Went to buy a birthday present for a friend. Deborah was so friendly helpful. She seemed genuinely interested and even gift wrapped my purchase. Thank you.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 52, The Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ NEWRY, IE
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Consulta las opiniones de los clientes
I went in to the perfume shop looking to buy my partner a fragrance for his birthday. Monica and Kyle where both working and they both where giving me recommendations of what they liked. They both we... Ver más
La empresa ha respondido
I just wanted to reach out to say how lovely Monica and her team in Newry are. Every time I go into the shop they remember my scent of choice and when I try any of the new perfumes ,Monica is so knowl... Ver más
La empresa ha respondido
I popped into the Newry Store, got speaking to Sarah and honestly so helpful. She provided some really good recommendations on new scents. Absolutely fantastic at what she does.
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 52, The Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ, NEWRY, Irlanda
4,4
Excelente
30 opiniones
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Went to buy a birthday present for a…
Went to buy a birthday present for a friend. Deborah was so friendly helpful. She seemed genuinely interested and even gift wrapped my purchase. Thank you.
25 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Newry 157
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I am not happy how I am still being…
I am not happy how I am still being treated
Oreeer and cancelled my order and still have not received money back
6 de agosto de 2026
Respuesta de The Perfume Shop - Newry 157
Hello Victor,
I am sincerely sorry to hear that you remain unhappy with your experience and completely understand your concern, particularly while you are still waiting for your money to be returned.
Having looked into this for you, I can see that our team made you aware that unfortunately the delivery address provided on the order could not be recognised by the courier. As a result, the parcel could not be successfully delivered and is now being returned back to us.
Unfortunately, we are unable to amend delivery details once an order has been placed due to our automated fulfilment process. Once the parcel has been received back at our warehouse, the return will need to be processed. We advise allowing up to 14 working days for this process, however, please be assured that this is a guideline and your return may be processed sooner. Once completed, your refund will be progressed accordingly.
I completely appreciate that waiting for the parcel to make its way back to us before the refund can be completed is frustrating. Please be assured that we are here to support you throughout the process and want to ensure this is resolved for you as soon as we are able to do so.
Please accept my sincere apologies again for the inconvenience and disappointment caused, and thank you for your patience and understanding while the parcel is returned and processed.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Newry 157
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
I popped into the Newry Store, got speaking to Sarah and honestly so helpful. She provided some really good recommendations on new scents. Absolutely fantastic at what she does.
17 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Newry 157
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great price and offers on alot of top…
Great price and offers on alot of top quality perfumes,really fast delivery service,will be back again soon 👍
24 de abril de 2026
Respuesta de The Perfume Shop - Newry 157
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
5 star service
As soon as I walk in to store I was met by a smile and asked if I needed any help. Debbie was so helpful and polite I will most definitely be back to shop there again.
23 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Newry 157
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went in to the perfume shop looking fragrance for my partner
I went in to the perfume shop looking to buy my partner a fragrance for his birthday. Monica and Kyle where both working and they both where giving me recommendations of what they liked. They both were extremely helpful and helped me pick out a Jean Paul Gaultier fragrance. I had it wrapped up with a ribbon and it was a great success because my partner loved the scent. Lovely experience with them both would definitely be back
1 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Newry 157
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a wonderful experience with Monica
Had a wonderful experience with Monica, Linda and Kyle. Advised me on what scent would suit a family member. Great friendly service and full of craic!
21 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Newry 157
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I just wanted to reach out to say how…
I just wanted to reach out to say how lovely Monica and her team in Newry are. Every time I go into the shop they remember my scent of choice and when I try any of the new perfumes ,Monica is so knowledgeable about their ingredients. I find the atmosphere in the shop makes you feel very special and loved ❤️
21 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Newry 157
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Newry 157
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Perfect experience
It was so easy to order the perfume I wanted in the shop. And when it arrived I asked if it could be wrapped. I loved being able to choose the text for the ribbon and have it wrapped there and then.
The staff were amazing and really helpful. I couldn’t have asked for better service.
4 de diciembre de 2025
Respuesta de The Perfume Shop - Newry 157
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
fast delivery and well packed
29 de noviembre de 2025
Respuesta de The Perfume Shop - Newry 157
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
I bought some gifts yesterday and…
I bought some gifts yesterday and Debbie looked after me in the buttercrane branch in newry. The shop was extremely busy but Debbie took her time and made sure I was treated like royalty.
29 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newry 157
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Was in the perfume shop buttercrane
Was in the perfume shop buttercrane, I was looking for fragrance with my boyfriend for holidays. Kyle was very helpful and informative we were very happy with our service
16 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newry 157
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
The staff in Newry could not have been…
The staff in Newry could not have been more helpful brilliant service
2 de septiembre de 2025
Respuesta de The Perfume Shop - Newry 157
Hi,
Thanks for your lovely review!
The Perfume Shop
Was in the buttercrane store Monica was…
Was in the buttercrane store Monica was so lovely and so kind and helped me pick the perfect scent for a birthday present.
She was amazing!!!!!!
5 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newry 157
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Respuesta de The Perfume Shop - Newry 157
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
After shopping in the newry buttercrane…
After shopping in the newry buttercrane store today, sales assistant Athena was very helpful and overall made my shopping experience excellent! Overall all the staff was very friendly!!
15 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newry 157
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Respuesta de The Perfume Shop - Newry 157
Thank you for your positive review!
The Perfume Shop.
i loved the customer service that one…
i loved the customer service that one of the lovely employees called Linda delivered to us
good guide
24 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Newry 157
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
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