A board game cafe that extends a LOT further than just board games, evenings for various types of games like D&D, card games like Magic the Gathering, Pokemon, Marvel Champions & Riftbound, social... Ver más
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Consulta las opiniones de los clientes
Fast delivery, but received no notice my order had been shipped, until it arrived at my door.
If you're after an enjoyable evening with friends, this spot is worth a visit. They have a fantastic range of drinks, and the limited food menu is sufficient to keep you going throughout the night. Wh... Ver más
Ordered in November as a Xmas gift. They phoned me next day and asked if I'd like a refund because it wouldn't actually be available until April the following year. I said "Nah, let it ride" and lo an... Ver más
Información sobre la empresa
Escrito por la empresa
The Ludoquist is one of the world's best Boardgame Cafes, and has a wide selection of games to sell online as well as in the cafe.
Información de contacto
63-67 High Street, CR0 1QE, Croydon, Reino Unido
- 020 3011 2295
- info@theludoquist.com
- theludoquist.com
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Brilliant and friendly customer…
Brilliant and friendly customer service. Such a great collection of games.
Fast delivery
Fast delivery. The book was in perfect condition. I couldn't ask for anything more.
So helpful
So helpful, Nick helped me track down a game that was out of stock everywhere and was so amazing!
my go to website/store for board and…
my go to website/store for board and card games. Just a shame we don't live close enough to visit in person
Placed and paid for an order
Placed and paid for an order, 3 days later I received an email,not in my name sayiny the orde was cancelled,
Beware of this company saying stock was available!!!!!

Respuesta de The Ludoquist - Board Game Cafe Bar
My first purchase awas great
My first purchase and it all went perfectly well. Thank you team Ludoquist
Fantastic service!
The LCG subscription service is brilliant - arrives promptly and well packed!
I love board games 😍 It was my dream to…
I love board games 😍 It was my dream to come to this place!
Very quick delivery
I was struggling to find a product I was after, these guys not only had 1 but both parts in stock and delivered to my house incredibly quickly.
Wrong Edition sent - Team have sorted now. Many thanks!
Edit - Nick and team sorted everything out as outline below. Excellent communication and I can understand the problem from their end. Have changed my original score to 4 (due to the original issue) but Im sure any future transactions will be 5 star. Many thanks!
Original review -
Game that was sent was the wrong edition. Picture on site is of a Catan Cities and Knights 5th edition and description did not mention which edition it was (so you assume the one in the picture). I received a 6th edition with cards that dont match my 5th gen base game. I picked this so I didn't need to get replacement cards, which I have now had to buy. Although not a missive issue, the 6th edition can be found cheaper elsewhere so would probably have bought somewhere else, to save some money to go towards buying the extra matching resource cards.
I also responded with these issues where it said on the delivery email. I have had no response.
The delivery was timely and packaging was good so 1 star added for that but the other issues have made this a pretty poor overall customer experience.

Respuesta de The Ludoquist - Board Game Cafe Bar
Excellent service
They were very helpful and responded quickly to my questions, I got my game in perfect condition, really happy with my purchase.
As expected
This was the only place that had the game I was looking for in stock. Quick delivery (5 days including a weekend) and no problems to note. I'm likely to order with them again in the future.
I have yet to receive the order
Quick update to this review: my order still hasn't been delivered, which is especially annoying as I'm rapidly running out of time to use my order to prep for running a game. As much as I try to avoid it I think I'm gonna have to go back to just using Amazon.
The delivery cost was refunded though which was a nice gesture.

Respuesta de The Ludoquist - Board Game Cafe Bar
Swift well-packaged delivery
Swift well-packaged delivery of separate products immediately after their releases. Only downside is a lack of shipping notification - I only knew products were coming because of being signed up to their product line mailing list and social media - but that's relatively minor when the delivery is so prompt!
Super helpful & flexible
Delivered my order efficiently and dealt with me having to make last minute alterations with good humour.
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