I went to the Braintree freeport store today and had a great experience chatting about fragrances old and new with Sam. His knowledge is beyond extensive. Thank you Sam
La empresa ha respondido
Localización
Cambiar localizaciónUnit 63, Braintree Village, CM77 8YH Braintree, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We always visit the perfume shop to stock up on perfumes and also see what new scents are available and try them out. It's always a pleasant experience and all the staff members are really helpful e... Ver más
La empresa ha respondido
Staff very helpful....I would have given a 5 however they do not stock Dior which is not clear on the website, perhaps show ON LINE ONLY...We purposely travelled to the shop !
La empresa ha respondido
The young gentleman knew his stock and as always went above and beyond with his level of service. Took the time to explain value for money with different volumes.
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 63, Braintree Village, CM77 8YH, Braintree, England, Reino Unido
4,9
Excelente
129 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent customer service
Excellent customer service. Shout out to Kyan
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber gave excellent customer service…
Amber gave excellent customer service with a smile 😊
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was fab
Amber was fab! Went in thinking I would love the new Jean Paul gaultier and came out with a recommended one from amber which smelt even more delicious! Thanks Amber
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kyan was really helpful helping my son…
Kyan was really helpful helping my son choose a new aftershave. He took his time and didn’t rush us
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was helpful and very polite
Amber was helpful and very polite
Knowledgeable
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Rachel is very helpful and nice to…
Rachel is very helpful and nice to their customers
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kyan was very friendly and helpful to…
Kyan was very friendly and helpful to me and my friends
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kyan was very friendly and very helpful…
Kyan was very friendly and very helpful when we needed assistance with some of the merchandise in the store. The overall service was very friendly and some of the deals here are very good. Would recommend.
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service by Rachel
Amazing service by Rachel. Thank you so much
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was absolutely fantastic on…
Amber was absolutely fantastic on helping choose a different fragrance so welcoming and friendly
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was really helpful today finding…
Amber was really helpful today finding what we needed. Great service with a smile 😀
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber served me today
Amber served me today, she was extremely helpful and guided me through what I wanted to buy today.
Thank you Amber for being so helpful when I wasn't sure what to buy. I have now made my purchases and am extremely happy.
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was really helpful and friendly
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Our experience today with cindy was…
Our experience today with cindy was great, she guided us tonfind the perfect pefume
I would shop here again.
1 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cindy was lovely really helpful
1 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sam was really attentive and extremely…
Sam was really attentive and extremely helpful, wasnt sure what we needed but Sam guided us. Definitely will be back again. Thank you so much Sam
30 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We always visit the perfume shop stock up and try new scents.to…
We always visit the perfume shop to stock up on perfumes and also see what new scents are available and try them out. It's always a pleasant experience and all the staff members are really helpful especially Amber, she is very knowledgeable of new scents and knows the perfume of my choice. Amber is always happy to help and makes the shopping experience feel like a personal touch...thank you Amber...see you soon 😀 xx
28 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We both like to visit the Perfume Shop…
We both like to visit the Perfume Shop and try new scents, and we are always lucky to be guided in the right direction by the very helpful Amber. She always makes us feel welcome and gives us new scents to try out and most of the time she is spot on. We always have a good giggle when we pop in so thank you Amber for making our perfume shopping scentsational!
28 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exceptional service from start to finish
I recently visited and was served by Amber, and I can honestly say it was one of the best in-store experiences I've had in a long time. From the moment we arrived, Amber was warm, welcoming, and incredibly knowledgeable about the entire range of fragrances. She took her time to understand exactly what we were looking for, never made us feel rushed, and guided us through the options with real expertise and passion. Her patience was outstanding, allowing us to try many scents before we made our decision! If you're visiting, ask for Amber. She is an absolute credit to the team and the reason we'll definitely be coming back. Highly recommend! ⭐⭐⭐⭐⭐
28 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just visited The Perfume Shop recently
Just visited The Perfume Shop recently. I was assisted by Amber and I'm very grateful. She helped me pick out a perfume of Jean Paul Gaultier and gave me an honest opinion. I'm super happy with my purchase. Thank you!
28 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.