We visited the shop after having bought the perfume my wife had chosen from the Perfume shop online. Subsequently she tried the later version of the perfume and decided she preferred that. The staff i... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 28, South Walk, Cwmbran Shopping Centre, N44 1PU CWMBRAN, GB
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Consulta las opiniones de los clientes
Fantastic the staff was very polite and very helpful i would of gave the review a 5 star but I was not aloud the free gift that came with what I ordered because I orded it online member of staff told... Ver más
La empresa ha respondido
Cwmbran store, Lisa & Ellie. Thank you so very much for giving me your time, empathy & genuine kindness. You didn’t just make a sale (I was purchasing it anyway). You went that extra mile (and then so... Ver más
La empresa ha respondido
Always lovely staff who give you the attention you deserve. Great variety of perfumes at good prices. Also used their delivery service recently and that was super fast so can’t fault them!
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 28, South Walk, Cwmbran Shopping Centre, N44 1PU, CWMBRAN, Reino Unido
4,8
Excelente
48 opiniones
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Respuesta de The Perfume Shop - Cwmbran 146
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Thankyou to Paula and the team in…
Thankyou to Paula and the team in Cwmbran for helping me choose my new favourite fragrance. Outstanding service
5 de octubre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Great shop!
Fantastic service from the staff at this shop! Very helpful and friendly, can't do enough for you. I would definitely recommend shopping here!
5 de octubre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Lovely helpful staff brought more than…
Lovely helpful staff brought more than needed as advisers are brilliant and couldn’t be helpful enough.so overall lovely polite ans so helpful
29 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Great
I always shop in the Cwmbran store. The team is always so helpful and always gives excellent customer service.
23 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.
The Perfume Shop.
My number one place to buy perfume
My number one place to buy perfume ! Whenever I go into store I receive the best service from everyone especially the manager Paula. Paula knows the sort of perfume’s I like and recommends any new ones that she thinks I will love. I feel like I have a personal service which is never rushed, staff are always polite and happy 😊
5 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Quick service
Quick service, excellent delivery time and good discount. Samsara is my favourite perfume of all time, did not disappoint.
10 de junio de 2025
Respuesta de The Perfume Shop - Cwmbran 146
Thank you so much for your review!
The Perfume Shop.
Anya is an asset
Anya helped me sample several fragrances for my husband. She was very patient and wrapped my choice beautifully. My husband was delighted. Thank you very much.
8 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
I called in to the Cwmbrân store and…
I called in to the Cwmbrân store and was served by Lisa she was very helpful and patient with my grandad.
6 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hey,
Thanks for your review. I am happy to hear of your recent experience.
Kind regards,
Sharain
Always a great experience to shop in…
Always a great experience to shop in The Perfume shop in Cwmbran. All of the staff are really welcoming and the manager Paula is always super helpful when choosing a new fragrance. Always lots of choice and fab offers!
30 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Absolutely fabulous team in Cwmbran…
Absolutely fabulous team in Cwmbran Town store.
So very helpful and friendly.
Amazing staff.
4 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Fantastic the staff was very polite and…
Fantastic the staff was very polite and very helpful i would of gave the review a 5 star but I was not aloud the free gift that came with what I ordered because I orded it online member of staff told me next time is to buy in the store then you will receive your free gift
3 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
We appreciate your positive feedback regarding our staff's politeness and helpfulness. We're sorry you didn't receive the free gift because of the online order. We'll review this policy to ensure clarity for all our customers in the future. Thank you for bringing this to our attention.
The Perfume Shop
I went to the perfume shop in Cwmbrân…
I went to the perfume shop in Cwmbrân to purchase my favourite fragrance which was on offer and Paula the manager let me smell it and it had been put in their sale as well. I never have any complaints with the shop and the team in Cwmbrân always help me all the time
30 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Went to cwmbran store was served by…
Went to cwmbran store was served by Paula & maddie that helped me find the perfect fragrance
15 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
amazing experience
grace from cwmbran served me
incredibly helpful and patient with me
also gave me some recommendations
26 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Great service
The girls in Cwmbran are always really helpful and friendly. They always give the best service whenever I am there 👍
16 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
The ' Best ' Perfume Shop
I was approached straight away by one of the girls in store, everyone was so pleasant and had a big smile on their faces! So knowledgeable about the products and offered me gift wrap, personalised labels and made me feel very valued! Thank you, will definitely be coming back in to spend more 🤣❤️
15 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Served in cwmbran's perfume shop by…
Served in cwmbran's perfume shop by Lisa. Was a great experience, she took the time to find a fragrance that I would like. Overall experience was amazing !!! Defo be back !!
12 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Always use the Cwmbran store and the…
Always use the Cwmbran store and the girls are always helpful and give the best service. Can't fault them.
7 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cwmbran 146
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Respuesta de The Perfume Shop - Cwmbran 146
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
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