Ohh my God best experience ever. It was an absolute pleasure to be served by Amy who eas patient and very knowledgeable on perfumes her colleague Samra was an absolute perfume guru and she went out of... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 20b, Kinnaird Park, EH15 3RD FORT KINNAIRD, GB
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Consulta las opiniones de los clientes
Samra and the other staff are always so helpful to help me find gifts for my family and friends, they always never fail to impress me with their ideas and make sure I get my monies worth so thank you... Ver más
La empresa ha respondido
I went to the perfume shop fort Kinnaird Edinburgh and the ladies who served me were awesome, patient, kind and very helpful 😊 their names are McKenna and Samra. Absolutely amazing staff, I will Abso... Ver más
La empresa ha respondido
Good nice customer service
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 20b, Kinnaird Park, EH15 3RD, FORT KINNAIRD, Reino Unido
4,8
Excelente
73 opiniones
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Excellent customer service
Excellent customer service, I was served by McKenna and she was so helpful and lovely!
1 de julio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Great service
McKenna served me today and was very helpful. Great shopping experience.
30 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hi,
It's lovely to hear your kind words on your recent visit. Thank you!
Kind regards,
Sharain
The Perfume Shop Team
10/10 service
I went to the perfume shop at the fort to find a present for a family member. Mckenna was so lovely and helpful :)
Thank you!
30 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Thanks!
Thanks Mckenna! You were very patient with us and showed great kindness.. Really appreciated! Got all the perfumes sorted for family and friends!
27 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Thank you so much for your review!
The Perfume Shop.
In the shop tonight 8.15pm with my wife…
In the shop tonight 8.15pm with my wife to purchase OPIUM. We were greeted with a lovely smile from Samra. She was very helpful and cheerful. Excellent service!
Well done Samra. 👍
25 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Perfume shop at Fort Kinnaird rocks
Samra had been amazing help in choosing tje right one for us. Not only that she also suggested gifts options.
6 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Wonderful
Samra, was very helpful, and kind, best service for sure.
24 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Thank you so much for your review!
The Perfume Shop.
McKenna was delightful helpful and kind…
McKenna was delightful helpful and kind -Absolutely lovely She made my day
21 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
My aftershave for my son was a…
My aftershave for my son was a brilliant offer and he was really pleased as he had been trying to save what he had left in his other bottle, he was also happy with the Millions bag and other things I got. I also was very happy.
3 de junio de 2025
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
I had a wonderful experience shopping…
I had a wonderful experience shopping with McKenna😊. She was incredibly helpful and made sure I tested all the perfumes I was interested in. She assisted me without any hesitation and was genuinely kind and patient throughout. Her support made the whole buying experience so enjoyable—truly appreciated her help!♥️
9 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Marnie was excellent!!
Marnie was an excellent and knowledgeable employee!! She spent a lot of time helping me find the perfect scent, i ended up buying marc jacobs love glow and the sabrina carpenter cherry baby! She was so patient when I spent a lot of time considering my options, so a star employee that should be rewarded!! ✨
1 de junio de 2025
Opinión espontánea
Excellent friendly professional service…
Excellent friendly professional service by McKenna
20 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hi,
Thanks for your review. It's great to hear your positive response and thank you so much for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
McKenna is a gem
My partner and I went there last week, as we both ran out of perfumes. I'd totally recommend this branch- McKenna is an absolute legend. Not only she knows her stuff, but she's super helpful. Nothing was a hassle, she's let us try different scents, all of which were beautiful. She didn't make it easy haha! I hope management knows how great team memebr they have!!
We'll be back for more as soon as we run out of what we've bought 🤗
5 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hi,
I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Harjeet is an absolute gem,friendly
Harjeet is an absolute gem,friendly, helpful and just amazing at her knowledge of fragrances,will be back soon….
14 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
I received so nice service
I received so nice service. Samra gaves a nice service.
11 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Thank you for your positive review!
The Perfume Shop.
I was looking for a perfume for my mum…
I was looking for a perfume for my mum and the lady in the shop ( I think her name was Samra) was so helpful - I don’t usually write reviews but I was so impressed with her knowledge of perfumes. I would highly recommend this perfume shop as it has amazing customer service.
10 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Thank you for your positive review!
The Perfume Shop.
Samra is amazing
Samra is amazing! Very helpful had a great time shopping
10 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Thank you,Samra!…
Very pleased with how we were served by SAMRA, she helped us order a perfume that was not in stock in the store, she had a smile on her face even though it was late and she was probably tired! Thank you Samra for your positive energy!
1 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Thanks to Harjeet and Ali for all the…
Thanks to Harjeet and Ali for all the help choosing my fragrances!
28 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
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