Customer service is amazing. All the workers are so kind and are really helpful and give great tips when it comes to fragrances and perfumes. Great prices and is my go- to number 1 shop for fragrances... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónKiosk 6, Whitewater Shopping Centre, W12 D268 NEWBRIDGE, IE
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Suzanne from the Newbridge store was nothing short of spectacular. She was incredibly patient and kind and all of her added finishing touches made purchasing a 75th birthday gift for my grandmother so... Ver más
La empresa ha respondido
Hit and miss with the staff. First experience was bad during busy Christmas period but last experience was amazing. She went out of her way to explain savings and provided free gift. My advice is go w... Ver más
La empresa ha respondido
suzanne in the newbridge store was extremely helpful and kind. i’ve redeemed my loyalty points and obtained my free gift thanks to her for letting me know! she also informed us of the lovely recycling... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Kiosk 6, Whitewater Shopping Centre, W12 D268, NEWBRIDGE, Irlanda
4,9
Excelente
137 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Thanks Annmarie and Olivia
I'm extremely happy with the service from Annmarie and Olivia in the Newbridge branch. They were both lovely to deal with and helped me with my online order. They also wrapped the purchase I made for my nephew using a personalised ribbon...I'm looking forward to giving it to him.
1 de octubre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Anne Marie in the newbridge store was…
Anne Marie in the newbridge store was so helpful and lovely to deal with she made our choice painless
27 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Suzanne in the Whitewater Store
Suzanne in the Whitewater store had exceptional customer service and really helped me with my purchases! She wrapped my gift beautifully. Thanks so much to the girls!
25 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Great service by a lovely lady called…
Great service by a lovely lady called Susan.
23 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Suzanne was extremely helpful & gave…
Suzanne was extremely helpful & gave excellent customer service. I will recommend The Perfume shop in Newbridge to everyone.
10 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Very good customer service from Suzanne
Very good customer service from Suzanne
4 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Newbridge store
Suzanne from the Newbridge store was nothing short of spectacular. She was incredibly patient and kind and all of her added finishing touches made purchasing a 75th birthday gift for my grandmother so simple and personal. She went above and bottoms. Will definitely be asking for her in store upon my next visit. 5 stars all the way
4 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Had the most amazing experience with…
Had the most amazing experience with Suzanne. The selection of perfumes is outstanding and Suzanne had amazing knowledge on each perfume and was able to help me find a perfume to suit my style. Left with an amazing perfume and will definitely be coming back!
4 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Suzan and Olivia in the newbridge store…
Suzan and Olivia in the newbridge store had excellent customer service and were extremely considerate !
4 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Suzanne and Olivia
Suzanne and Olivia were great help
Took there time to find a fragrance I wanted were very welcoming
29 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Suzanne was amazing
Suzanne was amazing, helped us get the perfect present and went above and beyond for the experience to be pleasant! Great experience, shop was immaculate too!
29 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hello,
We're happy to hear that you had such a positive experience! We truly appreciate your kind words about the assistance you received and the shop's cleanliness. Thank you for your feedback!
Kind regards,
Jasmyn
The Perfume Shop
Was in with Susan and she was…
Was in with Susan and she was absolutely amazing so helpful and so kind, did exactly what I wanted and just outstanding, thank you again Susan ❤️
29 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hello,
We're so happy to hear that you had such a positive experience! We appreciate your kind words and are grateful for your recognition of our team's dedication.
Kind regards,
Jasmyn
The Perfume Shop
Amazing experience
A huge thank you to Suzanne at The Perfume Shop in Newbridge!
My mom and I visited your store yesterday, and we were extremely impressed by the service we received. We were looking for a new scent for my mom, and Suzanne was an absolute superstar. She was patient, listened carefully to what we wanted, provided genuinely insightful advice, and made the entire process enjoyable. Thanks to her amazing help, we found the perfect fragrance.
26 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hello,
We appreciate your positive feedback! We're happy to hear that you and your mom had such a great experience in our Newbridge store. It's wonderful knowing that our team member provided such helpful and patient service to you both.
Kind regards,
Jasmyn
The Perfume Shop
Suzanne was very helpful today and in…
Suzanne was very helpful today and in helping us choose the best perfumes to buy ! I will definitely be returning !
22 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hello,
We're happy to hear that you had a great experience and that our team member was so helpful in finding the perfect perfumes for you. We appreciate your feedback and look forward to your return!
Sincerely,
Jasmyn
The Perfume Shop
Respuesta de The Perfume Shop - Newbridge 171
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Excellent Customer service
Susan was a fabulous help to me today and gift wrapped my purchase beautifully,thank you for a great customer service experience
18 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Thank you Suzanne!!!
I was buying a birthday present for my friend and Suzanne was so helpful. Made sure we took a box without a price sticker on it as to not damage the box when taking it off and gift wrapped it with a bow. Also offered up some samples and was super helpful and friendly. Made the experience of buying a present less stressful.
17 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Respuesta de The Perfume Shop - Newbridge 171
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
My experience at the perfume shop was…
My experience at the perfume shop was very good as Suzanne was very polite and helpful as I learned a lot from this and I’m really happy
17 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Suzanne gave me a very pleasant…
Suzanne gave me a very pleasant experience educating me in the world of fragrance,she taught me the 4 levels of fragrance intensity from eau de toilete to elixir and also showed me how to find the prices of the fragrances online
17 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newbridge 171
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.