The Perfume Shop - Braintree Village 382 Opiniones 

129
•
TrustScore: 5 sobre 5

4,9

Unit 63, Braintree Village, CM77 8YH Braintree, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went to the Braintree freeport store today and had a great experience chatting about fragrances old and new with Sam. His knowledge is beyond extensive. Thank you Sam

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We always visit the perfume shop to stock up on perfumes and also see what new scents are available and try them out. It's always a pleasant experience and all the staff members are really helpful e... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Staff very helpful....I would have given a 5 however they do not stock Dior which is not clear on the website, perhaps show ON LINE ONLY...We purposely travelled to the shop !

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The young gentleman knew his stock and as always went above and beyond with his level of service. Took the time to explain value for money with different volumes.

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. también en la categoría
  3. Proveedor de cosméticos y perfumes
  4. Proveedor de fragancias, aromas y saborizantes
  5. Proveedor de productos de belleza
  6. Tienda de cosméticos
  7. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit 63, Braintree Village, CM77 8YH, Braintree, England, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

129 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(129)

35.459 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

It's a big shop

It's a big shop, all the ladies are very helpful, Rachel made a beautiful gift wrap and helped us a lot to choose.

10 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Very helpful Kyan was

10 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Thank you Kyan was very helpful

Thank you Kyan was very helpful, friendly and polite

10 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Kyan was a great help today

Kyan was a great help today. Found the perfect scent for son. Knowledgeable, friendly and professional.

9 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Amber was really keen to assist ,very…

Amber was really keen to assist ,very knowledgeable when asked for an opinion for a suitable fragrance for a teenager.

8 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Amber was very welcoming helped with…

Amber was very welcoming helped with all of my questions and was just overall very nice.

8 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Amber was very nice and helpful and…

Amber was very nice and helpful and excellent customer service

8 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Very helpfull

Very helpfull, and polite ladies, Andrea and Amber cant wait to come back

8 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

A trusted experience with Kyan and…

A trusted experience with Kyan and Andria, will definitely shop in there again. Very helpful.

8 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Great service Kyan very helpful.

8 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Andria was very helpful!

8 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Amber

Amber was very helpful. Very friendly and welcoming.

8 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

andria was amazing with customer…

andria was amazing with customer service!

8 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Just wanted to say a massive thank you…

Just wanted to say a massive thank you to Kyan, he was amazing! Top guy he deserves some recognition!

8 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Excellent

Excellent, friendly and professional assistance from Amber today.

8 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Incredible customer service by andria I…

Incredible customer service by andria I went in not knowing what to buy as a gift and she was so helpful and knowledgeable about every product and I left with the perfect gifts for the special occasion I was on my way to amazing customer service will definitely be back for expertise thank you so much

1 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Kyan was greatest

Kyan was greatest! Recommendations 100%. Top man! Was so helpful.

5 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Kyan ,we love perfume what he…

Kyan ,we love perfume what he selected... Beautiful..Thank you

5 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Kyan lovely young man helped me today

Kyan lovely young man helped me today. Great service be back soon x

5 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

exellent service from sam

exellent service from sam extremely helpful and quick and knows his way around the shop very well!

5 de julio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Braintree Village 382

Respuesta de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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