welcome the opportunity to investigate any legitimate concerns. If you believe you have purchased from us, please contact us directly with your order details so we can look into the matter.

Valorada con 5 estrellas sobre 5

I am extremely pleased with this fan

I am extremely pleased with this fan. It was a good price and I received it the next day. It was very well packed. I cannot fault the seller for the good quality of this fan and the speedy delivery, especially in this extremely hot weather. Very pleased with the seller or use them again.

9 de julio de 2026
Opinión espontánea

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