The One Stop Money Shop Opiniones 

545
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Extremely grateful for approving my loan given my low credit score. But they could see I have much recent history of consistently repairing that. From there the process was quick concise and efficient... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have borrowed from One Stop for 3 times and their customer service is outstanding. They don't only look at your credit score but also your finance circumstances and your affordability. I feel very w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The process from start to finish was smooth and straight forward. Kept me informed at all times Very quick and fast service..

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Simple to apply and time frame from applying to receiving funds is very good as in couple of hours.

La empresa ha respondido

Información sobre la empresa

  1. Agencia de préstamos

Sobre The One Stop Money Shop

Escrito por la empresa

Whatever your circumstances, including bad credit history, if you are looking for a loan with friendly local service, The One Stop Money Shop can help.

Apply for a loan


About us

The One Stop Money Shop was founded in 2002 and originally started as a credit broker for short term affordable loans. The business later transformed into an online money lender as it continues to operate today.

Based in Wakefield, Yorkshire, we are proud to our northern roots and to be serving the whole of the UK with a flexible, instalment loan product. Moving away from the traditional payday loan product, we are pleased to offer loans repaid over 6,9 and 12 months which give customers greater flexibility and breathing space to repay their loans.

The One Stop Money Shop is a fully authorised lender under the Financial Conduct Authority, registration number 713424.

As an authorised firm, we have demonstrated our commitment to provide safe and transparent financial products with our customers' best interests at heart.

We carry out a series of checks to ensure that customers can afford to repay our loans without falling into financial difficulty and being clear and transparent is part of the company culture and centre to everything we do.

How to apply for a loan

Visit our website and complete our simple online loan application form. You'll receive a decision within minutes.

More information

For more information, please visit our website or click one of the following links.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

545 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(545)

120 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Been customer before and now again

Been customer before and now again
Very straight forward
Thank you

6 de marzo de 2025
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Respuesta de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Valorada con 5 estrellas sobre 5

Great loan company

Great, straightforward process. Was reluctant to use open banking but made process easier and all sorted. Affordable repayments
Thank you

4 de marzo de 2025
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Respuesta de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Valorada con 5 estrellas sobre 5

Quick response

Quick response. Great customer service!!!

18 de febrero de 2025
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Respuesta de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Valorada con 1 estrellas sobre 5

They are rude

They are rude, vile and threatening. They have no interest in any customers wellbeing.
They set up direct debits without your authorisation. And then they threaten legal court papers then charge you £50 for it.
They also take into someone else’s wages/income bank account, even though their name isn’t on the loan.
Will be reporting them.

24 de febrero de 2025
Opinión espontánea
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Respuesta de The One Stop Money Shop

Thank you for sharing your feedback. We understand that financial difficulties can be challenging, and we are sorry to hear about your recent experience. Please contact the office and we will try and help you with your account problems

Valorada con 5 estrellas sobre 5

Very quick service

Very quick service

14 de febrero de 2025
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Respuesta de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Valorada con 1 estrellas sobre 5

Interesting how quickly after providing…

Interesting how quickly after providing all the information that it said they couldn't offer a loan. Do they really offer loans or are they just seeking private data

8 de febrero de 2025
Opinión espontánea
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Respuesta de The One Stop Money Shop

Thank you for leaving your comment and for your interest in The One Stop Money Shop. We're sorry to learn that you haven't had a good experience us. Based on your comment, you are unhappy that we have been unable to approve your loan application.
Our goal has always been to provide reasonable access to affordable credit for individuals who may not be able to access credit elsewhere. We have managed to achieve this by ensuring that we treat every applicant as an individual and fully assess every customers' circumstances to ensure that the product we provide will help them. As a responsible lender, all our loans are subject to an in-depth suitability assessment. This takes into account any information we obtain from the Credit Reference Agency, meaning that, unfortunately, there are some applications that we are unable to approve.
We would also like to reassure you that we do not collect customers data to share with other companies.

Valorada con 3 estrellas sobre 5

Application was simple enough.

Application was simple enough.. it was the repeated emails and texts asking for information that had already been submitted in the application.. This happened on more than one occasion..
Just kept repeating information already submitted..

5 de febrero de 2025
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Respuesta de The One Stop Money Shop

Thank you for taking the time to reply and feedback. Your comments have been taken onboard. Sometimes there is a delay in requests being received and they may occasionally overlap. We are constantly aiming to develop our processes to make applying as streamlined and as easy as possible. We are glad you found our application process simple to use.

Valorada con 1 estrellas sobre 5

Almost 50% interest

Almost 50% interest. I'm livid

12 de noviembre de 2024
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Respuesta de The One Stop Money Shop

As we specialise in lending to people with past credit issues, a higher rate of interest is charged which reflects the higher risks involved. All applicants must read and sign the loan agreement - indicating that they are happy with the terms

Valorada con 1 estrellas sobre 5

Dragged along all day and gave everything

After seeing these glowing reviews that TOSMS look closely at your circumstances rather then treat you as a score i felt that they would understand. Other lenders refused but TOSMS approved me and then asked for loads of information which i presented within 30 mins of them sending the email.

However, they were insisting on open banking which is not possible due to my bank not being on the list to choose to connect too. But having no ccj or defaults or even missing a payment in the last 3 years i was still told after initially approval that i was declined.

So in short i gave a lot of information in and wasted all that time and effort on falsely leading me into thinking TOSMS was different. But in reality if you haven't got open banking i wouldn't waste a day sending in a large amount of information throughout the day. In my case it was 4 emails of information i replied to and sent in.

And that's without a bad credit score or bad credit repayments.

So sad about the outcome and the leading along.

31 de enero de 2025
Opinión espontánea
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Respuesta de The One Stop Money Shop

As responsible lenders we must ensure all information declared and provided is correct. This sometimes means asking for further documentation. Open banking is sometimes required based on credit score, loan amount and other parameters. We are sorry we were unable to assist this time

Valorada con 5 estrellas sobre 5

Easy application process

Easy application process, and extremely helpful staff. Would highly recommend.

20 de enero de 2025
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Respuesta de The One Stop Money Shop

The team here at The One Stop Moneyshop is thrilled to receive such great rating, thank you.

Valorada con 5 estrellas sobre 5

Great experience

Great experience

16 de enero de 2025
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Respuesta de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We are proud of our high service levels

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Easy to apply no hassle.

14 de enero de 2025
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Respuesta de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Valorada con 5 estrellas sobre 5

Great Service in emergency

It's very good and very help full in emergency time thank you Team

13 de enero de 2025
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Respuesta de The One Stop Money Shop

We are grateful that you took the time out to leave us a review. Your feedback is much appreciated

Valorada con 5 estrellas sobre 5

Stress free and fair

Stress free and fair. No complaints

10 de enero de 2025
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Respuesta de The One Stop Money Shop

We're happy to see that you had a 5-Star experience using The One Stop MoneyShop. Thank you so much for sharing.

Valorada con 5 estrellas sobre 5

Amazing service...

It was an amazing service when I needed it. Very clear and simple process and the member of staff I spoke to was very friendly and polite. I would definitely use again should I need to.

9 de enero de 2025
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Respuesta de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Valorada con 4 estrellas sobre 5

Good communication

Good communication

8 de enero de 2025
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Respuesta de The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We are proud of our high service levels

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