Terrible company recieved our Avocado tree which hadn't traveled great had brown spots on leaves on arrival , within 2 days leaves went brown, contacted company they said it was to hot put in shade wh... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Bought two Musa Basjoo plants. Delivered quickly, great communication, and plants are perfect. Will definitely purchase from here again next time I want something
Excellent service and quality trees. Price was competitive and they were delivered within a week. The trees were as described in height and quality. Ordered three 6.5ft to 7.5ft olive trees and all we... Ver más
Im a customer for 6 years and literally brought more than 60 plants so far. These includes palms, exotics, fruits, vines, tree ferns, tropical flowers... Excellent service and prompt email respon... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
The Palm Tree Company has a huge range of Top Quality Hardy Palm Trees, Olive Trees, Yuccas, Tree Ferns, Grape Vines, Cycads, large Cacti, large Indoor House Plants and exotics for sale. Shop online at Unbeatable prices. FREE UK mainland delivery!
Información de contacto
Reino Unido
- thepalmtreecompany.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 25% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
5 Stars
I would totally recommend this company do not hesitate you will not be disappointed. I had an awful experience last year with Gardening express so was apprehensive about purchasing online, however this company had great reviews and I can see why. Fabulous palm beautiful healthy condition and the delivery driver was lovely. Thank you from a very happy customer!!
Exceeded expecations…
I ordered a Cordyline Australis to complement my existing landscape.
I have purchased shrubs online in the past and have been disappointed with the size that bore no resemblance to the product that arrives.
When the Cordyline arrived it exceeded our expectations , together with a company delivery from an extremely helpful and knowledgable gentleman who is a credit to the company.
Chris also is extremely helpful and knowledgeable with fantastic customer service.
I can recommend this company , you will not be disappointed.
Good quality pots, free delivery…
I've bought large pots on two separate occasions now, and on both occasions they were delivered carefully and quickly. Good quality and value, too, delivery was free.
Fantastic helpful company with…
Fantastic helpful company with beautiful quality trees.
I ordered a large Butia capitata and it is a real stunner, adding immediate impact to the garden.
Delivery v fast and brought into the garden where requested.
100% Excellence
I received my palm with the most excellent service. Very polite and helpful driver, nothing was any trouble. Highly recommended company.
Amazing!
Just a great, positive experience. Beautiful quality cactus that arrived in perfect condition, all hand delivered by their own delivery driver. They really went out of their way to make sure I got exactly what I was looking for. Super happy, thank you :-)
Superb healthy and well manicured plants
Ordered 2 large plants, Stretlizia Augusta and a Butia Capitata. Both arrived in 7days via excellent and helpful delivery driver. This is the first time I ordered from The Palm Tree Company and no doubt will be ordering some more. The Palm tree was seasoned and weather hardened and has a lovely shape to it. The Stretlizia was planted in Coconut choir and is also a beautiful specimen, tall and elegant with nice leaves. Well done and really pleased with my purchases.
Highly recommended
Ordered a dicksonia Antarctica with a ft of trunk. Delivery was swift, well packaged and in great health with 4 of the 5 fonts out within a week. Would highly recommend. Thanks.
Another top condition palm.
Another top condition palm.
Ordered a 15foot trachycarpus fortuneii last week delivered today , driver couldnt do enough to help, fast friendly and reliable , exact same service i recieved 2 years ago on my last order
Cant wait to order again.
I’ve been growing hardy exotics
I’ve been growing hardy exotics, palms tree ferns all my adult life. Found this company online having used many others in the past. Had a 7ft trachycarpus wag and 6 ft tree fern over the last month. Quality of plants is outstanding and a good bit cheap than local garden centres or palm centre. Delivery driver also outstanding, could not do enough to help me. Count me in I’ll be regular shopper from here on in. Exceptional service and this is the first 5 stars I have ever left for any company.
Unfortunately I am forced to write a…
Unfortunately I am forced to write a negative review after not receiving a response for more than 2 weeks after sharing that I was unhappy with the condition in which the plant was given to us and that it immediately started to deteriorate. I reached out 2 days after receiving the plant to let him know that the leaves were shrivelling up and that the plant had already not looked great when we first got it- a few brown marks and holes and tears in the leaves- but we thought these were minor cosmetic issues that we thought could be normal- this isn't a plastic plant after all. However despite following the instructions given to us the plant started to look worse very quickly.
I reached out to ask for advice on what to do on day 2- no response. I waited a week and emailed again-no response. I simply asked what he suggested we do- I did not insist on getting my money back or a new plant- I simply wanted to get advice on how to salvage the situation.
What's disappointing is the customer service leading up to the sale was good- he advised me on similar plant to take after I expressed interest in another plant that wasn't available.
I am moving house soon and will have tons of space and was keen to see how the first plant lasted before making more purchases. However that won't be happening as I find this place to be a scam- if you take someone's money and deliver a sub-par product and then go quiet when they express their concern- this to me is a form of scam.
I am happy to share pictures of the plant and how they started to look on the 2nd daypost delivery and the email correspondence ( or lack thereof).
*update: instead was of responding to me on this review thepalmtree company reported that this review violated trustpilot guidelines. I don't see how I did this but for the sake of caution I removed the first name of the employee who wasn't responsive. Once again disappointed by their actions
I have been buying from the company for…
I have been buying from the company for about 6 months.
The quality of the plants is always great .I've bought tall palms and now Butia and yucca plants
The service is very friendly...... the delivery man is really nice and puts the big plants where you want and hes only a small man!.
I have bought from nurseries throughout the Uk. These are great plants and cheaper..
I could not rate them more highly. If you are not sure.... take the risk.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








