Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Sent me the wrong item. Sent it back and never received the postage from them as promised. Complete scam artists. AVOID AT ALL COSTS. Having to take them to small claims court to retrieve co... Ver más

Valorada con 1 estrellas sobre 5

Whilst I had no issue with the product (other than it arriving almost 3 weeks late), trying to communicate with this company is almost impossible. They don’t answer the phone, they don’t reply to emai... Ver más

Valorada con 5 estrellas sobre 5

Wow!!!!! I’m shocked I found this seller by myself, no recommendation at all, and I am SUPER HAPPY!! Absolutely will spread the word. An excellent communication- feet fast and polite. And what... Ver más

Información sobre la empresa

  1. Tienda de letreros de neón
  2. Tienda de grabados y letreros

Escrito por la empresa

Your one stop shop for LED neon signs! Fully customisable designs Worldwide Shipping Est 2019


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

104 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Experience

I ordered a sign here and soon after order I got an email to say it was on its way but no details, I chased it up and got very pleasant and prompt reply and brilliant service and was told when the day it would be delivered. It wasn’t that day and I again had to chase it, I think a little communication with buyers would be great, as I was making sure I was at home to receive it.
The reason for my 3 stars though is once we plugged the sign in we noticed a small section (and very small the end of a letter) didn’t light up. I emailed for advice on if it wasn’t meant to be like this (which I know now it’s not!) or if I could get some advice on what to do if it wasn’t working properly. And no reply. That was 3 weeks ago, and still nothing. So while the sign is fabulous looking, especially now it’s fixed. Disappointing service, but a great product.

30 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and product

Fantastic service. Ordered for my wife's birthday and the dispatch date meant that my light was going to be delivered a day late. However Daisy sorted this quickly and made sure it was delivered a day earlier. Couldn't be happier with the light or the service

6 de octubre de 2022
Valorada con 5 estrellas sobre 5

Great product and packaged wonderfully

Great product and packaged wonderfully! The delivery took quite a while and it would’ve been good as a customer to be told estimated delivery upon purchase, I think it was a few weeks after ordering that I got any correspondence from them. Otherwise it was fab, the light is made beautifully. The screws leave no margin for error so be very aware when drilling holes it has to be spot on. One of ours is slightly out so doesn’t quite sit flush with it.

31 de mayo de 2022
Valorada con 5 estrellas sobre 5

Love it. Great service

Love the set of wings I purchased for our Nutrition Club. Had a small issue with the adapter but the sorted it next day with zero drama, highly recommend. -Can actually pick up the phone and speak to someone too! Friendly and efficient

5 de abril de 2022
Valorada con 5 estrellas sobre 5

Wow! Amazing are work AND customer service

Wow!!!!! I’m shocked I found this seller by myself, no recommendation at all, and I am SUPER HAPPY!!
Absolutely will spread the word.
An excellent communication- feet fast and polite.
And what is more important - an amazing art work!!!! It looks amazing and just waiting to hang it on the wall!!!
Thank you!!

17 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect

Easy & simple to order from. Light was extremely well packaged even though delivery driver or mailing centre had not taken great care of it. When it was opened up……. It was perfect! A lot if care & attention is taken to the way this had been packed. The light was easy to put it & looks incredible!!!!!!!
Highly recommend!

17 de marzo de 2022
Valorada con 3 estrellas sobre 5

Poor comunication

15 de marzo de 2022
Logotipo de The Neon Sign Co

Respuesta de The Neon Sign Co

Hi Mr Bramley!

We are so sorry to see this. We are all ears and would welcome some feedback! We aim to get back to all enquiries within 24 hours.

Would you re-consider your review for us?

Valorada con 1 estrellas sobre 5

Don’t ask me for a review before I’ve…

Don’t ask me for a review before I’ve received my product. Super lazy and just bad business. How am I supposed to review a product I haven’t received ? Or now do you expect me to come back to this review request whenever I do receive my product? Step it up folks

11 de marzo de 2022
Logotipo de The Neon Sign Co

Respuesta de The Neon Sign Co

Hey! We are so sorry about this. There was a little mess up with our auto invites! Would it be possible to re-think this review now you have received your sign? Thank you so much!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más