I had a wonderfully helpful young lady (Belle) at the Blackpool store, who let me and my daughter smell many perfumes and also advised us which scents to try. She helped me order a perfume online f... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónKiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Amanda was super helpful and couldn't do enough for me. If you are looking for a present for someone or even yourself then Amanda is the lady who can get you sorted.
La empresa ha respondido
Magda was super helpful today, she checked all fragrances on our skin and waited while it settled, then provided full gift wrap service with personalised ribbon. Such a lovely experience.
La empresa ha respondido
Friendly sales assistant who helped me exchange a perfume.
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, Reino Unido
5,0
Excelente
250 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Annie has been a great help to me…
Annie has been a great help to me today, she assisted in picking a perfume that was right for me at an affordable price!
Very impressed
10 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Very good service from Rhianna
6 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Served by very lovely friendly woman at…
Served by very lovely friendly woman at the Blackpool store, very helpful and had exactly what I was looking for
7 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Hello I like to thank donna for my new…
Hello I like to thank donna for my new perfume I got a discount on my 50ml NARCISO PURE MUSIC and got little sample box narciso love my new perfume wow will be getting more different perfumes next time
7 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Donna and Payden have absolutely saved…
Donna and Payden have absolutely saved my bacon today. Girlfriend’s birthday and they found me the perfect gift plus gift wrapped for me.
Thank you so much, will definitely be shopping here all the time.
7 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Rhianna from the Blackpool store was…
Rhianna from the Blackpool store was very helpful and provided great advice for me today, and was very friendly and approachable.
6 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Lovely and friendly and efficient…
Lovely and friendly and efficient service from Donna at Blackpool store
4 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Amanda was brilliant
Amanda was brilliant! Found the perfect birthday present for my other half and managed to get a discount too!
3 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Absolutely brilliant service
1 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I got served today by Tracy and she…
I got served today by Tracy and she went above and beyond to make sure I got exactly what I needed, I couldn’t recommend her enough, her customer service was amazing and definitely made me feel like a valued customer
1 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
We're so happy to hear that you had such a positive experience with Tracy! It's wonderful to know that she went above and beyond to ensure you received everything you needed. We strive to provide excellent customer service and we're thrilled that Tracy's efforts made you feel valued. Thank you for sharing your feedback, it truly means a lot to us.
Kind regards,
Jasmyn
Great customer service
Magda was a brilliant saleswoman who showed me everything I needed and got me a great discount!
1 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
❤️❤️❤️ best staff
1 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Amazing Customer Service
Customer service was amazing and the ribbon that came which was customised is a very special addition to presents. Payden was amazing, really nice and very helpful.
Couldn't ask for better 👍
28 de febrero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
Thank you for your kind words! We are so happy to hear that you had a positive experience with our customer service. We strive to provide our customers with exceptional service and we are thrilled that Payden was able to help you with your needs. We are also delighted that you loved the customised ribbon. It is a special touch that we hope adds a personal touch to your gifts.
Kind regards,
Jasmyn
Donna was perfect
Donna was perfect, got me discounts and helped us with everything
28 de febrero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Absolutely great service
Absolutely great service. Donna was so helpful and nothing was too much trouble, worked out different discounts for me and found new fragrance based on ones my husband had previously had. Really friendly and efficient. Offered gift wrap at then end with a personalised ribbon. Thank you xx
28 de febrero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
We're thrilled to hear about your positive experience! It's wonderful to know that you received such helpful and friendly service. We're proud of our team's dedication to providing excellent customer service and finding the perfect fragrance for you. We're happy to hear that you appreciated the personalised gift wrapping too.
Kind regards,
Jasmyn
Amanda was really helpful
Amanda was really helpful today, gave the best customer service and helped me pick out exactly what I wanted, Thankyou so much!
28 de febrero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Outstanding service by paydon
Outstanding service by paydon, can not fault defo be buying from again
28 de febrero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Great service
Great service
Rhianna was very helpful, in helping me choose my latest perfume, I had tried a couple earlier but to no avail as the scent settled, so I went back to try some others and she was very helpful and very honest with her opinion in how the scent suited my skin which I really appreciated and she also helped with the staggered discount, she is a credit to your company
27 de febrero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
Thank you for your kind words! We are delighted to hear you had a positive experience and appreciate the assistance you received. We strive to provide our customers with the best possible service and are thrilled to hear that you found Rhianna to be helpful and honest. We are proud to have such dedicated team members who are passionate about helping customers find the perfect scent.
Many thanks,
Jasmyn
Amazing service
Amazing service, Liz was very helpful recommend loads of great products!
27 de febrero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.