Great correspondence from start to finish.Product delivered in great time . Very happy with my experience with the perfume shop.Will use again in the future
La empresa ha respondido
Localización
Cambiar localización13 Cambridge Walk, Main Square Shopping Centre, GU15 3SW CAMBERLEY, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Without doubt the shop staff were so helpful and patient. guding me as to have postal delivery etc. Good products at competitive prices really help as well. However the outstanding key point: staff... Ver más
La empresa ha respondido
Fantastic customer service
La empresa ha respondido
I walked into the Camberley shop and was greeted by three really smiley faces. Sophie, Alex & Suzanne were really welcoming, friendly & helpful. I had been having lots of problems signing into my onli... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
13 Cambridge Walk, Main Square Shopping Centre, GU15 3SW, CAMBERLEY, Reino Unido
4,6
Excelente
27 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de The Perfume Shop - Camberley 135
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Alex was amazing
Alex was amazing! He spent so much time with us and letting us smell everything.
17 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Camberley 135
Thank you for your positive review!
The Perfume Shop.
Respuesta de The Perfume Shop - Camberley 135
Hello,
Thank you for your lovely 5* review, we really appreciate your feedback and are so happy to hear you had a great experience shopping with us!
Kind regards,
Jasmyn
Fantastic Service
Fantastic Service. Sent me message to say my favourite perfume was on a special discount. So I ordered it. Unbelievable price I was so happy! The perfume arrived the next day. I really appreciate your wonderful service.
19 de marzo de 2025
Respuesta de The Perfume Shop - Camberley 135
Hello,
We're so glad to hear you had such a positive experience! It's wonderful that you received a notification about the special discount on your favourite perfume. We're thrilled you were happy with the unbelievable price and appreciate you taking the time to share your feedback. We're also happy to hear your perfume arrived the next day. Thank you for your kind words!
Best regards,
Jasmyn
Wedding Perfume Shopping - Perfect Experience!
My friend and I went into the Camberley Perfume Shop this afternoon and had a truly wonderful experience shopping for my wedding perfume. Alex assisted us in trying many different perfumes, he was friendly & clearly had great knowledge and was very patient with me! To top off a wonderful experience, Alex gift wrapped the perfume beautifully and was so attentive that he even picked up on our conversation about a different day-to-day perfume, of which he kindly gave us a free mini version of, as well as a gift to go with my wedding perfume.
I was not expecting such great service & would highly recommend :)
Thanks again Alex!!
22 de febrero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Camberley 135
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Great Customer Service in Camberley
The fragrance was out of stock and had to be ordered, the assistant was very helpful and I have received the item.
9 de febrero de 2025
Respuesta de The Perfume Shop - Camberley 135
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.