Assistant helped with online purchase as item is wanted was not available in store. Was friendly and efficient and a credit to your company
La empresa ha respondido
c/o Superdrug, Unit 68 Cameron Walk, Metro Centre, NE11 9YR GATESHEAD, GB
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Assistant helped with online purchase as item is wanted was not available in store. Was friendly and efficient and a credit to your company
La empresa ha respondido
Rachel was amazing and had so muchbpatience helping me pick my wedding fragrance. Customer service was 100% above and beyond happy bride to be thanks again Rachel.
La empresa ha respondido
Vicki and Maddison were exceptional in their service,especially the manager Vicki...they were attentive, thoughtful and genuinely welcoming...they made my day, helping with my choices...Vicki the mana... Ver más
La empresa ha respondido
Lovely girl called Charlotte served me today at the perfume shop metro centre Superdrug. She Was very patient while I decided on my choices, will come by again amazing customer service and very knowle... Ver más
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
c/o Superdrug, Unit 68 Cameron Walk, Metro Centre, NE11 9YR, GATESHEAD, Reino Unido
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Assistant helped with online purchase as item is wanted was not available in store. Was friendly and efficient and a credit to your company

Respuesta de The Perfume Shop - Gateshead SD 543
Rachel was amazing and had so muchbpatience helping me pick my wedding fragrance. Customer service was 100% above and beyond happy bride to be thanks again Rachel.

Respuesta de The Perfume Shop - Gateshead SD 543

Respuesta de The Perfume Shop - Gateshead SD 543
The perfume is beautiful and cheap as chips.

Respuesta de The Perfume Shop - Gateshead SD 543
Sales assistant was very helpful when making my purchase and smelling other aftershave’s and perfumes.

Respuesta de The Perfume Shop - Gateshead SD 543
Vickie was immense and is a pleasure to the company

Respuesta de The Perfume Shop - Gateshead SD 543
Came into store, and jasmine made me feel so comfortable straight away! Outstanding service

Respuesta de The Perfume Shop - Gateshead SD 543
I came into the store looking for a gift for a friend. Katie and Olivia were so helpful in helping me find what I was looking for and I even walked out with something for myself too! 🙌🏼

Respuesta de The Perfume Shop - Gateshead SD 543

Respuesta de The Perfume Shop - Gateshead SD 543
I was served by a lady called Vicki. She is professional, knowledgeable and really helpful. Will call in again. Thank you Vicki.

Respuesta de The Perfume Shop - Gateshead SD 543
Very helpful great prices .. Vicky at metro great

Respuesta de The Perfume Shop - Gateshead SD 543
I just wanted to say a massive, and I mean massive, thank you to Vicki at The Metrocentre! She couldn’t have been more helpful if she tried. Talk about going above and beyond! Thank you so much for making my girlfriend’s birthday so special.

Respuesta de The Perfume Shop - Gateshead SD 543
Vicki and Maddison were exceptional in their service,especially the manager Vicki...they were attentive, thoughtful and genuinely welcoming...they made my day, helping with my choices...Vicki the manager even did a lovely training moment with Maddison which was done so professional and respectfully at the same time...well done ladies, you made my visit much more personal and enjoyable.

Respuesta de The Perfume Shop - Gateshead SD 543
I came to your store in Superdrug yesterday in the hope to find a helpful member of staff as I needed to choose my wedding perfume and I really didn’t know where to start! Alyssia was AMAZING!!! Sooo helpful she took her time to find out what perfumes I like and gave so much advice. Alyssia is very knowledgeable and gave me all what I was looking for in order to choose the correct scent for my big day! It was so nice to chat to her and she took the time to ask about my wedding …. You don’t find service like this anymore Alyssia needs to be recognised for her second to none customer service skills! Thank you so much Alyssia iam so greatful
Lisa x

Respuesta de The Perfume Shop - Gateshead SD 543
I would stay well away from this company I've been ripped off because of the cashier sending a click and collect to the wrong place no managers in store, area manager on the phone absolutely atrocious now I'm £85 down and no product and they aren't interested in helping, phone calls and emails sent still waiting for help absolute con artists stay well away !

Respuesta de The Perfume Shop - Gateshead SD 543
The lovely lady Jasmine was very helpful helped me find what I was looking for. Made me feel very listened to and appreciated as a customer.

Respuesta de The Perfume Shop - Gateshead SD 543
Didn't have perfume in stock, happy to order for me got extra discount with reward card, delivered next day to home great packaging and some nice little testers!

Respuesta de The Perfume Shop - Gateshead SD 543
There is hardly any smell plus it didn't last long

Respuesta de The Perfume Shop - Gateshead SD 543
Ordered in store was quick delivery, very happy with my purchase.

Respuesta de The Perfume Shop - Gateshead SD 543
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