The Perfume Shop - Bristol 229 Opiniones 

90
•
TrustScore: 4.5 sobre 5

4,6

Cabots Circus, Unit K14, George White Street, BS1 3BA BRISTOL, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was served by Lou, who was so helpful. I went in to refill my Alien perfume, but Lou pointed out my favourite Prada perfume was on offer. I purchased that along with my refill for less than a full b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Orion you are a star : I went into shop today and left having sampled a selection of some of the finest perfumes . He tailored his service to my unique taste and encouraged me to be adventurous throug... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a fantastic experience at The Perfume Shop in Cabot Circus in Bristol! Renee and Laura were extremely helpful, kind, and so patient with me, even though I’m quite a picky person when it comes... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went into the perfume shop at cabot circus today to refill my two angel bottles . I had a perfect experience thanks to ‘Renee’ behind the counter. Her service was excellent and so friendly . I left w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. también en la categoría
  3. Proveedor de cosméticos y perfumes
  4. Proveedor de fragancias, aromas y saborizantes
  5. Proveedor de productos de belleza
  6. Tienda de cosméticos
  7. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Cabots Circus, Unit K14, George White Street, BS1 3BA, BRISTOL, Reino Unido

4,6

Excelente

TrustScore: 4.5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(90)

35.459 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Best Experience with Lou & Orion!

I had such a great service at the Broadmead store. Lou & Orion were so pleasant and helped me get my gift wrapped and sorted. Would definitely be coming back.

23 de abril de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Went in today to get a perfume for the…

Went in today to get a perfume for the other half. I was served by Lewis and he provided an excellent service. He wrapped my present for me and offered the personalised ribbon for a nicer touch. He was brilliant throughout the entire transaction. Definitely should hire more Lewis’

22 de abril de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

What a lovely experience we had at this…

What a lovely experience we had at this shop,lou,Lacey and Lewis where so helpful and friendly and as always Lou found the perfect perfume for me today .

9 de abril de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hello,

We are so happy to hear you had a lovely experience! It's wonderful to know that our team was able to help you find the perfect perfume. We appreciate your kind words about Lou, Lacey and Lewis. We strive to provide excellent customer service and we are thrilled that you enjoyed your visit.

Kind regards,
Jasmyn

Valorada con 5 estrellas sobre 5

Amazing staff…

What an amazing shop and staff especially lou who goes above and beyond every year we come back to her amazing xx

9 de abril de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hello,

Thank you so much for your kind words! We're thrilled to hear you had a positive experience and that you appreciate Lou's dedication. We're so grateful for your continued support and look forward to welcoming you back again soon.

Kind regards,
Jasmyn

Valorada con 5 estrellas sobre 5

Amazing staff

I just wanted to say a huge thank you to Louise and Clodah at The Perfume Shop in Cabot Circus, Bristol. They were both so lovely and unbelievably helpful during mine and my daughter’s visit. Their knowledge, patience, and genuine kindness. Nothing was too much trouble, and they went above and beyond to help me and my daughter find exactly what I was looking for. Customer service like this is rare these days—absolute stars! Thank you again, Louise and Clodah!

5 de abril de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hello,

Thank you so much for your kind words! We are thrilled to hear about your positive experience at our store. We are proud of our team and their commitment to providing excellent customer service. We are delighted to know that you and your daughter were able to find exactly what you were looking for with the help of our team members. We are grateful for your kind words about their knowledge, patience and genuine kindness. We hope to see you both again soon!

Many thanks,
Jasmyn

Valorada con 5 estrellas sobre 5

What a great shopping experience.

What a great shopping experience.

Renee and Oman (sorry if I got it wrong) at the Bristol branch in Cabot were so helpful!! I was after a very specific thing which they efficiently helped me find.
Definitely coming back to the same branch.

4 de abril de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hello,

We're so glad to hear you had a positive shopping experience! It's wonderful to know that our team members were able to help you find exactly what you were looking for. We appreciate your kind words about Renee and Oman and we will be sure to pass your compliments along to them. We look forward to welcoming you back to our Bristol branch soon.

Kind regards,
Jasmyn

Valorada con 5 estrellas sobre 5

The Perfume Shop - Cabot Circus, Bristol!

I went to this location not knowing exactly which "scent" I wanted other than one that would last once I sprayed it. I was greeted by Laura who couldn't have been more professional and understanding as we traweled through a number of scents until we settled on a Givenchy scent. To finish it was the most pleasant time I'd spent in a shop and shelling out nearly £100 - it was worth it!!!

