Kim was amazing very approachable and polite and a very hard worker and is very knowledgeable and helped me with everthing I needed. Thanks Kim love Karis x
La empresa ha respondido
Unit 330B, Almondvale South, The Centre, EH54 6NB LIVINGSTON, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Kim was amazing very approachable and polite and a very hard worker and is very knowledgeable and helped me with everthing I needed. Thanks Kim love Karis x
La empresa ha respondido
Thank you to lorna in the almondvale south shop Livingston. She could not have been more helpful or patient. When in for aftershave for my son and she helped me pick one and I ended up buying a few ot... Ver más
La empresa ha respondido
5 star customer service!!!! 10th November 2025, at the Livingston store in the elements, I was helped by a girl called Kirsty and the customer service I received from this girl was phenomenal! She wa... Ver más
La empresa ha respondido
Courtney was amazing and so helpful she was patient with us today. My dad wanted to get my mum a lovely perfume that she will love for her birthday . She was so helpful with helping us choose the p... Ver más
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 330B, Almondvale South, The Centre, EH54 6NB, LIVINGSTON, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Visited Livingston shop and had the best service by Aurora. She was professional and amazing. Had Best experience
Kim Was amazing, great service couldn’t have asked for better!
Kim was amazing very approachable and polite and a very hard worker and is very knowledgeable and helped me with everthing I needed.
Thanks Kim love Karis x

Respuesta de The Perfume Shop - Livingston 300
The staff member was really attentive and suggested other perfumes considering she was young she gave great information I was very impressed so I asked her name to write a review. Well done Jessica we had a great experience.

Respuesta de The Perfume Shop - Livingston 300
Thank you to lorna in the almondvale south shop Livingston. She could not have been more helpful or patient. When in for aftershave for my son and she helped me pick one and I ended up buying a few other bottles of perfume due to her being so lovely!

Respuesta de The Perfume Shop - Livingston 300
Lovely helpful ladies. Laura and Courtney takes there time to help

Respuesta de The Perfume Shop - Livingston 300
Fast delivery, well packed good 👍 always decent deals on thanks

Respuesta de The Perfume Shop - Livingston 300

Respuesta de The Perfume Shop - Livingston 300
5 star customer service!!!!
10th November 2025, at the Livingston store in the elements, I was helped by a girl called Kirsty and the customer service I received from this girl was phenomenal! She was so helpful and was so welcoming! She made me feel very comfortable and customer service like this shouldn’t go unnoticed! When I left I told her I’d be leaving a review so I hope she sees this or this good review is passed on to the store! Thank you again

Respuesta de The Perfume Shop - Livingston 300
Courtney was amazing and so helpful she was patient with us today. My dad wanted to get my mum a lovely perfume that she will love for her birthday . She was so helpful with helping us choose the perfect gift set and very friendly when she was doing us a wee package. Would highly recommend and definitely coming back for more !

Respuesta de The Perfume Shop - Livingston 300
Excellent service by Mason. Happy to recommend him at The Perfume Shop in Livingston shopping mall.

Respuesta de The Perfume Shop - Livingston 300
Katrina was very helpful in picking out a scent to help match my expectations, especially when I didn't quite know what I was looking for.

Respuesta de The Perfume Shop - Livingston 300
Ewa was very patient and assisted us in finding the right perfume. We had come from another shop and got bad service. Ewa’s service was refreshing

Respuesta de The Perfume Shop - Livingston 300
I was served by the lovely Liam who couldn't have been more helpful, must have tested half the shop before deciding on what perfume to take on holiday! I am one very happy customer!

Respuesta de The Perfume Shop - Livingston 300
I stopped in to buy a birthday gift for wife and the perfume shop had the exact brand I was looking for and when I was paying it was cheaper than online as they where giving a discount and they lady also asked if I would like it wrapped so all round good service and a good price

Respuesta de The Perfume Shop - Livingston 300
I was served the other day by Fatima at the Livingston store. I wanted a refil bottle for taking on holiday and I hadn't appreciated that you can buy a bottle and they will actually fill it for you! She was SO helpful in assisting me in something to choose. All a very positive and enjoyable shopping experience

Respuesta de The Perfume Shop - Livingston 300

Respuesta de The Perfume Shop - Livingston 300
Isabell was fantastic. Spent lots of time helping narrowing down aftershave’s. How customer service should be

Respuesta de The Perfume Shop - Livingston 300
I'm a tourist from Minden, Germany. I was looking for a very special perfume because I had a very romantic dinner night with my now!! fiancé. When I went to the perfume shop in Livingston, Mason was able to help me in the best way possible. I told him what notes I like and what I was looking for and I wanted something that not everybody else has. He gave me several options and he was so nice and really kind and helpful. I felt very welcome here. My new favorite perfume: Zadig and Voltaire this is her!!!! I am obsessed! Thank you Mason!

Respuesta de The Perfume Shop - Livingston 300
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.