Amazing experience at The Perfume Shop. Ruby and Loretta were both very friendly, helpful, and provided excellent customer service throughout. They helped me find the perfect fragrances within my budg... Ver más
Localización
Cambiar localización3a Vicarage Fields Shopping Centre, Barking, IG11 8DG ESSEX, GB
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Consulta las opiniones de los clientes
I purchased from the Barking store, the order was done online and was due to arrive in store. As the item was delayed, I spoke with a gentleman called Matt, and he dealt with my order from start to fi... Ver más
La empresa ha respondido
Matt was very attentive to my need. Offering all options available to make someone's birthday special. Keep up the good work Matt. An asset to the company.
La empresa ha respondido
Aya and Manhaah served me and my family and friends with outstanding service will definitely come back here again. Had a laugh with him and they treated us well
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
3a Vicarage Fields Shopping Centre, Barking, IG11 8DG, ESSEX, Reino Unido
4,3
Excelente
20 opiniones
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Amazing experience at The Perfume Shop
Amazing experience at The Perfume Shop. Ruby and Loretta were both very friendly, helpful, and provided excellent customer service throughout. They helped me find the perfect fragrances within my budget and made the whole experience easy and enjoyable along with setting me up as a member. I’ll definitely be visiting again. Thank you both!
22 de mayo de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
I was served today buy a lovely lady…
I was served today buy a lovely lady called ASIA at barking perfume shop, she was professional, had time to help me pick a perfume and had good customer service, thank you Asia for helping me pick the right fragrance ❤️
12 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Barking 272
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Barking 272
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aya and Manhaah served me and my family…
Aya and Manhaah served me and my family and friends with outstanding service will definitely come back here again. Had a laugh with him and they treated us well
27 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Barking 272
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I purchased from the Barking store
I purchased from the Barking store, the order was done online and was due to arrive in store. As the item was delayed, I spoke with a gentleman called Matt, and he dealt with my order from start to finish. Matt was very polite, and his customer service was amazing, he is a credit to perfume shop. Five stars
25 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Barking 272
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Matt was very attentive to my need
Matt was very attentive to my need. Offering all options available to make someone's birthday special. Keep up the good work Matt. An asset to the company.
25 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Barking 272
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The company is excellent in supplies of…
The company is excellent in supplies of the best parfume.
2 de abril de 2026
Respuesta de The Perfume Shop - Barking 272
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
30 minutes click and collect will be…
30 minutes click and collect will be fulfilled in 48 hours. False advertisement.
20 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Barking 272
Hi,
We regret that your click and collect order wasn't ready in 30 minutes. We appreciate your feedback and we'll review our procedures.
The Perfume Shop
Respuesta de The Perfume Shop - Barking 272
Hi,
I am really sorry to hear this. Please pop in touch via email at reviews@theperfumeshop.com
The Perfume Shop.
MANHAAH was amazing
MANHAAH was amazing. Great service. Very efficient and great wrapping skills. Marvelous MANHAAH!
19 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Barking 272
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
The staff where very helpful and went…
The staff where very helpful and went above and beyond. Perfect customer service
10 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Barking 272
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Barking perfume shop
Barking perfume shop, great service from manhaah and the team, always treat me right
5 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Barking 272
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
I am really happy with my service…
I am really happy with my service today. the employee who served me was really nice and the whole time she served me she had a great big smile and really polite to everyone in the shop.
11 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Barking 272
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Respuesta de The Perfume Shop - Barking 272
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
They sell fake products I ordered for…
They sell fake products I ordered for Dior elixir 100 mil I opened the box and find out it’s fake I took it to the store which the staffs declined to accept. Perfume shop is aa scam I would not recommend it to anyone else.
28 de junio de 2025
Respuesta de The Perfume Shop - Barking 272
Hi,
I am so sorry to hear this. Please can you pop in touch via email at reviews@theperfumeshop.com so we can look into this and resolve.
The Perfume Shop
AYA was very helpful
AYA was very helpful, She served the highest standard in the shop .Amazing Aya
12 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Barking 272
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Respuesta de The Perfume Shop - Barking 272
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Respuesta de The Perfume Shop - Barking 272
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Delivery is always on time and been…
Delivery is always on time and been delivered with care
19 de febrero de 2025
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