Visited. Middlesbrough hill street store today. Greeted by Nikki. Very. Welcoming.and professional . Lovely. Lady better experience in store. Love the personalised ribbon. Adds that extra touch.... Ver más
La empresa ha respondido
c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU MIDDLEBOROUGH, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Visited. Middlesbrough hill street store today. Greeted by Nikki. Very. Welcoming.and professional . Lovely. Lady better experience in store. Love the personalised ribbon. Adds that extra touch.... Ver más
La empresa ha respondido
I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . T... Ver más
La empresa ha respondido
Nicki was so lovely in helping me change a perfume I bought that didn’t work and she was so kind and helpful!
La empresa ha respondido
Customer service Sales assistant called Ellie was really lovely and friendly, made me feel welcome from the second I walked into store, asked reasonable questions to find out my needs, let me smell... Ver más
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU, MIDDLEBOROUGH, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
came into the store looking for a gift for a friend, was looking for a perfume and really struggling to decide, conor was really helpful in picking out some great options, thanks, will be returning

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Went to buy a gift for my niece. Sukh, who is the sales assistant was very helpful as her customer service was just spot on.

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
I went to the perfume shop and was served by suk and she was amazing and so patient with me as I’m so picky brilliant experience I came away with alien the new one and even went back to get the matching man aftershave

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Lovely helpful perfume gift wrapped beautifully lovely lady x

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Suk was really helpful and friendly, great customer relationship exhibited.

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Amazing service by suk, she helped me pick out a perfect fragrance for my wedding day. Her knowledge on perfumes is commendable. Lovely lady !

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Aneeka is a great help and has excellent customer service.

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Great service by Anika. Very friendly and professional.

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Rachel was great she helped me pick out a new aftershave and her customer service to help customers is amazing, would definitely return to shop again

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Anika served me with kindness and a smile, she also had alot of patience when I was testing samples. Glad you have a respect and lovely person Working there.

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Served by anika
Anika was very helpful at the store gave my loads of different perfume ideas 💡 she took her time picking out the perfumes for me 😀 she is an absolute star
Really recommend going back 😁

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Just visited the store inside Superdrug and had amazing service from Suk. She was very warm, friendly and helpful and didn't rush us or pressure us to purchase. She offered to suggest perfumes for our daughter after learning about her likes. I will definitely be back to purchase from her again. Please pass on our thanks, she's an asset to the company.

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Rachel was great.
The customer service was really good, she was really helpful and made my experience enjoyable!

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Great service from Suk, very helpful and polite. Thank you

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Lovely staff was there with husband yesterday for aftershave however Niki was so accommodating that we ended buying perfume as well

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Excellent customer service... thank you nicky.....

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Connor was very helpful and accommodating and he demonstrated expertise. He also dove onto a stray grenade that was rolled into the shop, shielding me from the blast.

Respuesta de The Perfume Shop - Hill Street Middlesbrough SD 513
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.