Elaine was brilliant! I told her a small mix of previous fragrances ive worn and was after something along those line but a bit different. She picked out 3 really nice scents that matched what I was a... Ver más
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Unit 124b, The Potteries Shopping Centre, Hanley, ST1 1PS STOKE-ON-TRENT, GB
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Elaine was brilliant! I told her a small mix of previous fragrances ive worn and was after something along those line but a bit different. She picked out 3 really nice scents that matched what I was a... Ver más
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Gill from Hanley Potteries Centre so very helpful. Took time to explain any new perfumes and aftershave that had arrived in store, helped out and explained what we needed to do if we wanted to order... Ver más
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Esther was very helpful helping us find the perfect scent, never rushing and always offering a tester strip of any we were interested in. Helped us find the best deal and we walked away with a scent w... Ver más
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It charge me £3 for collection in person That’s ridiculous. How to charge A COLLECTION!? Very bad service !!!
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 124b, The Potteries Shopping Centre, Hanley, ST1 1PS, STOKE-ON-TRENT, Reino Unido
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I purchased Anais Anais for my friends birthday and she loved it 😊 bought back good memories for her and I'd forgotten how lovely it smelt. I buy all my perfumes from here and you get a couple of samples of other mens and womens perfumes.

Respuesta de The Perfume Shop - Hanley 84
Everybody needs an ester from the hanley store on hand she is a lovely lady very knowledgeable caring and patient lady and always gets you the best deals.. me and my nan visit her on a regular basis and always walk away happy 😊

Respuesta de The Perfume Shop - Hanley 84
We visited the Hanley branch to purchase an aftershave for my son, Esther was more than helpful as well as being really friendly and approachable. Nothing was too much trouble, She offered some great advice and let us know of the offers that were available. All in all it was a very pleasant experience. Thanks Esther!

Respuesta de The Perfume Shop - Hanley 84
Gill in the Hanley store served us today. She took time helping my son choose a fragrance for himself, with perfect patience and understanding, and expert knowledge of the kind of things he liked.
100% recommend Gill for knowledge and customer service excellence.

Respuesta de The Perfume Shop - Hanley 84

Respuesta de The Perfume Shop - Hanley 84
the workers there are always lovely and make me feel most welcome i love that store!!!
I ordering easy and delivery at time .
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