I was served by Dreesha , she went above and beyond to make sure I left a very happy customer after telling her I didn’t know what to get, she even gift wrapped my wife’s anniversary perfume on her... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónc/o Boundary Mills, Vivary Way, BB8 9NW COLNE, GB
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Consulta las opiniones de los clientes
Excellent customer service by Tracey. I
La empresa ha respondido
I’d seen a boxed offer online which wasn’t in the shop. The staff member checked and she could order for me delivered to my home free of charge ad I’m a registered customer. It arrived at home the nex... Ver más
I was ik boundary mill on a dull day and Maryam, Tracey and Emily were very friendly and helpful with choosing a quick perfume and they also provided me with some free samples and an amazing free gift... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
c/o Boundary Mills, Vivary Way, BB8 9NW, COLNE, Reino Unido
4,9
Excelente
470 opiniones
Invita a los clientes a opinar
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Excellent help with purchase and prompt…
Excellent help with purchase and prompt delivery!
21 de mayo de 2026
The shop was able to deliver to my hom
I’d seen a boxed offer online which wasn’t in the shop. The staff member checked and she could order for me delivered to my home free of charge ad I’m a registered customer. It arrived at home the next day.
12 de mayo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The delivery service was very quick,the…
The delivery service was very quick,the perfume was ordered Friday tea time and was delivered Saturday morning
17 de abril de 2026
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really enjoyed service at this store.
15 de abril de 2026
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Dreesha
I was served by Dreesha , she went above and beyond to make sure I left a very happy customer after telling her I didn’t know what to get, she even gift wrapped my wife’s anniversary perfume on her suggestion.
She is an asset to your company , I will definitely be coming back again
إِنْ شَاءَ ٱللَّٰهُ
1 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maryam was absolutely lovely and very…
Maryam was absolutely lovely and very helpful. She took the time to help me find the perfect scent and made the whole experience really pleasant. Great customer service and a friendly attitude.
15 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service served by the lovely Zak, service with a smile and wonderfully gift wrapped a birthday present for us too! Thank you
14 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service!
7 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service from mariam and tracy
4 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maryam and Tracey was exceptional…
Maryam and Tracey was exceptional thanks a lot for your service
4 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent costumer service
Excellent costumer service, very friendly and helpful
Served from maryam
4 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very friendly experience with maryam
Very friendly experience with maryam. Thankyou 🥰
4 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful service from Tracy and…
Very helpful service from Tracy and Mariam. Lovely and friendly 😊
4 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Mariyam and Tracey for the…
Thank you Mariyam and Tracey for the lovely customer service. Always come here to shop.
4 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff
Maryam was extremely lovely and helpful, helped me choose the best gift!
4 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service helped out so…
Amazing customer service helped out so much was unbelievable felt very welcomed thank you to Tracy and Maryam
4 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maryam provided me very good service…
Maryam provided me very good service ,thanks to her I picked a really great gift!!!
4 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visited the branch in Colne and was…
I visited the branch in Colne and was served by Maryam, she helped me find the perfect gift! Excellent service 🫶🏼
1 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Natalie and mariam were so helpful and…
Natalie and mariam were so helpful and kind I think they should get a raise made my experience so much easier
4 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maryam was so helpful at the boundary…
Maryam was so helpful at the boundary store site and helped up to choose some lovely perfumes for our wedding!!!
4 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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