The Ludoquist - Board Game Cafe Bar Opiniones 

413
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A board game cafe that extends a LOT further than just board games, evenings for various types of games like D&D, card games like Magic the Gathering, Pokemon, Marvel Champions & Riftbound, social... Ver más

Valorada con 4 estrellas sobre 5

Fast delivery, but received no notice my order had been shipped, until it arrived at my door.

Valorada con 5 estrellas sobre 5

If you're after an enjoyable evening with friends, this spot is worth a visit. They have a fantastic range of drinks, and the limited food menu is sufficient to keep you going throughout the night. Wh... Ver más

Valorada con 5 estrellas sobre 5

Ordered in November as a Xmas gift. They phoned me next day and asked if I'd like a refund because it wouldn't actually be available until April the following year. I said "Nah, let it ride" and lo an... Ver más

Información sobre la empresa

  1. Tienda de juegos
  2. Bar
  3. Club de juegos de mesa
  4. Café
  5. Pizzería

Escrito por la empresa

The Ludoquist is one of the world's best Boardgame Cafes, and has a wide selection of games to sell online as well as in the cafe.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

413 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(413)

21 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Placed and paid for an order

Placed and paid for an order, 3 days later I received an email,not in my name sayiny the orde was cancelled,
Beware of this company saying stock was available!!!!!

14 de julio de 2025
Opinión espontánea
Logotipo de The Ludoquist - Board Game Cafe Bar

Respuesta de The Ludoquist - Board Game Cafe Bar

Hi Andy,
Many apologies for this. We spent a couple of days checking in odd corners to see if we could find the Dreameaters your ordered :(. Really sorry our stick count was wrong, this is not typical for us.

I've checked our email thread and I notice that we didn't in fact inform you of this, just cancelled the order - rally sorry about that, we should have kept you better informed.

While I suspect you wouldn't be willing to try us again, I'd like to offer free delivery on any future order you might make with us - just mention this post and we'll arrange it.

Sorry again,

Nick

Valorada con 5 estrellas sobre 5

Very quick delivery

I was struggling to find a product I was after, these guys not only had 1 but both parts in stock and delivered to my house incredibly quickly.

13 de junio de 2025
Valorada con 4 estrellas sobre 5

Wrong Edition sent - Team have sorted now. Many thanks!

Edit - Nick and team sorted everything out as outline below. Excellent communication and I can understand the problem from their end. Have changed my original score to 4 (due to the original issue) but Im sure any future transactions will be 5 star. Many thanks!

Original review -

Game that was sent was the wrong edition. Picture on site is of a Catan Cities and Knights 5th edition and description did not mention which edition it was (so you assume the one in the picture). I received a 6th edition with cards that dont match my 5th gen base game. I picked this so I didn't need to get replacement cards, which I have now had to buy. Although not a missive issue, the 6th edition can be found cheaper elsewhere so would probably have bought somewhere else, to save some money to go towards buying the extra matching resource cards.

I also responded with these issues where it said on the delivery email. I have had no response.

The delivery was timely and packaging was good so 1 star added for that but the other issues have made this a pretty poor overall customer experience.

2 de junio de 2025
Logotipo de The Ludoquist - Board Game Cafe Bar

Respuesta de The Ludoquist - Board Game Cafe Bar

I'm so sorry about this. I discussed your issue with my colleague on Friday and we were due to reply with an email offering a full refund on return (at our cost). That email didn't go over the weekend as it should have :(.

I assume that you have now opened it? If so, we would like to refund you the cost of the 5E cards so you are at least not out of pocket for those. My colleague will be emailing shortly to reply - if you could send us a receipt we'll get that arranged straightaway; please feel free to copy in my personal email address nick@ludoquist.com as well.

We've already amended the text on our Catan descriptions to accurately reflect the correct Edition so noone else will have this issue going forward (Changing pictures will take a little more time).

Sorry again about this,

Nick

Valorada con 5 estrellas sobre 5

Excellent service

They were very helpful and responded quickly to my questions, I got my game in perfect condition, really happy with my purchase.

2 de mayo de 2025
Valorada con 5 estrellas sobre 5

As expected

This was the only place that had the game I was looking for in stock. Quick delivery (5 days including a weekend) and no problems to note. I'm likely to order with them again in the future.

12 de mayo de 2025
Valorada con 2 estrellas sobre 5

I have yet to receive the order

Quick update to this review: my order still hasn't been delivered, which is especially annoying as I'm rapidly running out of time to use my order to prep for running a game. As much as I try to avoid it I think I'm gonna have to go back to just using Amazon.

The delivery cost was refunded though which was a nice gesture.

7 de mayo de 2025
Logotipo de The Ludoquist - Board Game Cafe Bar

Respuesta de The Ludoquist - Board Game Cafe Bar

Hi Daniel,
Were really sorry this took a while to dispatch to you - we typically send Monday Wednesday Friday, but because of the Bank Holiday weekend this didn't go out till Wednesday. It's Royal Mail 48 hours so we would expect it to be with you some time today or tomorrow.

When you emailed us this morning (Friday) my colleague Pete replied within a couple hours so you should have that - perhaps it's in your spam?

Apologies again that we didn't get the initial dispatch done as promptly as we should have. I have rranged a refund on your delivery charge in any case by way of saying sorry. If the books don't arrive over the weekend, please do feel free to email me direct on nick@ludoquist.com and I'll escalate.

Valorada con 5 estrellas sobre 5

Swift well-packaged delivery

Swift well-packaged delivery of separate products immediately after their releases. Only downside is a lack of shipping notification - I only knew products were coming because of being signed up to their product line mailing list and social media - but that's relatively minor when the delivery is so prompt!

27 de marzo de 2025

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