After receiving the wrong sized hat, the service from Mad Hatter was exceptional: The hat was replaced almost immediately, and the postage to return the wrong hat was also reimbursed without delay. M... Ver más
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Consulta las opiniones de los clientes
Absolute legends and an awesome hat. Their silk lined beanies are waaaay better value for money than a lot of other companies so huge love for that. Shipping was a little slow so just order ahead if y... Ver más
Very impressed with my Mad Hatter purchases. They are of extremely good quality. One fault is I often find them to be out of stock of my chosen colour and you need to be wary of the sizing. Myself an... Ver más
I have a growing collection of hats from the mad hatter and the quality is outstanding they wash so well and retain the shape brilliantly . the range of styles are very good and massive selection of... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We sell Quality Branded Hats & Accessories for all Occasions and Seasons
Información de contacto
21, Heathmeads, Pelton, Chester le street, DH2 1NA, Durham, Reino Unido
- 01913700346
- Sales@themadhatterofdurham.co.uk
- themadhatterofdurham.co.uk
4,8
Excelente
222 opiniones
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Fantastic product, amazing customer service
Incredible customer service, great product. I have a panama also which I love.
It’s difficult to find hats in as many different sizes as the Mad Hatter supplies. Go shop there!
5 de septiembre de 2024
Gorgeous cosy hoodie
Not only is the hoodie I ordered gorgeous and cosy but the comms were great, and the delivery exactly and expected. Will happily be buying more in future!
12 de septiembre de 2024
Lovely and well designed bag
Ordered a new lovely bag after old purchase had been worn out from overuse everyday. Well designed and lasts a long time. Perfect size for carrying everyday essentials or shopping.
26 de junio de 2024
Beautiful products
I ordered 2 Hats & a scarf all of them were beautiful & of good quality. I am really pleased with them all & they arrived presented in a lovely box.
25 de marzo de 2024
GREAT PRODUCT QUALITY AND STYLE AS USUAL
4 de marzo de 2024
Mad Hatter of Durham products
I have purchased many hats and head bands over the years, for either myself or for friends and family. I always have a problem of what colour to choose from as you're spoilt for choice. The quality of all the products are amazing and are made to last. I've also purchased several mystery boxes and have been extremely happy with the products inside of the gift boxes provided. I love to browse in the farm shop as well as purchasing on line. If you haven't purchased a Mad Hatter product. I highly recommend that you do so. 🥰
14 de febrero de 2024
Opinión espontánea
Hats & Birthday surprise box
Loved my hat I picked and also the contents of my surprise box.
Customer service was amazing when it came to a hiccup with the postage. Recieved my lovely hats all in good time for my ski trip ⛷️
7 de febrero de 2024
Respuesta de The Mad Hatter of Durham
Thank you so much ! I hope you had a lovely trip !
Respuesta de The Mad Hatter of Durham
Super Duper !!
Alex 🌿
Respuesta de The Mad Hatter of Durham
Thank you 🙏
Alex
Alice
Love my hats. Iv got two now. Best hats iv ever had. Bright, colourful and fun. Lovely and soft and warm.
7 de febrero de 2024
Respuesta de The Mad Hatter of Durham
Thank you , Enjoy your Hats !
Alex 🌿
Respuesta de The Mad Hatter of Durham
Thank you Judith !
Alex 🌷
Amazing service
Great communication from ordering to delivery. Fantastic products. Would happily recommend to anyone!
6 de febrero de 2024
Respuesta de The Mad Hatter of Durham
Thank you for recommending! Great review !
Alex ❤️
Respuesta de The Mad Hatter of Durham
Thank you 🌷
Alex
Exceptional value for money
Very speedy delivery. A good selection of colours. A bargain over £80 of quality headwear for £40. I cannot wait for it to be repeated hopefully next birthday event. A huge thank you to Alex.
6 de febrero de 2024
Respuesta de The Mad Hatter of Durham
Watch out for our 10th Anniversary Box !
Thank you x
Respuesta de The Mad Hatter of Durham
Glad you liked it !!
Alex 🌸
Respuesta de The Mad Hatter of Durham
That’s very kind ! Thank you 🙏
First time buying from Mad Hatter
First time buying from Mad Hatter. Loved everything I got.
Will defo be using again 🥰🥰
2 de febrero de 2024
Respuesta de The Mad Hatter of Durham
Great News ! Thank you !
Alex 🌸
Brilliant customer service
Brilliant customer service, goods received very quickly and of excellent quality. I will be purchasing again in the future.
31 de enero de 2024
Respuesta de The Mad Hatter of Durham
Thank you 🙏
Alex ❤️
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