ThePalmTree Opiniones 

106
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Terrible company recieved our Avocado tree which hadn't traveled great had brown spots on leaves on arrival , within 2 days leaves went brown, contacted company they said it was to hot put in shade wh... Ver más

Valorada con 5 estrellas sobre 5

Bought two Musa Basjoo plants. Delivered quickly, great communication, and plants are perfect. Will definitely purchase from here again next time I want something

Valorada con 5 estrellas sobre 5

Excellent service and quality trees. Price was competitive and they were delivered within a week. The trees were as described in height and quality. Ordered three 6.5ft to 7.5ft olive trees and all we... Ver más

Valorada con 4 estrellas sobre 5

Im a customer for 6 years and literally brought more than 60 plants so far. These includes palms, exotics, fruits, vines, tree ferns, tropical flowers... Excellent service and prompt email respon... Ver más

Información sobre la empresa

  1. Vivero

Información proporcionada por diversas fuentes externas

The Palm Tree Company has a huge range of Top Quality Hardy Palm Trees, Olive Trees, Yuccas, Tree Ferns, Grape Vines, Cycads, large Cacti, large Indoor House Plants and exotics for sale. Shop online at Unbeatable prices. FREE UK mainland delivery!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

106 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 25% de las opiniones negativas

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3,7

Todas las opiniones

(106)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 Stars

I would totally recommend this company do not hesitate you will not be disappointed. I had an awful experience last year with Gardening express so was apprehensive about purchasing online, however this company had great reviews and I can see why. Fabulous palm beautiful healthy condition and the delivery driver was lovely. Thank you from a very happy customer!!

15 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceeded expecations…

I ordered a Cordyline Australis to complement my existing landscape.

I have purchased shrubs online in the past and have been disappointed with the size that bore no resemblance to the product that arrives.

When the Cordyline arrived it exceeded our expectations , together with a company delivery from an extremely helpful and knowledgable gentleman who is a credit to the company.

Chris also is extremely helpful and knowledgeable with fantastic customer service.

I can recommend this company , you will not be disappointed.

18 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic helpful company with…

Fantastic helpful company with beautiful quality trees.
I ordered a large Butia capitata and it is a real stunner, adding immediate impact to the garden.
Delivery v fast and brought into the garden where requested.

16 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

100% Excellence

I received my palm with the most excellent service. Very polite and helpful driver, nothing was any trouble. Highly recommended company.

19 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing!

Just a great, positive experience. Beautiful quality cactus that arrived in perfect condition, all hand delivered by their own delivery driver. They really went out of their way to make sure I got exactly what I was looking for. Super happy, thank you :-)

23 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb healthy and well manicured plants

Ordered 2 large plants, Stretlizia Augusta and a Butia Capitata. Both arrived in 7days via excellent and helpful delivery driver. This is the first time I ordered from The Palm Tree Company and no doubt will be ordering some more. The Palm tree was seasoned and weather hardened and has a lovely shape to it. The Stretlizia was planted in Coconut choir and is also a beautiful specimen, tall and elegant with nice leaves. Well done and really pleased with my purchases.

7 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

Ordered a dicksonia Antarctica with a ft of trunk. Delivery was swift, well packaged and in great health with 4 of the 5 fonts out within a week. Would highly recommend. Thanks.

26 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Another top condition palm.

Another top condition palm.
Ordered a 15foot trachycarpus fortuneii last week delivered today , driver couldnt do enough to help, fast friendly and reliable , exact same service i recieved 2 years ago on my last order
Cant wait to order again.

25 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been growing hardy exotics

I’ve been growing hardy exotics, palms tree ferns all my adult life. Found this company online having used many others in the past. Had a 7ft trachycarpus wag and 6 ft tree fern over the last month. Quality of plants is outstanding and a good bit cheap than local garden centres or palm centre. Delivery driver also outstanding, could not do enough to help me. Count me in I’ll be regular shopper from here on in. Exceptional service and this is the first 5 stars I have ever left for any company.

5 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unfortunately I am forced to write a…

Unfortunately I am forced to write a negative review after not receiving a response for more than 2 weeks after sharing that I was unhappy with the condition in which the plant was given to us and that it immediately started to deteriorate. I reached out 2 days after receiving the plant to let him know that the leaves were shrivelling up and that the plant had already not looked great when we first got it- a few brown marks and holes and tears in the leaves- but we thought these were minor cosmetic issues that we thought could be normal- this isn't a plastic plant after all. However despite following the instructions given to us the plant started to look worse very quickly.

I reached out to ask for advice on what to do on day 2- no response. I waited a week and emailed again-no response. I simply asked what he suggested we do- I did not insist on getting my money back or a new plant- I simply wanted to get advice on how to salvage the situation.

What's disappointing is the customer service leading up to the sale was good- he advised me on similar plant to take after I expressed interest in another plant that wasn't available.

I am moving house soon and will have tons of space and was keen to see how the first plant lasted before making more purchases. However that won't be happening as I find this place to be a scam- if you take someone's money and deliver a sub-par product and then go quiet when they express their concern- this to me is a form of scam.

I am happy to share pictures of the plant and how they started to look on the 2nd daypost delivery and the email correspondence ( or lack thereof).

*update: instead was of responding to me on this review thepalmtree company reported that this review violated trustpilot guidelines. I don't see how I did this but for the sake of caution I removed the first name of the employee who wasn't responsive. Once again disappointed by their actions

23 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been buying from the company for…

I have been buying from the company for about 6 months.

The quality of the plants is always great .I've bought tall palms and now Butia and yucca plants

The service is very friendly...... the delivery man is really nice and puts the big plants where you want and hes only a small man!.

I have bought from nurseries throughout the Uk. These are great plants and cheaper..

I could not rate them more highly. If you are not sure.... take the risk.

31 de marzo de 2020
Opinión espontánea

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