“I visited The Perfume Shop at Bluewater and had such a great experience. The customer service was excellent—Barbara who helped me, was really nice, friendly, and knowledgeable. She took her time, g... Ver más
Localización
Cambiar localizaciónUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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Consulta las opiniones de los clientes
I was looking for a birthday gift for my friend, struggling to decide which perfume to go with Siobhan helped me narrow down my options and ever got the perfect gift. She also done a lovely customised... Ver más
Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again Perf... Ver más
La empresa ha respondido
all the staff were amazing, they new what they were talking about, they were helpful. We were served by a wonderful black lady (sorry didnt get her name) they continued to walk around blue water befor... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, Reino Unido
5,0
Excelente
272 opiniones
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lovely customer service
Our cashier , Hameedah was so kind and extremely helpful! We managed to find what we were looking for very quickly , thankyou!
26 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Excellent service from all the staff
Excellent service from all the staff. Arman was very helpful and patient with helping me pick my gifts for Christmas.
22 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Barbara went above and beyond...
Served by Barbara who went above and beyond to show us the latest mens fragrances. Superstar!
21 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Barbara was very helpful and…
Barbara was very helpful and knowledgeable helping us find the perfect Christmas gifts.
21 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Sophie was absolutely wonderful
Sophie was absolutely wonderful, spent lots of time with me & made me feel like a valued customer, thank you Sophie!
19 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Very good service from a lovely young man.
I was served today by a young man, Arman, who has apparently only recently started work in the Bluewater branch of the Perfume Shop. Arman was very helpful and has a really charming manner. I think he will prove to be a real asset to the company.
18 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Gracie was amazing
Gracie was amazing! Great knowledge and very friendly
12 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Exceptional service
Exceptional service. Barbara helped pick out the right perfume for my partner.
11 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Satisfaction the name of the game
Staff extremely helpful. The perfume wasn't in stock.They ordered on the spot,it was delivered to my house the next day.I always get great service there
6 de noviembre de 2025
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Visited the Bluewater store today with…
Visited the Bluewater store today with my elderly mother who purchased two Mugler refills.
We were served by Barbara who was a delight &super helpful. Organised a 25% discount for us by signing me up for a reward card & offered to get mum a chair while we were waiting. What a breath of fresh air!
7 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Very helpful
Very helpful. Him and hers bought! Thanks Barbara!
7 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Really could service
Really could service. Barbara new all the products and was very kind and helpful
6 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Best service received
Big shout out to Naheed at the perfume shop. She served me today with a big smile and introduced me to the some amazing fragrances as I was struggling to find a perfect gift for my dear friend and Naheed (the lovely lady )helped me to choose the best gift. Much appreciated. Will be visiting again soon!!Thank you Naheed x
5 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very friendly staff member helped my…
Very friendly staff member helped my mum and dad with choosing the right scent for them.
Barbara was so lovely and patient, she advised us of all special offers.
Id defiantely come back and get Barbara's help again
4 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Went into the store looking for a…specific item
Went into the store looking for a specific brand, was approached by Barbara one of the nicest assistants l have come across, she not only found the item l was looking for but she had it gift wrapped in the nicest possible way.
3 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Princess was absolutely fantastic-…
Princess was absolutely fantastic- helped me understand the different fragrance’s under the ISL brand and guided me on aromas. Warm and friendly and extremely helpful- fantastic sales woman
1 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Elizabeth was so lovely and was so nice…
Elizabeth was so lovely and was so nice helpful
31 de octubre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Elizabeth was fantastic… great advice…
Elizabeth was fantastic… great advice and helped myself and son. 5 ⭐
31 de octubre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Outstanding service
I’ve always gone elsewhere for my perfume but I wondered in and was served by Barbara who was so helpful and her customer service, care and attention was just outstanding. Nothing was ever too much and she did everything to help me and my mum find the perfect fragrance, whilst we didn’t purchase anything as we found the item cheaper elsewhere, she was absolutely brilliant and will be sure to pop in again.
25 de octubre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
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