Visited the Maidstone store today and can honestly say customer service still exists! Julie and Jackie took there time with us let us try multiple fragrances no pressure and was just a really great ex... Ver más
La empresa ha respondido
Localización
Cambiar localización367 Dukes Walk, The Chequers Centre, ME15 6AS MAIDSTONE, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The team is always so helpful and welcoming. Most items are standard retail price, but it is well worth keeping an eye out for their special offers because when they have a deal on, it's brilliant.
La empresa ha respondido
The item arrived on time but unfortunately the envelope was not stuck all the way down and the box inside was a little battered which was disappointing as it was a present.
La empresa ha respondido
I wanted to purchase vegan perfume and had researched a few that I wanted to test. Julie helped me narrow down my list but also recommended some others I hadn't realised were vegan. She was very patie... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
367 Dukes Walk, The Chequers Centre, ME15 6AS, MAIDSTONE, Reino Unido
4,6
Excelente
26 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Happy customer
Wonderful shop ,happy to help to customer,big choise of parfume with different size ,excellent quality.
8 de diciembre de 2024
Amazing customer service
Bought some perfume here on Black Friday deals and the 2 assistants were so lovely and helpful one lady called Jackie and I think the other lady may have been Julie. they were so patient with me after I tried nearly every perfume in the shop thank you so much ladies 😊 a credit to the company
(From the couple with the baby twins)
29 de noviembre de 2024
Opinión espontánea
The ladies in the shop
The ladies in the shop, Jackie and juli, were so helpful to us. It was a nice purchase and I’m definitely going back the next time I need perfumes
29 de noviembre de 2024
Opinión espontánea
Package turned up on time as promised…
Package turned up on time as promised and no damage to items being perfume, so very good
1 de diciembre de 2024
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.