The Perfume Shop - Crystal Peaks 133 Opiniones 

28
TrustScore: 4.5 sobre 5

4,7

Unit 51, Crystal Peaks Shopping Centre, Eckington Way, S20 7PN SHEFFIELD, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The 2 people who served me on Friday afternoon were absolutely brilliant. They both really bounced off each other and extremely knowledgeable, they really knew their perfumes. I came out with a men's... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The customer service was brilliant . Dolci wa so kind patient and hospitable. I would definitely recommend this shop at Crystal Peaks Sheffield to all my family and friends. I am truly happy about my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I came in today this store feeling a bit low mood cause it my birthday on Monday 25th August and I may be spending other lonely one. I was greeted by lovely, kind and amazing customer service Jess who... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The ladies Monika and Dolci were very friendly. Dolci gave me advice on what to buy for my mother in law, suggested to sign up to a loyalty card to get some samples and then beautifully wrapped it up;... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. Proveedor de productos de belleza
  3. Proveedor de cosméticos y perfumes
  4. Tienda de cosméticos
  5. Proveedor de fragancias, aromas y saborizantes
  6. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit 51, Crystal Peaks Shopping Centre, Eckington Way, S20 7PN, SHEFFIELD, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(28)

34.479 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent staff.

The 2 people who served me on Friday afternoon were absolutely brilliant. They both really bounced off each other and extremely knowledgeable, they really knew their perfumes. I came out with a men's and women's fragrance I wouldn't have ever considered trying. It was a really enjoyable experience and would absolutely go back again for my scents. Thank you for making my day.

26 de junio de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

The young lady that served me was very…

The young lady that served me was very friendly and helpful sorry I i cannot remember her name.. very satisfied with the service I received 🙂👍

18 de abril de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Fast quick delivery and beautifully…

Fast quick delivery and beautifully wrapped as always

16 de febrero de 2026
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Bought love ladies perfume gift set…

Bought love ladies perfume gift set online very fast delivery as it was a birthday gift for my sister she loved the smell would recommend and definitely order again for other occasion
Gift wrap and ribbon is a lovely extra touch to add on 5 🌟

14 de febrero de 2026
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Brill service and excellent knowledge

Brill service and excellent knowledge
Super fast

15 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Fantastic customer service such well…

Fantastic customer service such well mannered amazing hard working staff

24 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Always get exceptional service and…

Always get exceptional service and staff is always willing to help and update me with new perfumes and when l order online their delivery is quick and well packaged

17 de diciembre de 2025
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hi,

Thanks for your lovely feedback & for choosing us to shop with us.

The Perfume Shop

Valorada con 5 estrellas sobre 5

HATS OFF TO DOLCI 💝🩷🎀

The customer service was brilliant . Dolci wa so kind patient and hospitable. I would definitely recommend this shop at Crystal Peaks Sheffield to all my family and friends. I am truly happy about my purchase today and the help Dolci gave ensuring me a most valuable shopping. Happy customer Nalisha .

5 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Valorada con 5 estrellas sobre 5

We had excellent service

We had excellent service, and the staff were very helpful.

26 de noviembre de 2025
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hi,

Thanks for your review! It's great to hear you are happy with your recent experience.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

I had a wonderful experience at the…

I had a wonderful experience at the perfume store thanks to Tamsin. She provided exceptional service from start to finish. Not only was she friendly and knowledgeable, but she also went out of her way to help with beautifully wrapping my purchase. When my card had issues with activation, she remained incredibly patient and reassuring throughout the whole process. Her professionalism and kindness made what could have been a stressful moment completely stress-free.

Thank you, Tamsin, for such excellent service — you’re a credit to the store

27 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hi,

Thanks for your review! It's great to hear you are happy with your recent experience.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

I came in today this store feeling a…

I came in today this store feeling a bit low mood cause it my birthday on Monday 25th August and I may be spending other lonely one. I was greeted by lovely, kind and amazing customer service Jess who made my shopping experience absolutely sensational. Jess took the time out to attend me with struggling mental and I felt truly appreciated by the quality of her customer service . I were able to make a good purchase a cologne I’ve wanted but never had the confidence to purchase. Jess brought back me how important to look after me and treat well especially it’s Birthday. Thank you so much Jess . You are one in a million . Keep up your brilliant job ! , Nalisha 🩷

23 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hello,

We're so happy to hear that your shopping experience was sensational! It's wonderful that our team member provided such amazing service and made you feel appreciated. We appreciate you taking the time to share your kind words. We're glad you found something special for your birthday!

Sincerely,
Jasmyn
The Perfume Shop

Valorada con 5 estrellas sobre 5

Great customer service

The ladies Monika and Dolci were very friendly. Dolci gave me advice on what to buy for my mother in law, suggested to sign up to a loyalty card to get some samples and then beautifully wrapped it up; nothing was too much trouble. Such a nice experience. Makes a big difference when someone is knowledgeable and serves you with a smile on their face.

12 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hi,

Thanks for your review. We appreciate you and thanks for choosing us to shop with.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Crystal Peaks

Great service from Sophie & Zoe at Crystal Peaks. Really happy with my purchase and the ribbon made the gift extra special. I got some free samples to take home and try and I will be returning, thanks again

5 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hi,

Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Great experience.

When visiting the shop the ladies were lovely. Very helpful. My daughter won the raffle from just one ticket and Monica was so happy for her. All round just a fantastic experience even before winning the raffle. Definitely will be going back.

21 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Tamsin & Sophie

Tamsin & Sophie knowledge of products was A +++ they helped me out so much would definitely recommend this shop A+++++

31 de mayo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hi,

Thanks for your review. I am pleased to hear of your recent experience!

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Five star service

Was served today by two lovely young ladies, Dolci and Jess. They were both very helpful and I left having a brilliant impression of the store. Not only did they put up with me wanting to sample everything but they helped me find a fragrance I really loved! Nothing was too much trouble for them and I felt really looked after.

They are the perfect example of what good customer service is and a lot of stores could do well to follow their example.

Thank you ladies!

24 de abril de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hello,

We are so happy to hear about your wonderful experience at our store! It sounds like you had a fantastic time and we appreciate you taking the time to share your feedback. We are proud of our team and their commitment to providing excellent customer service. We are thrilled to know that you were able to find the perfect fragrance with the help of our team members. We hope you enjoy your new fragrance and look forward to welcoming you back soon!

Kind regards,
Jasmyn

Valorada con 5 estrellas sobre 5

Satisfied Customer

I was at Crystal Peaks for the 2nd time this week and the service I received was brilliant as always.
The staff, Jess and Dolci were very cheerful and polite, handling all my requests very professionally as well as going over and beyond to make sure I was satisfied. I don't even live in the area but I would rather go all that way because I am guaranteed a pleasant shopping experience.

8 de abril de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Crystal Peaks 133

Respuesta de The Perfume Shop - Crystal Peaks 133

Hello,

We are so happy to hear you had another great experience at Crystal Peaks! It's wonderful that you continue to enjoy our service and appreciate the efforts of our staff. We are proud of Jess and Dolci for their dedication to providing excellent customer service and for going the extra mile to ensure your satisfaction. We are thrilled that you choose to travel to Crystal Peaks for your shopping needs and hope to see you again soon.

Kind regards,
Jasmyn

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