Steph, in Northampton was not only lovely, personable and helpful but helped me to create a special moment with the personalised ribbon for my daughter’s 18th birthday. The perfume was a present but... Ver más
La empresa ha respondido
Localización
Cambiar localización27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB NORTHAMPTON, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Excellent service and genuinely lovely Ayush at Northampton branch! We had such a warm and welcoming experience. He wasn’t just another salesperson trying to make a sale — he was genuinely helpfu... Ver más
La empresa ha respondido
I had a great experience shopping at Northampton - the Perfume Shop. I normally have a very senstive nose as strong scent makes me sneez a lot. But the guy who served us( Sabeel his name was ) was v... Ver más
La empresa ha respondido
I was served by Steph and she helped me pick out the perfect scent for my step dad and also gave us some samples to take home, lovely experience.
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB, NORTHAMPTON, Reino Unido
4,8
Excelente
72 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing customer service!
Went into the store in Northampton to polity greeted by Leanne! Customer service was excellent, every question I asked about certain aftershaves and perfumes Leanne was perfect explaining all questions I did have, I will definitely be retuning! Leanne also showed a lot of interest with the conversation and I have recommended to my friends and family going into the store for future purchases
15 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Northampton 227
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Respuesta de The Perfume Shop - Northampton 227
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are so happy to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Patient, friendly and professional
Steph in the Northampton branch was brilliant. She knew her stuff, was able to give me some great options and was very patient. Great selection in store. Will definitely be going back.
9 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Northampton 227
Hello,
We're so glad to hear about your positive experience! It's wonderful to know that you found Steph so helpful and knowledgeable. We strive to provide our customers with a great selection and excellent service and it's fantastic to hear that you were happy with both. We appreciate your kind words and look forward to welcoming you back soon.
Kind regards,
Jasmyn
had a lovely experience at this store
had a lovely experience at this store, was served by Steph that helped me buy a gift for my mother for mothers day and also suggested a cologne for my brother which we wanted to buy also.
6 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Northampton 227
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
My go to shop for perfumes
My go to shop for perfumes. Apart from the good deals I get on my perfumes, the top notch customer service makes me want to keep going back.
13 de febrero de 2025
The discount and fast delivery.
The discount and the fastest delivery is amazing.
I really appreciate it.
Well done!!.
10 de febrero de 2025
Respuesta de The Perfume Shop - Northampton 227
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Great customer service
Bought a gift for my stepfather yesterday at the Perfume Shop in the Grosvenor Centre Northampton. Leanne and Steph were absolutely fab, friendly and wonderful customer service. I often go here as Leanne is always smiley and helpful. Lovely staff
18 de enero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Northampton 227
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Fab service
I was served by Leanne in Northampton store. She was really patient and helpful when I was trying to choose an aftershave for my husband. I got a great discount through the perfume shop VIP rewards
17 de diciembre de 2024
Opinión espontánea
JOSH and CHARLIE, BEST EXPERIENCE
I recently visited The Perfume Shop in Northampton with my girlfriend, and I can honestly say the experience was beyond exceptional, thanks to the incredible service provided by Charlie and Josh. From the moment we walked in, they treated us like royalty.
Charlie and Josh were not just patient; they were genuinely invested in helping us find the perfect scent. Their knowledge of perfumes is nothing short of encyclopedic! They didn't just suggest a few options—they curated a selection of fragrances tailored perfectly to my preferences, as if they could read my mind.
Their enthusiasm was infectious, and they made the whole process fun and exciting. Charlie's attention to detail and Josh's ability to pinpoint the perfect scent for different occasions were remarkable. They truly went above and beyond, turning what could have been an ordinary shopping trip into an unforgettable experience.
I walked out with a fragrance I absolutely love, thanks to their expert recommendations. If you ever need help finding your signature scent, these two are the absolute dream team. Give them a raise, a medal anything! They deserve it.
Thank you, Charlie and Josh, for making this such a standout visit. I’ll definitely be returning!
11 de diciembre de 2024
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.