Devonte at The Perfume shop marble arch gave me a great service and support to select my perfume. Highly recommend!
La empresa ha respondido
Localización
Cambiar localizaciónc/o Superdrug, 508-520, Oxford Street, W1C 1NB LONDON, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
What a joy to shop perfume 😍 I have a deep love for fragrances and Cristina and her gentleman colleguea ( forgive me I didn't manage to catch you're name ) you both were incredible and so kind! I co... Ver más
La empresa ha respondido
Amazing women hosntly helped me buy a valentines gift for my boyfriend first century I bought it immediately no headache no smelling 100 different perfumes. Marble Arch by rukshar
La empresa ha respondido
Very good product I bought it for my use and I loved it although I have another perfume brand this is the best and lasts all day I recommend it.
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
c/o Superdrug, 508-520, Oxford Street, W1C 1NB, LONDON, Reino Unido
4,8
Excelente
37 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lumila at Marble arch helped me pick…
Lumila at Marble arch helped me pick out the best birthday perfume at a great discount🙌🏽
7 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Marble Arch SD 556
Hi,
Thank you for your kind review. We appreciate you!
The Perfume Shop.
The best service 🌟🌟🌟🌟🌟 received from…
The best service 🌟🌟🌟🌟🌟 received from Cristina from Marble Arch branch.
3 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Marble Arch SD 556
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Mrs F Y
Today, I met amazing Christina from marble arch branch, she the most helpful and supportive in every way possible
13 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Marble Arch SD 556
Thank you for your positive review!
The Perfume Shop.
Branch
Branch: Marble Arch
I was served by Rukshar, she was very helpful and kind
1 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Marble Arch SD 556
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Great personal experience
Rukshar helped me today at the Marble Arch branch. She was fantastic and helped me find something that fits my criteria. She was very knowledgeable and provided a great service. This was my first time at the branch, I normally go to the Victoria one, but since that is now closed, I'll be returning to the Marble Arch branch in the future!
30 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Marble Arch SD 556
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Respuesta de The Perfume Shop - Marble Arch SD 556
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Marble arch Nusrat
Nusrat was very helpful while I was choosing my fragrance. She was very sweet and helped me pick out the perfect perfume for my wedding day. She helped me make my wedding day much more special.
24 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Marble Arch SD 556
Hi,
We are thrilled to hear about your positive experience! It's wonderful to know that you had such a great time choosing your fragrance with Nusrat. We strive to provide our customers with exceptional service, and we're delighted that she was able to help you find the perfect perfume for your special day.
We are so happy that she made your wedding day even more memorable.
Kind regards,
Sharain
Special shout-out to Nusrat at the…
Special shout-out to Nusrat at the Marble Arch branch! She was so helpful and patient with helping us choose a range of perfumes. She was very knowledgeable on the offering and helped us narrow down our options.
22 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Marble Arch SD 556
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
I highly recommend Marble Arch branch
I highly recommend Marble Arch branch, Muhammad and Cristina delivered excellent customer service to me. I am happy with the service and the scents they recommended to me, also have spoiled with some nice gifts and 20% discount.
21 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Marble Arch SD 556
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Rukshas’ customer service is…
Rukshas’ customer service is phenomenal, i went to find a gift for my wife with my daughter and after helping us pick out the perfect scent she went above and beyond by spraying the gift wrapping and personalising the ribbon before finally handing us free perfume samples, you can tell she loves her job and she deserves praise for it, thanks Rukshas!
16 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Marble Arch SD 556
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Exceptional Service and a Wonderful…
Exceptional Service and a Wonderful Experience!
I recently visited the perfume shop (Marnle Arch)
and had an amazing experience. From the moment I walked in, the staff was incredibly welcoming and attentive. They took the time to understand my preferences and helped me find the perfect fragrance. Their knowledge about the perfumes was impressive, and they guided me through various options without any pressure.
I especially appreciated how they made me feel valued as a customer. It’s rare to find such personalized service these days. I left the store not only with a beautiful fragrance but also with a smile on my face. I highly recommend the perfume shop at Marble Arch to anyone looking for a new scent and a fantastic shopping experience!
Thank you to Rukshar and her colleague for taking such great care of me! Bless
15 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Marble Arch SD 556
We are thrilled to hear about your wonderful experience at our Marble Arch location! It's fantastic to know that you felt so welcomed and appreciated by our staff. We strive to create a personalized and enjoyable shopping experience for every customer, and it's heartwarming to hear that our team exceeded your expectations.
We are incredibly proud of our team's passion for fragrance and their dedication to providing knowledgeable and friendly service. We are delighted that you found the perfect scent and left with a smile on your face. We value your kind words and appreciate you taking the time to share your positive experience.
Kind regards,
Sharain
The Perfume Shop Team
Cristina and Rukshar from Marble Arch
Cristina and Rukshar from Marble Arch
Great costumer services as I have been served with great knowledge and very supportive way during my delivery collection
15 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Marble Arch SD 556
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Visited The Perfume Shop Marble Arch
Visited The Perfume Shop Marble Arch, Rukshar served me reat well I was provided Excellent service , her customer service behaviour was outstanding loved the experience will visit again.
8 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Marble Arch SD 556
Hello,
Thank you for your kind words! We are so happy to hear that you had such a positive experience at our Marble Arch shop. We strive to provide excellent customer service and are delighted that you were so pleased with the assistance you received. We appreciate your feedback and hope to see you again soon.
Kind regards,
Jasmyn
I love going to the perfume shop in…
I love going to the perfume shop in Marble Arch. They have great staff and a big thank you to Cristina . She is amazing, she knows the perfume I like and she always take good care of me whenever I walk in to buy my perfume (viva la Vida, juicy couture ) . She is very kind, patient, always smilling and it’s really nice to have shop assistant like this .
27 de enero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Marble Arch SD 556
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Amazing team .
Amazing team .. handling people with smile and provide with all needs
Most perfumes are from big brands .. with reasonable prices and frequent offers during the year.. they provide with membership card as well for further discount ..
6 de enero de 2025
Respuesta de The Perfume Shop - Marble Arch SD 556
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
⭐️⭐️⭐️⭐️⭐️
I been in Marble arch store and I have been served by lovely lady Anam (such a helpful lady). Thank u Anam
21 de diciembre de 2024
Opinión espontánea
I like
Very good product I bought it for my use and I loved it although I have another perfume brand this is the best and lasts all day I recommend it.
2 de diciembre de 2024
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.