I am a client of Perfume Shop in last 18 years and have to say I never was let done and all places the stuff are so amazing. My local is in the Gyle shopping Centre and two lovely ladies Sofia and... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 24, The Gyle Shopping Centre, South Gyle Broadway, EH12 9JT EDINBURGH, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Arrived at perfume shop to buy my aftershave and meet two lovely ladies named Dawn and Dionne these ladies could not be any more helpful after a long days work. Professional and efficient and had me l... Ver más
La empresa ha respondido
Thankyou for my Order
Another successful visit to the Perfume shop at the Gyle in Edinburgh. Wanted to spoil myself with a new perfume/aftershave. Dawn and Dianne were very helpful and suggested a new Prada that had come i... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 24, The Gyle Shopping Centre, South Gyle Broadway, EH12 9JT, EDINBURGH, Reino Unido
4,8
Excelente
54 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Just what I expected lovely Christmas…
Just what I expected lovely Christmas presents
26 de noviembre de 2025
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Staff were very helpful on sourcing a…
Staff were very helpful on sourcing a fragrance I was looking for ordered ot formed and had it sent to my house
22 de noviembre de 2025
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Happy customer .
Good morning..
The price is usually cheapest around. They did not have the scent I wanted. But they ordered it and delivery was quick . Communication was good and as always service with a smile
9 de noviembre de 2025
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
The customer service was top, listened to me and suggested some great perfume.
The customer service was top norch, The perfume shop always delivering exciting prices. Please keep it up
8 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Great price excellent customer service.
27 de octubre de 2025
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I was impressed with the service as I…
I was impressed with the service as I enquired about a specific perfume. They didn't have it in stock but said they would order for me and still give me the 20% discount as advertised in store...gyle edinburgh. I received my perfume at my home address, no postage charge this week. Thank you.
2 de noviembre de 2025
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
We're happy to hear that you were impressed with our service and that we could order the perfume for you with the advertised discount. We appreciate your positive feedback and are glad you received your order promptly without any postage charges.
The Perfume Shop
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Perfume Shop.
It was easy and convenient and came on its estimated delivery.
Wll order again .
13 de octubre de 2025
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Dawn and Dion absolute super stars
Dawn and Dion absolute super stars. Thanks for all your knowledge and help!
Edinburgh Gyle
1 de octubre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Very helpfull she should be the manager…
Very helpfull she should be the manager her name is Kerry Edinburgh glye
27 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
I went to the perfume shop today on the…
I went to the perfume shop today on the hunt for a perfume for my mum‘s birthday and a lovely young lady with dark hair helped me and was very attentive. She let me try a few new perfumes as well and gave me a few little takeaway perfumes to try at home. She couldn’t have been more helpful!
17 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Me and my dad went into the perfume…
Me and my dad went into the perfume shop gyle Edinburgh and was served by Avva. She was very helpful by looking for stock through the back and we had also phoned the day before to put a perfume aside for us. Her and the other women she was working with were very polite and helpful.
10 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Nothing was too much trouble
Nothing was too much trouble, from ordering the scent (it wasn't in stock), giving a discount, free delivery and lotalty scheme. Slick and efficient. Scent delivered two days later. Great service.
3 de agosto de 2025
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Nieces Birthday
I was at the Gyle just the other week and needed to pick up perfume for my nieces birthday. I had no idea what sort of perfume she’d be in to but Dawn helped me pick out the perfect one for her and she absolutely loved it. Very knowledgeable about all the different perfumes and super friendly too! Thanks again ☺️
8 de julio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
First time shopping online with The…
First time shopping online with The Perfume Shop after superb customer service in-store
Great service and additional free samples which were a lovely surprise.
Prompt delivery, great communication and I love my new perfume.
Thank you
5 de julio de 2025
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Always great customer service and happy…
Always great customer service and happy to help. Never feel pressured to make a purchase.
1 de julio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
1st class service…helpful &…
1st class service…helpful & knowledgeable staff.
Thank you
16 de junio de 2025
Respuesta de The Perfume Shop - Edinburgh 74
Thank you so much for your review!
The Perfume Shop.
Friendly staff …
Friendly staff that help with any inquiries you have.
27 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Edinburgh 74
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Such helpful staff and lovely people
Such helpful staff and lovely people! Thanks so much xxx
21 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Edinburgh 74
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.