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Great little Asian pantry tucked online. The lemongrass paste and Korean ramen I grabbed were fresh, prices fair. One item arrived dented, but a quick email got a partial refund and a cheerful apology. If shipping was a tad faster I’d give five stars—still my go-to for hard-to-find sauces and snacks.
Mint Leaves is my go-to when the kimchi jar empties. Stock’s always fresh, prices kinder than the high-street Asian mini-mart, and the box lands on my Hackney doorstep smelling of soy and promise. Only gripe: one tin of curry paste arrived dented. A quick email later they refunded no drama, so four stars with one left on the counter for perfection.
The delivery company sent me an email to be able to check the delivey status. I checked many times a day. One day while I was checking and the status showed 'in transit', not even in the local depot, the door bell rang and it was my stuff. I would have missed the delivery if I relied solely on the information provided by the delivery company.
Respuesta de themintleaves.com
Dear Aung Kyaw khaing,
We really appreciate for your feedback. We are extremely sorry for your unpleasant experience with courier Unfortunately we do not regulate couriers companies & use their services as third party. But we are glad to know that you have received your parcel within Delivery working days given by us.We are extremely sorry on behalf of couriers & will flag up This issue with them.
Thanks
Amit
Respuesta de themintleaves.com
Thanks a lot & we are glad to know that you are happy with our service.
I have not received my order yet although the status is delivered. Raised it with the courier company but haven't received a response.
Respuesta de themintleaves.com
Dear Lalitha,
We are extremely sorry for the inconvenience caused by couriers & we only came to know about your issue when you left a feedback. Should you have anything like this happen in future please email us & we will look into this matter as priority.we are happy to know that you have found your parcel.
Thanks
Amit
Very quick fulfillment of order. The items were well packaged to prevent breakage.
Was very happy with my products received. They were packed with great care. I will definitely recommend and buy more products from the mintleaves as they are not too expensive Compared to other Asian stores. I only hope they include more products on their website.
Respuesta de themintleaves.com
We are glad to know that you are happy with our service. Our team are constantly researching for new products to add in our product line. If you cant find your desired product on our website, please do tell us and we will try to get them for you.
Very good ...... prompt and efficient delivery
Respuesta de themintleaves.com
Thanks you very much and we appreciate for giving us feedback.
Brilliant company, providing excellent products and exceptional customer service. Highly recommended.
Excellent service. Quick delivery of a product I could not find anywhere. Very reasonable price too. Would recommend.
Great choice, user friendly, unbeatable prices, fast delivery and, if you need it, truly exceptional customer service. If you need help or recommendations, just ask and you’ll get it. Other websites may have a broader range, but themintleaves has much better choice within its own range, with more speciality products. It is always my first choice for spices, masalas and snacks.
Exceptional service and products! Very humble person.
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