Joanna and Catherine were really friendly, I wasn’t sure on what to buy for my colleague but they were really patient in helping me choose the perfect gift. Amazing customer service like this does not... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónC/O SUPERDRUG, 89-93 EAST HAM HIGH, STREET NORTH, EAST HAM, LONDON, E6 1HZ LONDON, GB
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Consulta las opiniones de los clientes
Excellent service from eastham shop,the staff maheema was good and demonstrated the perfumes which I want means according to taste.thank you perfume shop for your good service.
La empresa ha respondido
I had a lovely experience while buying the calven klein eternity moment perfume, the staff was so helpful; staff Lauren kindly went above and beyond ensuring i could get the perfect perfume.
La empresa ha respondido
Amazing customer service by Joanna in East Ham perfume shop
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
C/O SUPERDRUG, 89-93 EAST HAM HIGH, STREET NORTH, EAST HAM, LONDON, E6 1HZ, LONDON, Reino Unido
4,4
Excelente
13 opiniones
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Joanna and Catherine were really…
Joanna and Catherine were really friendly, I wasn’t sure on what to buy for my colleague but they were really patient in helping me choose the perfect gift. Amazing customer service like this does not go unnoticed. Thank you once again.
16 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - East Ham SD 560
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service by Joanna in…
Amazing customer service by Joanna in East Ham perfume shop
10 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - East Ham SD 560
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a lovely experience while buying…
I had a lovely experience while buying the calven klein eternity moment perfume, the staff was so helpful; staff Lauren kindly went above and beyond ensuring i could get the perfect perfume.
28 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - East Ham SD 560
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from eastham shop,the…
Excellent service from eastham shop,the staff maheema was good and demonstrated the perfumes which I want means according to taste.thank you perfume shop for your good service.
1 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - East Ham SD 560
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - East Ham SD 560
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - East Ham SD 560
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good
Hi
Every order I made come on time and well organised thanks good continuation
19 de diciembre de 2025
Respuesta de The Perfume Shop - East Ham SD 560
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
I always go the perfume shop in East…
I always go the perfume shop in East Ham London E.6 in Newham.
Joanne (Anna) GAVE A WONDERFUL FUN RELAXED BRILLIANT CUSTOMER SERVICE. she really made my day as it was very hot and Joanna gave a TOP CLASS EFFICIENT SERVICE 👌
28 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - East Ham SD 560
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Great
I was served by Naila, she was amazing and really helpful!
15 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - East Ham SD 560
Hi,
Thanks for your review! I am so happy to hear of your 5* experience.
Kind regards,
The Perfume Shop.
Abbaas was exceptional @ East Ham Branch
Today I visited one of your branches in East Ham Superdrug’s, as Valentine’s Day is just around the corner it was very busy and there was only one member of staff serving , he was very friendly and was trying to help everyone even though there was a customer who was extremely unpleasant and very rude to him , the customer was asking him to hurry up and show this one , try that sample etc , however the staff called Abbaas kept his composure and served that customer with exceptional customer service skills ! Even though he was on his own he managed to serve everyone in a timely manner and he also helped me with my purchase and was so helpful as I asked to personalised my gift ribbon. I really hope Abbaas gets recognition for his hard work (or even a pay rise ! ) he really is an asset to the Perfume Shop
12 de febrero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - East Ham SD 560
We appreciate you taking the time to share your experience. It's wonderful to hear about Abbas's exceptional customer service, especially during a busy period. We're glad he was able to provide you with the personalized service you needed. Your kind words about Abbas's dedication and professionalism are truly valued. We will certainly pass your feedback along to the team.
Kind regards,
Sharain
The worst customer service East ham…
The worst customer service East ham have don’t know how to treat customers .
20 de enero de 2025
Opinión espontánea
Needed a last minute present
Needed a last minute present. The ladies at the counter were a great help. They were knowledgeable about the products and let me know about the offers. Zahra was very patient as I had to send photos and make phone calls to confirm my choice. Great customer service from the team!
14 de diciembre de 2024
Opinión espontánea
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