Visited with no idea of what I actually wanted, I really put Liv & Charlie through their paces going back and forwards helping find something i liked. Nothing was too much trouble and their customer s... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 69, McArthur Glen Designer Outlet Village, St. Nicholas Avenue, YO19 4TA FULFORD, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Liv was brilliant, wasn't going to buy anything but Walked away with bag full of perfumes . Excellent service
La empresa ha respondido
Ella was absolutely amazing! Purchased some gifts the other day and had the joy of being served my Ella. She was absolutely amazing, extremely knowledgable, made lots of friendly conversation and di... Ver más
La empresa ha respondido
Looking for some new aftershave and greeted by two lovely young ladies who left me to look around before approaching me and asked if I was ok. Told them what I was looking for and given various optio... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 69, McArthur Glen Designer Outlet Village, St. Nicholas Avenue, YO19 4TA, FULFORD, Reino Unido
4,7
Excelente
67 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Liv was brilliant
Liv was brilliant, wasn't going to buy anything but Walked away with bag full of perfumes .
Excellent service
19 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited with no idea of what I actually…
Visited with no idea of what I actually wanted, I really put Liv & Charlie through their paces going back and forwards helping find something i liked. Nothing was too much trouble and their customer service was second to none, super friendly and made it a really lovely experience.
8 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great little shop
Great little shop, polite & helpful staff, Thankyou :)
24 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
Amazing walked in and they helped straight away
20 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
Came into the store and was greeted by Ryan , who was helpful, friendly and informative, He gave me some great advice and I left very happy with my purchase! I would definitely buy from here again.
17 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ellie was really patient and provided…
Ellie was really patient and provided us with many samples until we hit the right one.
17 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Mollie above and…
Great service from Mollie above and beyond and it is lovely to enter a shop with staff smiling well done mollie
17 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
5⭐️ Great service
Great service from Ryan, recommended a great fragrance to me and my friends. 5⭐️ ( gave me the huzz 😉😂 )
16 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ryan who served us was lovely and…
Ryan who served us was lovely and helpful
16 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
An amazing experience as a first time buyer
It was my first visit to the shop today to buy a perfume, and I had a wonderful experience. I was greeted with a smile by Oliviamae, who was really polite and helpful. She introduced me to a wide range of fragrances and thoughtfully guided me through testing them.
7 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful & friendly lady
I visited the store on Friday 3rd April with my family. I purchased an perfume for my sisters birthday.
I was greeted by Grace who was so very helpful in helping choose a fragrance. She was professional and patient as there is nothing worse than pushy sales people and I ended up buying 2 bottles in the end! Thankyou Grace!
3 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ryan was very pleasant
Ryan was very pleasant, patient and helpful and fun to chat with. 10/10.
3 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Came into the perfume shop recently with no idea what to buy. I was served by a young girl called Grace, she was very polite and smiley, offered to gift wrap my purchase as it was a gift for a friend. She was very helpful in finding me a suitable fragrance with the limited information I had based on my friends likes/dislikes. Great customer service
23 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ella was super helpful!
Came into this store clueless, but was greeted by this lovely girl who was super friendly and genuine! Ella was patient with all my needs and questions, and helped me find the perfect gifts, which I stupidly left till the day before. As someone who does all my shopping online, due to anxiety, Ella made me feel at ease. She wrapped my purchases whilst asking me about my day and even cracked a few jokes. I will definitely be returning, as I have never felt this comfortable in a shop before! Thank you Ella!
24 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
jess greeted me with a huge smile and…
jess greeted me with a huge smile and seemed very welcoming she helped me out so so much !! i couldn’t recommend this shop more she was so lovely and kind , what a stunning girl !!!
24 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff in there are so lovely and…
The staff in there are so lovely and greeted me with a warm welcoming smile and made the shopping experience very enjoyable
24 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Looking for some new aftershave and greeted by two lovely young ladies who left me to look around before approaching me and asked if I was ok. Told them what I was looking for and given various options and testers. Chose one of their recommendations and left happy.
23 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ella was absolutely amazing
Ella was absolutely amazing!
Purchased some gifts the other day and had the joy of being served my Ella. She was absolutely amazing, extremely knowledgable, made lots of friendly conversation and did an excellent job at gift wrapping my purchase. She even included freebies! Absolutely amazing experience with this store - one staff member can really improve the entire feeling of the store and truly improve your shopping experience. Thank you!
19 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came to the store today to be greeted…
Came to the store today to be greeted by Jess & Ellie. They were absolutely amazing and their knowledge made my purchase so much easy and they went above and beyond to help. Thank you ladies for your wonderful and caring help.
23 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - MAG York 366
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.