4 de abril de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hello,

Thank you for your kind review! We are so happy to hear that you had a positive experience at our location. We strive to provide our customers with a welcoming and helpful environment and it sounds like Laura did a fantastic job in assisting you with finding the perfect scent. We appreciate you taking the time to share your experience.

Best wishes,
Jasmyn

Valorada con 5 estrellas sobre 5

Outstanding Customer Service!

I had an amazing experience at The Perfume Shop in Cabot Circus. Renee was incredibly helpful, friendly, and knowledgeable. She took the time to understand my preferences and guided me in choosing the perfect fragrances. She also helped me set up my own account, making the whole process smooth and hassle-free. Her excellent customer service truly made my shopping experience enjoyable. Highly recommend both the store and Renée for anyone looking for the best fragrance advice!

29 de marzo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hello,

Thank you for your kind words! We are thrilled to hear about your positive experience at our store. We are proud of our team and their commitment to providing excellent customer service. We are delighted to know that you were able to find the perfect fragrance with the help of our team member. We hope you enjoy your new fragrance and look forward to welcoming you back soon!

Many thanks,
Jasmyn

Valorada con 5 estrellas sobre 5

Amazing customer service from Louise

Amazing customer service from Louise

19 de marzo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Valorada con 5 estrellas sobre 5

Kacey and Laura went the extra mile…

Kacey and Laura went the extra mile with patience and kindness so I could please my wife. One of the best customer services I had in the perfume shop

12 de marzo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hey,

Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Valorada con 5 estrellas sobre 5

Paige was absolutely phenomenal

Paige was absolutely phenomenal. Very helpful and lovely.
I will always come to this branch.
The perfume shop Bristol

11 de marzo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hey,

Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Valorada con 5 estrellas sobre 5

The best customer service ever!


I had a fantastic experience at The Perfume Shop in Cabot Circus in Bristol! Renee and Laura were extremely helpful, kind, and so patient with me, even though I’m quite a picky person when it comes to fragrances. They took the time to understand what I was looking for, guided me through different scents, and made sure I found the perfect one without any rush. Their friendly and knowledgeable service truly stood out. Also I appreciated the little extras like free samples and gift-wrapping. Excellent customer service—I’ll definitely be coming back! Thank you girls 😃

5 de marzo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hey,

Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Valorada con 5 estrellas sobre 5

Mrs Maria

Mr Orion at the perfume shop Cabot circus Bristol made my experience great by making sure myself and my husband shop the right perfume.

3 de marzo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Valorada con 5 estrellas sobre 5

Renee from Cabot Circus was brilliant

Renee from Cabot Circus was brilliant. I was in a dilemma of what to buy and she was very patient/helpful for me and also it was a pleasant service to go with the lovely smile aswell.

19 de febrero de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hey,

Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!

Kind regards,
Sharain, The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Elynah from Bristol Cabot Circus store…

Elynah from Bristol Cabot Circus store was absolutely brilliant. She helped me choose two new perfumes and was very approachable and friendly. She helped me choose and let me test a lot of different ones to make sure I was happy. I will definitely be coming back for more. Brilliant service. Thank you Elynah

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I just wanted to take a moment to thank…

I just wanted to take a moment to thank Elynah and Lou for there exceptional service today. They was so friendly, understanding, and genuinely eager to help me with my issue. It’s rare to come across someone so dedicated to ensuring customers feel valued

28 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

very good and nice

3 de enero de 2025
Logotipo de The Perfume Shop - Bristol 229

Respuesta de The Perfume Shop - Bristol 229

Hi there,

Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Valorada con 5 estrellas sobre 5

I had to do some last minute Christmas…

I had to do some last minute Christmas Shopping and found myself in the Perfume Shop (Cribbs Causeway, Bristol) because Harrods Beauty hadn’t opened. I am SO pleased to say that the service I received from the staff at The Perfume Shop was outstanding. Nicole was incredibly, helpful, knowledgeable and kind. She spent lots of time explaining everything to me and wrapped up my presents beautifully. I was completely frazzled when I entered the store and both members of staff had somehow created an atmosphere of calm. Nicole was a complete star, it was the best shopping experience I have ever had, Nicole deserves a medal or some sort of accolade. Thanks so much

19 de diciembre de 2024
Opinión espontánea

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