lovely experience, I was served by the very supportive and helpful staff Azar. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us g... Ver más
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Localización
Cambiar localizaciónUnit 54, The Shires Shopping Centre, LE1 4FQ LEICESTER, GB
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Consulta las opiniones de los clientes
My mum and I were served by the very lovely and attentive Mark. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us going round and... Ver más
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Mark at the Leicester Highcross store was fantastic. I needed to find a his and hers perfume as a gift and he spent over half an hour helping me find the best perfumes most suited to what I was lookin... Ver más
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I went in knowing I wanted to buy something, I just didn't know what. The staff were very helpful in asking me questions and linking scents to my answers. They took time in making sure I was happy wit... Ver más
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Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 54, The Shires Shopping Centre, LE1 4FQ, LEICESTER, Reino Unido
4,8
Excelente
149 opiniones
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I always shop at the perfume shop in…
I always shop at the perfume shop in highcross Leicester the service I get is outstanding staff are very friendly always greeting with respect and kindness Khalid is one of the most helpful he always approaches me and supports me with anything tells me the offers they have as well as Cara best service ever received.
3 de febrero de 2025
Opinión espontánea
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Fantastic service from Andrea, Leicester Highcross…
I visited the Leicester Highcross centre Perfume Shop with my wife today. We wanted a new fragrance each, and had fantastic service from the store manager, Andrea. Even at a busy time, she was incredibly helpful, insightful with different fragrance types, and we left the store with a number of products each. I work in a services environment and rarely do I see such wonderful, kind, knowledgeable service as we did today from Andrea. A credit to the company.
25 de enero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Leicester 42
Thank you for your kind review! We are delighted to hear about your positive experience at our Leicester Highcross centre location. We are thrilled that you and your wife were able to find new fragrances that you love. We are proud of our team and appreciate your kind words about Andrea's exceptional service. We are committed to providing our customers with the best possible experience, and we are glad that Andrea was able to exceed your expectations. We look forward to welcoming you back to our store soon.
Kind regards,
Sharain
The Product arrived in good time
The Product arrived in good time, just before Christmas. It was well wrapped. Delivery information was always timely. Price was good too. would happily use again.
21 de diciembre de 2024
Arrived very quickly and loved the…
Arrived very quickly and loved the perfume
27 de diciembre de 2024
Store manager for this shop extremely…
Store manager for this shop extremely unhelpful to support and help to return 2 items. This due to me getting a new card from bank. Only on Monday 23 December pm . Store manager in my view extremely rude and very unhelpful I. Her approach over return. She trying to argue fact over receipt status refund policy. When I quized her she when on to a different policy . After me requesting a copy of this policy it was declined. Also requested area manager information this was declined to. Not very surprised at all.
The over first time experience outrageous and poor and I question ❓ if store manager fit enough to be in charge of store
I would even give 1 star rating if I could.
It's was clear from my experience on Monday that all they were bothered about sales.
Even when I showed bank statements she still refused to refund it.
23 de diciembre de 2024
Opinión espontánea
Well done
The girl at the till was amazing ! Serving, wrapping, advising all on her own and with a smile on her face in a very busy shop! She was brilliant
12 de diciembre de 2024
Great service
Great service, product was sold out in store. The sales assistant ordered the product and had it delivered to my home address for free. Brilliant thank you
1 de diciembre de 2024
Excellent service didn’t have the…
Excellent service didn’t have the bottle I wanted in stock so ordered for home delivery received it 2 days later. Highly recommend.
1 de diciembre de 2024
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