The Perfume Shop Llanelli is always a great experience. Friendly staff, a tidy store, and a brilliant range of fragrances at good prices. Whether you’re treating yourself or buying a gift, you’re look... Ver más
La empresa ha respondido
Unit 6B Trostre Retail Park, SA14 9UY LLANELLI, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The Perfume Shop Llanelli is always a great experience. Friendly staff, a tidy store, and a brilliant range of fragrances at good prices. Whether you’re treating yourself or buying a gift, you’re look... Ver más
La empresa ha respondido
I went in for a mooch and got talking to a lovely lady I belive was named Bonnie , she was not only attentive to my every need but also full of wisdom and great choices so much so that I have changed... Ver más
La empresa ha respondido
I went shopping for something for my wife, I don’t like not knowing what I’m shopping for.. Bonnie at the perfume shop was so friendly and helpful and I ended up leaving with a bag full of gifts whic... Ver más
La empresa ha respondido
Went in to look for a daily cologne and was served by a lady called Yvonne, what a great assistant,gave me good advice,helped with me choosing one that smells great and great value for money.. Great... Ver más
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 6B Trostre Retail Park, SA14 9UY, LLANELLI, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Bonnie and Yvonne were absolutely amazing in helping us choose our wedding scent. Such lush girls and spent ages helping us select what was right for us! Highly recommend xxx

Respuesta de The Perfume Shop - Llanelli 297
Visited the perfume shop in Trostre on Thursday the 31st and met the amazing Helena.
Incredible customer service, friendly.
Helped me with a purchase for my fiance then spent the next 20 minutes going through as many fragrances that ,contained patchouli, as she could find after mentioning it was my favourite.
We spoke about our Italian heritage.
We decided on the new dolce and gabbana fragrance light blue 'capri in love'. Perfection.
Loads of sample fragrances were added for my fiance and myself.
Helena is an incredible asset to the company. You know you've had an incredible experience when your not telling people what you brought and how much but the experience you recieved.

Respuesta de The Perfume Shop - Llanelli 297
Visited your Llanelli store in Parc Trostre. Was greeted by the wonderful Bonnie. Bonnie was amazing. Such a friendly welcoming staff member. She was patient with myself and my parents. She's very knowledgeable. Couldn't have some better in the job.
Thank you so much Bonnie. You have us the best experience.

Respuesta de The Perfume Shop - Llanelli 297
I was served yesterday afternoon by a most helpful lady called Helena. She was so knowledgeable and took her time and didn’t rush me to choose a gift for my Mother. I told her what she usually liked and then came up with a new perfume suggestion so I took a chance bought it and gave to her and all I can say is her reaction was perfect! Her words ‘nicest ever had’. So thank you so much Helena and I did say I would let you know if she liked it and she LOVED it! I’ll definitely come back to you again

Respuesta de The Perfume Shop - Llanelli 297
I bought Explorer Extreme EDP today. Bonnie at Llanelli was super helpful, smiling, and helped us find the right perfume. You're the best, Bonnie, and I'll be back.

Respuesta de The Perfume Shop - Llanelli 297
Great service from Helena today instore in Trostre. Asked if needed help and gave us a wide range of testers, gave some advice re Marc Jacobs range and the beautifully gift wrapped and ribbon tied my two fragrances. Very friendly and also chatty and knowledgable. Thanks!

Respuesta de The Perfume Shop - Llanelli 297
This is what you call proper service, nice greeting, really helpful member of staff, did her best to accommodate my requirements, which gave me value for money and a nice smile, well done Marie R. of the llanelli branch at Trostre. 10/10

Respuesta de The Perfume Shop - Llanelli 297
went to the perfume shop in llanelli and was greeted by bonnie who made our experience the best was grabbing different scents for us to smell which is nice when you initially go in for a certain scent and may end up finding something else you like so it was really nice to have them options and had so much patience for all our questions always had a smile on her face and so willing to help

Respuesta de The Perfume Shop - Llanelli 297
The perfume shop is my favourite shop ever, they are so generous with there free gift lovely staff especially a lady named Bonnie very understanding tells and shows you the best offers.

Respuesta de The Perfume Shop - Llanelli 297
The staff (Bonnie & Casey) were really helpful.
Acknowledged when entered the store
Budget of £ 30.00 landed up spending £100.00.
I'll be calling again

Respuesta de The Perfume Shop - Llanelli 297
I was served by Helena, what a beautiful lady. Smiled as soon as I walked in, was so knowledgable about all the perfumes. I wanted a perfume for my husband and he’s so fussy, she made it a lot easier for me to narrow down to one perfume and it’s definitely the right choice.
Thank you so much lovely, keep being you.. we need more helpful and happy people like you in this world :)

Respuesta de The Perfume Shop - Llanelli 297
Helena was very helpful with my perfume purchase today and helped guide me to my perfect perfume!

Respuesta de The Perfume Shop - Llanelli 297
I went to the Llanelli store to look for a new scent and Bonnie who served me was very helpful with it all. Would 100% recommend this store to other people

Respuesta de The Perfume Shop - Llanelli 297
Helena was outstanding, couldn't have helped more, really friendly, patient, helpful and happy, made me feel at ease there.

Respuesta de The Perfume Shop - Llanelli 297
Great customer service from Hayley . She was very helpful and knew what sh was doing. Thank you will be back .

Respuesta de The Perfume Shop - Llanelli 297
I had a fabulous experience in this shop the customer service is very good the assistant Hayley was very attentive and gave good advice on the perfume I was after.

Respuesta de The Perfume Shop - Llanelli 297
Hayley who served me and my husband was very friendly and helpful at Parc trostre retail park llanelli

Respuesta de The Perfume Shop - Llanelli 297
Bonnie was an absolute delight truly a standout talent in her field. Her knowledge of colognes and perfumes is nothing short of encyclopedic; she knew everything there was to know about every scent on the shelf. As someone with a notoriously terrible sense of smell, I was grateful for her patience and guidance. She took the time to understand what I liked (or thought I liked) and helped me choose a few incredible sprays that I wouldn't have picked on my own. Her professionalism, warmth, and spot-on recommendations made the whole experience not just easy but enjoyable. Without a doubt, I’ll be returning to see Bonnie for her expertise and for the confidence she gave me in finally smelling good!
Bonnie has amazing customer service. Not pushy, had great recommendations. Will definitely go back here

Respuesta de The Perfume Shop - Llanelli 297
We popped into the Parc Trostre store in Llanelli today and were greeted by two smiley ladies. Had pleasant interactions with both ladies whilst my husband and I browsed the store.
Unsure on what to purchase on this occasion, Helena stepped in to assist. She was personable, friendly and knew her fragrances. She was so lovely and absolutely gorgeous. We enjoyed chatting with her without feeling rushed at all. Her positivity
and helpfulness was amazing.
We purchased 2 perfumes, 2 aftershaves and a set of 3 atomisers. We only went in for an aftershave. Helena's customer service was exceptional and she truly is an asset to the Llanelli store. We will definitely be returning soon to make more purchases. Thank you.

Respuesta de The Perfume Shop - Llanelli 297
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.