The Perfume Shop - Braintree 144 Opiniones 

250
TrustScore: 5 sobre 5

4,9

Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amber was the lady serving. She greeted us and was very polite and welcoming. We even came out with more than we wanted due to ambers and sams promotional skills as we them was undecided due to there... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely experience today. Unfortunately the perfume I wanted which was recommended to me by Amber had sold out but she helped me to order it to be delivered to my home! She was very friendly and helpfu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Very lovely customer service would come and shop again Sindy was very helpful.

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. Proveedor de productos de belleza
  3. Proveedor de cosméticos y perfumes
  4. Tienda de cosméticos
  5. Proveedor de fragancias, aromas y saborizantes
  6. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

250 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(250)

35.013 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amber Excrllent service

Amber provided first class service. Very helpful and knowledgeable.

16 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

Thanks for your review! We appreciate you and thank you for shopping with us.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Excellent service

Amba was excellent in assisting

16 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.

The Perfume Shop

Valorada con 5 estrellas sobre 5

What a great shop the Perfume Shop is

What a great shop the Perfume Shop is. I always get my gifts for people there as the staff are so helpful and nice. Nothing is too much trouble. My husband and I recently bought a refill for his Burberry Hero from the Freeport shop who had it sent to our home. He couldn’t however get the refill to work so we went back to the shop. Sam and a young lady there soon saw the problem and sorted it all for us. They really make you feel more than a customer and deserve more than a review really. We also get all our Christmas gifts from their shop as their prices really are the best and the service exceptional.

30 de julio de 2025
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

Thanks for your 5* feedback! It's great to hear you had a positive experience.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Exceptional service by Kyan

9 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

Thank you for your feedback. It's great to hear of your positive experience and thank you for choosing us to shop with.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Fabulous service, 5*

We visited today and was served by Amber who was super friendly, approachable and helpful. I needed a gift and was unsure about the difference in products but Amber walked me through different available and appropriate options. Thanks for your patience and based on my experience today I will definitely return.

8 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

Thanks for your review! We appreciate your kind words and thank you so much for shopping with The Perfume Shop.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Amber was amazing

Amber was amazing. Helped me find the best deals and recommended fragrances that suit my preferences the best. Really helpful. Thank you Amber

8 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

Thanks for your review! We appreciate your kind words and thank you so much for shopping with The Perfume Shop.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Amber was incredibly helpful

Amber was incredibly helpful, a well deserved feedback of 5 stars

3 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

Thank you. We appreciate you!

Kind regards,
Sharain

Valorada con 5 estrellas sobre 5

Lovely experience today

Lovely experience today. Unfortunately the perfume I wanted which was recommended to me by Amber had sold out but she helped me to order it to be delivered to my home! She was very friendly and helpful and even sent me away with a sample so I didn’t leave empty handed!

2 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Valorada con 5 estrellas sobre 5

Was served by Amber

Was served by Amber, she was very sweet and helpful - made the experience so much better!

2 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Valorada con 5 estrellas sobre 5

Buying fragrances experience

Amber helped me and my father out with my order and was very nice. She should definitely get a raise.

2 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Valorada con 5 estrellas sobre 5

Amber was superb

Amber was superb, knowledgeable and helpful A+

2 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Valorada con 5 estrellas sobre 5

Was helped by the lovely Summer who…

Was helped by the lovely Summer who beautifully gift wrapped the perfume I purchased.

2 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Valorada con 5 estrellas sobre 5

I was helped by Amber at your Freeport…

I was helped by Amber at your Freeport Braintree store today with my purchase and found her to be extremely helpful.

2 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, arrived in 2 days, kept informed of delivery and with Royal Mail so no dodgy delivery drivers 👍

27 de julio de 2025
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Amber was brilliant at sourcing a new…

Amber was brilliant at sourcing a new perfume for me and my partner. She was very friendly and knew exactly what we would like!

27 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Braintree 144

Respuesta de The Perfume Shop - Braintree 144

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

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