Laura was amazing very experienced. I came in for a perfume for my sister and I asked for vanilla she showed me a few options I ended up buying the gift set and added wrapping as I fell into her upse... Ver más
Localización
Cambiar localizaciónUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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Consulta las opiniones de los clientes
I was looking for a birthday gift for my friend, struggling to decide which perfume to go with Siobhan helped me narrow down my options and ever got the perfect gift. She also done a lovely customised... Ver más
Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again Perf... Ver más
La empresa ha respondido
all the staff were amazing, they new what they were talking about, they were helpful. We were served by a wonderful black lady (sorry didnt get her name) they continued to walk around blue water befor... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, Reino Unido
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very nice and friendly
Barbara was very nice and friendly. Was very helpful and professional

Respuesta de The Perfume Shop - Bluewater 59
Good service
Good service . Barbara recommended well and helped my friend

Respuesta de The Perfume Shop - Bluewater 59
Great customer service
Great customer service! Princess was patient, knowledgeable, and made my shopping experience smooth and enjoyable

Respuesta de The Perfume Shop - Bluewater 59
The worker Barbara at the bluewater…
The worker Barbara at the bluewater branch was sooooo helpful like she was actually the best! Truly helped my mom and I get something lovely for her managers.

Respuesta de The Perfume Shop - Bluewater 59
Great service from Barbara!

Respuesta de The Perfume Shop - Bluewater 59
Kelly at the Bluewater store
Kelly at the Bluewater store was so charming and interested and went to a great deal of effort to find a perfume with similar notes to one that has been discontinued in the UK. I am so grateful to her and she was also very kind to my 8yr old granddaughter.

Respuesta de The Perfume Shop - Bluewater 59
Amazing service a Bluewater!
My boyfriend went in looking for and me and him have very different preferences. Omario was serving us and helped us find a fragrance we both liked. He was so helpful that I ended up looking for myself. I told Omario what I like and what I’ve tried and he showed me some amazing recommendations. Went over and above to help us. Couldn’t ask for better help!

Respuesta de The Perfume Shop - Bluewater 59
Omario’s excellent customer service
I had a truly exceptional experience at the Bluewater store today, thanks to Omario. From the moment we walked in, he greeted us warmly and guided us through the entire fragrance selection process with professionalism and genuine enthusiasm. What impressed me most was that Omario is new to the role yet his confidence, product knowledge, and customer-first attitude made it feel like he’d been doing this for years.
He took the time to understand our preferences and introduced us to a range of new fragrances we hadn’t considered before. His recommendations were thoughtful and tailored, and he made the whole experience feel personal and enjoyable. Thank you very much for your help Omario !

Respuesta de The Perfume Shop - Bluewater 59
Excellent service!
The service was excellent in the perfume shop today! Michelle and Gina were really helpful with giving me different options and helping me find the fragrance I was after! I will definitely be returning!

Respuesta de The Perfume Shop - Bluewater 59
We visited the Bluewater store today…
We visited the Bluewater store today and were overwhelmed by the young lady who served us. She was very helpful and pleasant and made our shopping trip an absolute pleasure. It’s a pity more sales staff are not like her. I was so impressed, that I asked her her name, which is Tumi, so that I could write a review concerning our experience.

Respuesta de The Perfume Shop - Bluewater 59
Barbara was very helpful
Barbara was very helpful, went above and beyond, wrapped my gift (40th anniversary present) way beyond what I had expected

Respuesta de The Perfume Shop - Bluewater 59
Manisha @ Blue Water was very helpful…
Manisha @ Blue Water was very helpful and patient whilst we tested loads of fragrances.

Respuesta de The Perfume Shop - Bluewater 59
Perfect engagement very help full from…
Perfect engagement very help full from Barbara in bluewater

Respuesta de The Perfume Shop - Bluewater 59

Respuesta de The Perfume Shop - Bluewater 59
Oh my goodness such lovely staff at…
Oh my goodness such lovely staff at Bluewater shopping centre, welcomed as soon as I entered, the girl who served me who’s name I cannot remember, apologies, was so helpful and patient with me, kept me right and recommended a good selection, I did buy a bottle of Boss, it is my favourite, I also met the GM who again was so friendly and welcoming.

Respuesta de The Perfume Shop - Bluewater 59
Great customer service.
Barbara was a great help choosing the right perfume for my wife’s birthday. The wrapping was beautiful too. Thanks a million.

Respuesta de The Perfume Shop - Bluewater 59

Respuesta de The Perfume Shop - Bluewater 59
Elizabeth was amazing
Elizabeth was amazing at Bluewater store - so lovely, very knowledgeable and helpful and sweet with my boys. Thank you so much - now my go to store for fragrance :)

Respuesta de The Perfume Shop - Bluewater 59
We was at bluewater today and Elizabeth…
We was at bluewater today and Elizabeth helped us out to find a perfect perfume and I am really happy with her service that she provided today

Respuesta de The Perfume Shop - Bluewater 59
Elizabeth at blue water was very…
Elizabeth at blue water was very helpful. Great services.

Respuesta de The Perfume Shop - Bluewater 59
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