Really quick delivery and the sign I ordered is fantastic, great quality and will look great in my kitchen!
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Consulta las opiniones de los clientes
Sent me the wrong item. Sent it back and never received the postage from them as promised. Complete scam artists. AVOID AT ALL COSTS. Having to take them to small claims court to retrieve co... Ver más
Whilst I had no issue with the product (other than it arriving almost 3 weeks late), trying to communicate with this company is almost impossible. They don’t answer the phone, they don’t reply to emai... Ver más
Wow!!!!! I’m shocked I found this seller by myself, no recommendation at all, and I am SUPER HAPPY!! Absolutely will spread the word. An excellent communication- feet fast and polite. And what... Ver más
Información sobre la empresa
Escrito por la empresa
Your one stop shop for LED neon signs! Fully customisable designs Worldwide Shipping Est 2019
Información de contacto
Riverside Industrial Park, Farnham, GU97UG, Farnham, Reino Unido
- 01252214024
- support@theneonsign.co
- theneonsign.co
No ha contestado las opiniones negativas
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Experience
I ordered a sign here and soon after order I got an email to say it was on its way but no details, I chased it up and got very pleasant and prompt reply and brilliant service and was told when the day it would be delivered. It wasn’t that day and I again had to chase it, I think a little communication with buyers would be great, as I was making sure I was at home to receive it.
The reason for my 3 stars though is once we plugged the sign in we noticed a small section (and very small the end of a letter) didn’t light up. I emailed for advice on if it wasn’t meant to be like this (which I know now it’s not!) or if I could get some advice on what to do if it wasn’t working properly. And no reply. That was 3 weeks ago, and still nothing. So while the sign is fabulous looking, especially now it’s fixed. Disappointing service, but a great product.
Great service and product
Fantastic service. Ordered for my wife's birthday and the dispatch date meant that my light was going to be delivered a day late. However Daisy sorted this quickly and made sure it was delivered a day earlier. Couldn't be happier with the light or the service
I would of expected it better for the…
I would of expected it better for the price
wonderful sign thank you xx
Brilliant customer and the final…
Brilliant customer and the final product was just what we were looking for. Really quick turnaround and great communication with Adam. I would recommend.
So pleased with the sign
So pleased with the sign. It looks fab! Service and product both excellent
The artificial green wall was at the…
The artificial green wall was at the expected quality and so flexible to hang and adjust size wise. Delivered in quick time too.
Great product and packaged wonderfully
Great product and packaged wonderfully! The delivery took quite a while and it would’ve been good as a customer to be told estimated delivery upon purchase, I think it was a few weeks after ordering that I got any correspondence from them. Otherwise it was fab, the light is made beautifully. The screws leave no margin for error so be very aware when drilling holes it has to be spot on. One of ours is slightly out so doesn’t quite sit flush with it.
Product and delivery as expected
Product and delivery as expected, great company to deal with.
Ordered a dimmer unit
Ordered a dimmer unit. Arrived within 2 days. Now that's service
Love it. Great service
Love the set of wings I purchased for our Nutrition Club. Had a small issue with the adapter but the sorted it next day with zero drama, highly recommend. -Can actually pick up the phone and speak to someone too! Friendly and efficient
Wow! Amazing are work AND customer service
Wow!!!!! I’m shocked I found this seller by myself, no recommendation at all, and I am SUPER HAPPY!!
Absolutely will spread the word.
An excellent communication- feet fast and polite.
And what is more important - an amazing art work!!!! It looks amazing and just waiting to hang it on the wall!!!
Thank you!!
Perfect
Easy & simple to order from. Light was extremely well packaged even though delivery driver or mailing centre had not taken great care of it. When it was opened up……. It was perfect! A lot if care & attention is taken to the way this had been packed. The light was easy to put it & looks incredible!!!!!!!
Highly recommend!
Don’t ask me for a review before I’ve…
Don’t ask me for a review before I’ve received my product. Super lazy and just bad business. How am I supposed to review a product I haven’t received ? Or now do you expect me to come back to this review request whenever I do receive my product? Step it up folks

Respuesta de The Neon Sign Co
Amazing quality and fast delivery would…
Amazing quality and fast delivery would definitely buy from here again!
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