The London Sock Exchange Opiniones 

882
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The quality of the socks is excellent and they look just like they appear on the website. Really fast delivery and beautiful packaging. Service fantastic. I damaged the packaging that the socks came... Ver más

Valorada con 5 estrellas sobre 5

The clever motifs are so fun, so kudos for creativity. International postal travel can be tricky and I'm glad you posted them quickly so they arrived in Canada in good time for a certain birthday.

Valorada con 5 estrellas sobre 5

Good communication from the company when I had a query about the products. I recently purchased six pairs of socks (I am a returning customer) and the material they are made of, is very good quality.... Ver más

Valorada con 5 estrellas sobre 5

Great socks, cool design and good material! Quality is good and the details are as per the pictures, delivery was fast and the brand name is quite a joke as a finance professional. I would definitely... Ver más


Información sobre la empresa

  1. Tienda de ropa
  2. también en la categoría
  3. Tienda de regalos

Sobre The London Sock Exchange

Escrito por la empresa

We're an independent British design studio dedicated to making amazing socks, for a reasonable price, and upholding the highest standards in sustainability.

From our studio we conceive exclusive, in-house designs which feel playful, contemporary and full of charm.

We then work with carefully-selected partners and manufacturers to ensure the highest, most ethical standards in crafting our socks. That means every single pair is knitted with 200 needles using triple-certified, sustainably-sourced organic cotton for a finer, stronger finish, and is finished by hand for a seamless fit.

And finally, we work tirelessly to sock it to our customers around the world. Whether it’s through our famous sock subscription, our exclusive giftboxes, or through a simple pair of socks: we promise never to cut corners, and always to make the best possible sock we can for the best possible price. If you'd like to learn more about us, or just want to say hi, then we'd love to hear from you.

Brilliant socks, sustainably made.

Escrito por la empresa

We don't have a standalone "sustainability programme". That's because for us, environmental and societal impact is not an afterthought to doing business. Rather, we factor in environmental and societal criteria into every single decision we make as a business. From our long-running sock recycling programme to plastic-free packaging to yarn selection, you can find out more about how we're working as sustainably as possible on our website.

Información de contacto

Promotion box for The London Sock Exchange

Our bestselling socks

You'll find a selection of our all-time favourites just here.

4,6

Excelente

TrustScore: 4.5 sobre 5

882 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(882)

442 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Cool designs, poor build quality (decent customer service)

Socks have very cool designs, poor quality. Go in hole in a matter of months.

I would love to leave a better review, but for the price you pay for these socks, them only lasting a few months (which is like.. maybe 3 wears if you think about it on rotation with other socks) - them going in hole, wild.

And this isn't just one pair, all of the 3 pairs, all go in hole, near the big toe. I cut my nails, and wear open toed shoes, so there's not a lot of wear and tear there... up your build quality. You're supposed to be premium socks.

EDIT: After exemplary customer service and new socks sent out, this has been upped to a 3 for the response. Now lets see if they last! I will be back with an edit again and to update if they last longer this time.

9 de septiembre de 2026
Opinión espontánea
Logotipo de The London Sock Exchange

Respuesta de The London Sock Exchange

Hi there,

Thanks for taking the time to share such detailed feedback. We’re really sorry to hear you’ve had this experience, particularly with all three pairs.

A hole developing after only a few months certainly isn’t what we’d expect from our socks, and we’d really like to look into this properly. Wear and tear can vary depending on fit, washing and use, but three pairs developing holes in the same area is something we’d want to investigate.

Please email us at hello@thelondonsockexchange.net with your order details and, if possible, a couple of photos. We’ll be very happy to take a look and see how we can put this right.

Thanks again for flagging it with us!

Valorada con 3 estrellas sobre 5

Queen gift set

I made 2 initial enquiries about the queen collection gift set for my sons birthday to check stock availability, and i received no reply on both occasions.
I then ordered the socks as a gift for my son and your website states that they come i a gift box.

When i received the socks for my sons birthday gift there was no lid on the box!! Unfortunately, adisapointing experience all round

5 de agosto de 2026
Logotipo de The London Sock Exchange

Respuesta de The London Sock Exchange

We’re sorry to hear that your experience was disappointing, particularly as the socks were intended as a birthday gift.

We’ve checked our records and, unfortunately, can’t find either of the emails mentioned, so we’re sorry that we didn’t have the opportunity to respond to those enquiries at the time.

As for the gift box, our gift boxes are designed to arrive with a lid, so it’s disappointing that yours did not. That certainly isn’t how it should have arrived.

We’d really like the opportunity to put this right, so please do get in touch with your order details and we’ll be happy to help. Just to confirm – the email address where we can help you from is hello@thelondonsockexchange.net

Thanks again!

Valorada con 5 estrellas sobre 5

High quality

High quality, as good as expected. Please offer more selections for smaller size (size 3-6)!!!

5 de agosto de 2026
Valorada con 1 estrellas sobre 5

the socks are awful

the socks are awful - they slip down - do not stay up - likle living in 1975

17 de julio de 2026
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Respuesta de The London Sock Exchange

Thanks for the feedback – we’re sorry the socks weren’t working for you. They’re designed with a supportive honeycomb weave at the top to help keep them in place, so it’s disappointing to hear they slipped down. We’d be happy to look into this with you further – if you could email hello@thelondonsockexchange.net with your order details we'll make this happen ASAP. Thanks again!

Valorada con 5 estrellas sobre 5

Takes forever to receive the socks if…

Takes forever to receive the socks if you live in the U.S.

28 de julio de 2026
Logotipo de The London Sock Exchange

Respuesta de The London Sock Exchange

Hi there,

Thanks for sharing your feedback, and we’re really sorry your order took so long to arrive.

Delivery to the US is normally much quicker than this, so this was an unusually slow shipment and certainly not what we’d expect. Unfortunately, once an order has left us, delivery timing is largely in the hands of the postal service.

We’re sorry again for the delay, and hope the socks were worth the wait!

Valorada con 1 estrellas sobre 5

Never got my order

Never got my order

28 de julio de 2026
Logotipo de The London Sock Exchange

Respuesta de The London Sock Exchange

Hi there,

We’re really sorry to hear this!

Please could you email us at hello@thelondonsockexchange.net with your order number? We’ll look into the delivery straight away and do everything we can to get this resolved for you.

Thanks so much!

Valorada con 5 estrellas sobre 5

Eclectic

Interesting, eclectic mixture of designs. Easy ordering process. Reliable product tracking. Very comfy socks.

20 de julio de 2026
Valorada con 1 estrellas sobre 5

Warning

I had put some socks from this brand in my cart in the shop app several months ago only to have them put through this purchase a couple months later without my authorization. Neither shop or the London sock exchange are willing to help or navigate why this happened. Very disappointed that I now need to return a purchase and pay for the return.

20 de julio de 2026
Logotipo de The London Sock Exchange

Respuesta de The London Sock Exchange

Hi there,

We're sorry about the situation here.

We have been in contact with you by email several times and have done our best to help clarify what has happened. From our side, we received a completed payment for the order and processed and dispatched it in the normal way. We don't have the ability to make or initiate payments on behalf of customers.

We've also offered to issue a full refund as soon as the socks are returned to us in their original condition, and we're very happy to cooperate with your bank or any relevant investigation if you believe the payment was unauthorised.

We hope we can get this resolved for you promptly!

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